“Terrible Experience. I recommend no one should rent a car in Las Vegas, especially from Dollar.”
About Dollar:5.0/10
They spent valuable 2.5 hours within the 8 hours for which I rent a car. That prevent me from going to the place I originally planned to visit.
They also make me buy whole gallon of gas only by the explanation that the unit price is cheeper than in the gas station nearby.
I never choose Dollar.
About QEEQ:10.0/10
What can QEEQ.COM do for the customer in such occasion as I wrote for Dollar?
Booking with Qeeq went well but ace car rental did not have the vehicle that we had booked. They had a vehicle that was approx 25% smaller than the vehicle that was booked. We had to upgrade to a larger vehicle that was the same size that we originally booked. Additional cost was $132.00 us. I contacted ace car rental regarding this and have refused our refund. I would not recommend using Ace car rental
About QEEQ:10.0/10
Do not use Ace Car rental as did not have vehicle requested and up charged us to the vehicle size that was booked.
Rip off as cost an additional $132
Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.
About QEEQ:10.0/10
No, it was the first time using the service and everything went well. They were very helpful when I made a wrong reservation and had to change it.
Fue muy fácil la reservación, el protector de precios me ayudó a tener el mejor precio por el auto, siempre estuve informado del estatus de mi reservación y no tuve ningún contratiempo, me encanto
They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.
“Fox rentals confusion over vehicle class and insurance at pick up location.”
About FOX RENT A CAR:9.0/10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience!
The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ:10.0/10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.
Car was quite dated. few errors on dash. not what I would expect for the cost. Was upsold insurance and sat nav. Sat nav was only a tablet running google maps which was no more reliable than the phone we brought
Car was great. Only issue i had was we arrived late evening and thrifty desk was closed and redirected to Dollar desk where we waited for over an hour and a half.
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