The staff at the desk were welcoming and spoke good English. However, we were charged more for a larger size car as the staff informed us that no cars in our booked category with built-in Satnav were available. This added to the cost of our hire.
“car fine, admin and withholding deposit money shamefully poor, i wish to escalate complaint”
About Alamo:7.0/10
No information about huge deposit requirement when booking was made, deposit should have been returned straight away, still not returned surely this is breach of contract, paperwork sent in france not english as staff said they would do
Véhicule neuf (<500km)
Une polo boite auto toutes option a la place d’une 208.
C’était parfait
Et l’accueil à la réception et eu retour était top
Personnel à l’écoute et souriant !
Very nice company to deal with,quick to book..Excellent price for the car for the week!Deposit was taken on the day we collected the car and when we returned the car in the condition we got it our deposit was returned the next day!
About QEEQ:10.0/10
A very simple app to see your booking and if you need to make any changes!will definitely use this service again!
On return of the car I received a report telling me that the car has new damage but this was already pre existing damage. I have sent photos to them showing the original damage last week but have still not had a reply or any further contact.
“Very good booking experience with a wide selection of vehicles to suit every want and need.”
About Keddy by Europcar:10.0/10
The car was in excellent condition. We picked it up in less than 10 minutes, and the counter staff was very helpful and clear. We had a bit of a problem to find the car in the parking area, since there were no parking bay numbers, so that could be improved, but otherwise there were no problems.
About QEEQ:10.0/10
We found QEEQ to have good selection and prices for the different types of cars on offer. The complete insurance package which could be bought when booking also gave us peace of mind and was very easy to do.
We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises.
Also the waiting time in at the pick-up was very long.
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