Overall, very average experience. No one was there to assist with the car pickup. The order indicated pickup at T1, but the counter staff directed me to T2.
The car had a system issue, and I couldn't reach the nearby Enterprise branches by phone. I tried calling 4-5 branches over two days but couldn't get through. The service from the rental platform was excellent and they persistently tried to help me contact them, but it was still very difficult. In the end, I drove to a larger branch and exchanged the car.
We arrived early at the pickup point, and despite this, the company’s customer service processed our pickup as per the procedure. The process was smooth. We were given a Peugeot 208, which was very new.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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