QEEQ CAR RENTAL REVIEWS

There seemed an awful lot of people behind the desk at pick up time. However one person took a lead and booking went smoothly enough. We were given a brand new Nissan Xtrail and so were very happy with our car. Service at the airport desk on our return was quicker.

Booking straightforward. Documentation was as needed including the extra insurance. Follow up reminder helpful.

Great service quick transaction, clean vehicle and no pushy up sale on extras. I

Easy fast transaction, only confusion was Easy stated deposit would be $160 but was charged the typical $250...not a huge concern but something to be aware of

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Easy as usual.

Fox needs a better system for checking in and processing contracts. They don't seem to have an express check in for members like their competitors do. It's really frustrating to wait in line for so long and if it weren't for their good prices I would to another agency that's more efficient.

Counter is directly in the terminal and car is in the parking lot in the departure level, very easy, fast, and close by. The car had many scratches though, but wasn't a problem.

Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.

Yesaway is a great local agent, their peices were fair and cars were new and clean and in good condition

A little further to get to then I thought but still a good deal.

Great prices and choices.

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

Arrived 15 minutes early but was told that I could only start the paperwork and collection at the exact time. Had to wait.

Had to rebook car and paid a higher price for the same booking as EasyRentCars auto cancelled my booking

staff are very helpful, collecting car take about 15min easy to access counter easy to locate, price reasonable... will book again thai rent.

easy to access.

Car was dirty overall.

Good job!

清潔な車体。 スタッフの応対が理解できるけど杓子定規なのは気になるところ。

冬の時期は四駆の選択などができるとありがたい。

The staff were good, all went smoothly and I was on the road quickly

First time I had used Easyrentcars.com and had no problems, price was competitive and I will use them again.

pick-up counter staff not informative. service not applied for (road safety net) was added to the bill without notice. CHECK the rental agreement!!!

easy, fast, and competent service and booking procedure. You have my full confidence.

傷だらけの車でした。

staff helpful and polite. easy to find pickup point at langkawi airport. the pickup and dropoff process were smooth. car condition ok. the only complaints are 1) that the car's braking gives noise, 2) the car check engine light comes on randomly throughout the 4 days rental (giving me a scare but samavest says no problem), 3) the biggest problem is the door central locking couldn't lock properly with the remote control. this is super inconvenient as i had to manually lock all doors (like ancient times) hundreds of times when i leave the vehicle. worst is the renter seems knew about this problem yet they don't go and fix the door central locking. finally 4) warning for future renters - this rental company does not have a Bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way (they say "Bezza or similar car"). you should just say it is "almost certainly Saga or similar". i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days.

well done. website easy to use. easyrentcars.com also answered my queries by email. easy to download rental vouchers. rental policies are explained very clearly. 10/10 to easyrentcars.com for easy of use. will definitely come back. the only complaint is that the category of car i ordered is non-existent (perodua bezza or similar) - the rental company does not have a bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way. you should just say it is Saga or similar. i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days. suggestion to easyrentacars.com: in this modern times, you should add a category called "Safety/Airbags".

The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks. There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.

The worst ,they try to sell me another insurance,when I had full super insurance

The car was a decent size for the price. Pick up place easy to find and airport shuttle provided. Staff were very helpful