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FRANCE CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers

Matthew

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Mini | Renault Twingo or similar
Reviewed: Tue, Feb 21, 2023
“Good and value for money in general”
About Alamo: 7.0 /10
Good service at the counter, but car condition can be improved as it is quite old.
About QEEQ: 7.0 /10
Generally smooth booking process, except that sometimes customer service is not responsive and rebotic.

Keita

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Economy | Toyota Yaris or similar
Reviewed: Tue, Feb 7, 2023
“想定以上によかった”
About Europcar: 8.0 /10
車は最新の車両で極めて快適でした
About QEEQ: 7.0 /10
ポイントの付与が不明確。また保険の要否が分かりにくい。ダイヤモンド会員のメリットが分かりにくい

Martin Colfer

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jan 31, 2023
“Great service - great price.”
About Keddy by Europcar: 9.0 /10
Service from Keddy was excellent. Florian was very helpful and we were impressed with the whole process.
About QEEQ: 10.0 /10
We were delighted to find a hire car at such a good price. It met all our expectations

Michael Bishop

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Compact | Fiat 500x or similar
Reviewed: Fri, Jan 13, 2023
“Lovely new car in excellent condition”
About Europcar: 9.0 /10
Nice new car which met all our requirements
About QEEQ: 10.0 /10
Easy process to book as ussual

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Mini Van | Renault Scenic or similar
Reviewed: Mon, Jan 9, 2023
“Très bien mais rester vigilant”
About ada Professionnels: 9.0 /10
Voiture toujours sans accroc d’apres Axa mais il faut bien faire le tour et prendre des photos car ce n’est jamais le cas. Avec les photos aucun problème .
About QEEQ: 10.0 /10
Processus fluide. Drop protector a fonctionné, j’attends le remboursement

M.Delgado

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Jan 4, 2023
“A pesar del idioma, todo bien”
About AVIS: 10.0 /10
A pesar que era mecánico Se comporto muy bien Tuve que comprar una vigneta para ir a Suiza ( olvidé decir en la entrega) que costó 40 francos y dura 2 año Debería estar incluida
About QEEQ: 10.0 /10
Muy bien Fácil de usar

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Economy | Renault Clio or similar
Reviewed: Tue, Nov 8, 2022
“Great experience thanks. Saved a little with the automatic rebooking.”
About Budget: 10.0 /10
Friendly staff and smooth process
About QEEQ: 10.0 /10
Worked great. Thanks.

V.Rubino

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Economy | Peugeot 208 or similar
Reviewed: Fri, Nov 4, 2022
“Poor car rental company and poorer booking company!”
About AVIS: 5.0 /10
The car was given without inspection. When complained, I was told to take picture such as no full tank or broken parts. The safety yellow jacket required by EU law was missing and I had to take a movie to show it wasn't there. At drop-off they tried to charge for missing fuel and I had to show the picture I took. Avoid Avis if possible.

y.suh

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Small SUV | Hyundai Tucson or similar
Reviewed: Mon, Oct 31, 2022
About Budget: 10.0 /10
성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!
About QEEQ: 10.0 /10
처량검색도 예약도 모두 용이하고, 징뮨에 대한 답변 또한 빨라, 너무나 좋았습니다

C.Y.Chan

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Compact | Toyota Corolla or similar
Reviewed: Sat, Oct 29, 2022
“Excellent car rental experience.”
About Europcar: 8.0 /10
The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV. However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met. I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable. I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer. Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.
About QEEQ: 10.0 /10
The booking platform was easy to navigate and gave me the best deal I could find at the moment, partly due to the membership I had to sign up too. Didn’t manage to experience the price drop protector. QEEQ.COM could have been better if the insurance coverage is better communicated to the car rental company. After all, customer still need to verify again at the counter even though I bought the full insurance package. Why can’t it be reflected on the car rental company’s system when we completed our booking on QEEQ.COM? It would be the best for customer if QEEQ.COM can actively be involved in insurance claim and remain reachable contact 24/7 support. Customer really need the peace of mind when travelling overseas, the support received(after service) is paramount after booking is done on your platform. Even though I did not need to do any claim this time, a little effort to support your customers is always appreciated.
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P.Bailey

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Mini | Fiat 500 or similar
Reviewed: Sun, Oct 23, 2022
“very good overall experience”
About Europcar: 9.0 /10
Car was in excellent condition but was not clean expecially the front windscreen
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Fri, Oct 21, 2022
About Europcar: 8.0 /10
Très déçu par le personnel du guichet qui ne respecte pas l'horaire d'ouverture de l'agence. Arrivée à 8h15 au lieu de 8h...
About QEEQ: 10.0 /10

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Compact | Hyundai Tucson or similar
Reviewed: Sat, Oct 8, 2022
“Very Good”
About Europcar: 8.0 /10
Not get the car ive booked for but after multiple requests, gave me a great vehicle.
About QEEQ: 10.0 /10
Best prices, customer service actually call me to let me know my booking status.

Chris

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Compact | Peugeot 308 or similar
Reviewed: Fri, Sep 30, 2022
About Alamo: 9.0 /10
Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.
About QEEQ: 10.0 /10

NCC

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Economy | Peugeot 208 or similar
Reviewed: Fri, Sep 30, 2022
“All went very well and would be happy to repeat it”
About AVIS: 10.0 /10
The staff at the pickup were polite helpful and spoke excellent English
About QEEQ: 8.0 /10
The booking process for an app based service was very good.

Adrian

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Small SUV | Opel Mokka or similar
Reviewed: Tue, Sep 27, 2022
“Good car and service, just a few improvements needed to help customers”
About National: 8.0 /10
Car was ideal for us. The underground pickup place was a bit gloomy to see round and be introduced to the car. The return was very difficult to find around a busy, complex railway station and bus station - we think a small map in the car to find the entrance would help everyone. It was not made clear that an extra charge was needed for a second driver - however my wife did not drive at all and the agent refunded us which made us happy. Coming from the UK we were unfamiliar with toll both operation, so a small picture guide about how to work with the machines, make payments, choose the correct line, would be helpful.
About QEEQ: 10.0 /10
Booking was fine and a good range of products offered. I did not use the Price Drop. I did get my own Excess protection insurance because the excess was very high!

R.Hawkins

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Mini | Fiat 500 or similar
Reviewed: Mon, Sep 26, 2022
“Top drawer”
About ADA: 9.0 /10
Top condition car and upgraded to a convertible hybrid sports model at no extra charge
About QEEQ: 10.0 /10

K.Sprang

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Economy | Renault Clio or similar
Reviewed: Fri, Sep 23, 2022
“Seamless Car Rental”
About Budget: 9.0 /10
The car was clean and well equipped. Built in navigation was a bit of a bonus. We appreciated the six gear transmission. We rented a Dacia--I wish they had those in the United States. All in all, Budget did a fine job. Checking in and out were simple. My only criticism is that the Budget representative sought to get u to take Budget insurance, when we had already paid for the upgraded insurance package with QEEQ. But we simply declined and all was fine.
About QEEQ: 10.0 /10
QEEQ has been a wonderful discovery. It has led us to discounts we could not find any other way. Our rentals have been seamless. We have gotten what we reserved at the time and place reserved, and staff have been most accommodating. I do wish one could modify a QEEQ reservation directly rather than canceling a reservation and rebooking the desired rental.

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Tue, Sep 20, 2022
“Very smooth experience”
About Budget: 10.0 /10
There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.
About QEEQ: 10.0 /10

Stuart Roney

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Mini | Fiat 500 or similar
Reviewed: Mon, Sep 19, 2022
“Smooth pick up and drop off”
About Thrifty: 9.0 /10
Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.
About QEEQ: 10.0 /10
Simple booking procedure with competitively priced cars.
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