Completely dissatisfied. Long waiting time in line, slow deposit refund process, aggressive upselling, the store is hard to locate, and there were a lot of issues when picking up the car. I still don't know if there will be problems with the deposit refund. Strongly not recommended. At first, they even downgraded my car, and only after strong protests did they provide the correct model.
“OK, but need to proved the vehicle as per ordered”
About Alamo:6.0/10
The car was in good condition, however they did not have the automatic that was requested.
I am not sure why the reservation for an auto was not honoured.
Luckily I am able to drive a manual - but someone who has only driven an auto would have been in big trouble as there were no other vehicles available. Not a suitable situation.
Reservations are made to be honoured
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