LAS VEGAS AIRPORT CAR RENTAL REVIEWS

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

I called customer service, Arthur was super helpful. He called reach rental And confirmed my rental Amazing job

スタッフはとても親切でした

総額がもっと分かり易かったら良かったです

I was able to switch my pick up time without any hassle. Thanks!

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

No issues with our Nissan Rogue - car was clean and spacious. The check-in process was fine, however the service staff was a bit pushy with the upsell of insurance and car upgrade.

This was our second booking with Easyrentcars and didn't have any issues again.

Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.

I didn't use price drop and in my haste wished that I had opted for it.

The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.

Fantastic service...will definitely use this company again

The staff at the Thrifty counter told different conditions from a call center representative so we tried to explain to the call center and it didn't work. So we spent wayyyyyy extra money on this rent. Totally unsatisfied.

To collaborate is an important key

画像でjeepだったのでjeepを期待していましたが用意がありませんでした。 車種を選べないのは理解していますが、心情としては残念でした。

値下げプロテクターが機能し、節約できました。

I didn’t find the size of my size car and I have to wait for it with no clue on time. And had to get smaller car instwad