Easy to make booking with reasonable pricing.
pick up and drop off location easy to find.
Pick up and drop off processing step is easy just show them the reservation number.
About QEEQ:10.0/10
Give more promotion and coupon to promote this good facility.
I booked Sabaru Impreza but was offered Mazda 3 which is totally out of our expectation. I don’t expect Mazda 3 is similar class as Sabaru Impreza as car price, quality or performance.
There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.
“Reasonable experience, even if no one spoke a word of English”
About Times:8.0/10
Got a decent car, a Mazda with 65k km but in good condition.
At the counter none of the (young) clerks spoke English so we used google translate... Thankfully we didn’t experience any problems during the few days we had the car, otherwise I don’t know how we would have solved them!
On the reservation, i order the Kyushu expressway pass at remark. When i take the car, you staff say can't provide this pass. Why can not reply me early? At last about the extra rent ETC card. Why can not provide this extra service?
About QEEQ:8.0/10
On the reservation, i order the Kyushu expressway pass at remark. When i take the car, you staff say can't provide this pass. Why can not reply me early?
“we rented mazda 2 but we had recieved Toyota vitz with a high mileages,”
About Times:6.0/10
in the terminal it says we need to find them in the counter but there was no employee but they left a note we called but your language was hard to understand and the map is confusing , Your service needs improvement.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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