FRANCE CAR RENTAL REVIEWS

Good service at the counter, but car condition can be improved as it is quite old.

Generally smooth booking process, except that sometimes customer service is not responsive and rebotic.

車は最新の車両で極めて快適でした

ポイントの付与が不明確。また保険の要否が分かりにくい。ダイヤモンド会員のメリットが分かりにくい

Service from Keddy was excellent. Florian was very helpful and we were impressed with the whole process.

We were delighted to find a hire car at such a good price. It met all our expectations

Nice new car which met all our requirements

Easy process to book as ussual

Voiture toujours sans accroc d’apres Axa mais il faut bien faire le tour et prendre des photos car ce n’est jamais le cas. Avec les photos aucun problème .

Processus fluide. Drop protector a fonctionné, j’attends le remboursement

A pesar que era mecánico Se comporto muy bien Tuve que comprar una vigneta para ir a Suiza ( olvidé decir en la entrega) que costó 40 francos y dura 2 año Debería estar incluida

Muy bien Fácil de usar

Friendly staff and smooth process

Worked great. Thanks.

The car was given without inspection. When complained, I was told to take picture such as no full tank or broken parts. The safety yellow jacket required by EU law was missing and I had to take a movie to show it wasn't there. At drop-off they tried to charge for missing fuel and I had to show the picture I took. Avoid Avis if possible.

성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!

처량검색도 예약도 모두 용이하고, 징뮨에 대한 답변 또한 빨라, 너무나 좋았습니다

The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV. However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met. I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable. I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer. Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.

The booking platform was easy to navigate and gave me the best deal I could find at the moment, partly due to the membership I had to sign up too. Didn’t manage to experience the price drop protector. QEEQ.COM could have been better if the insurance coverage is better communicated to the car rental company. After all, customer still need to verify again at the counter even though I bought the full insurance package. Why can’t it be reflected on the car rental company’s system when we completed our booking on QEEQ.COM? It would be the best for customer if QEEQ.COM can actively be involved in insurance claim and remain reachable contact 24/7 support. Customer really need the peace of mind when travelling overseas, the support received(after service) is paramount after booking is done on your platform. Even though I did not need to do any claim this time, a little effort to support your customers is always appreciated.

Car was in excellent condition but was not clean expecially the front windscreen

Très déçu par le personnel du guichet qui ne respecte pas l'horaire d'ouverture de l'agence. Arrivée à 8h15 au lieu de 8h...

Not get the car ive booked for but after multiple requests, gave me a great vehicle.

Best prices, customer service actually call me to let me know my booking status.

Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.

The staff at the pickup were polite helpful and spoke excellent English

The booking process for an app based service was very good.

Car was ideal for us. The underground pickup place was a bit gloomy to see round and be introduced to the car. The return was very difficult to find around a busy, complex railway station and bus station - we think a small map in the car to find the entrance would help everyone. It was not made clear that an extra charge was needed for a second driver - however my wife did not drive at all and the agent refunded us which made us happy. Coming from the UK we were unfamiliar with toll both operation, so a small picture guide about how to work with the machines, make payments, choose the correct line, would be helpful.

Booking was fine and a good range of products offered. I did not use the Price Drop. I did get my own Excess protection insurance because the excess was very high!

Top condition car and upgraded to a convertible hybrid sports model at no extra charge

The car was clean and well equipped. Built in navigation was a bit of a bonus. We appreciated the six gear transmission. We rented a Dacia--I wish they had those in the United States. All in all, Budget did a fine job. Checking in and out were simple. My only criticism is that the Budget representative sought to get u to take Budget insurance, when we had already paid for the upgraded insurance package with QEEQ. But we simply declined and all was fine.

QEEQ has been a wonderful discovery. It has led us to discounts we could not find any other way. Our rentals have been seamless. We have gotten what we reserved at the time and place reserved, and staff have been most accommodating. I do wish one could modify a QEEQ reservation directly rather than canceling a reservation and rebooking the desired rental.

There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.

Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.

Simple booking procedure with competitively priced cars.