LAS VEGAS CAR RENTAL REVIEWS

They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.

Quick and easy

Upgrade pricey and was charged for a vehicle that had to go back to California anyway!

Staff friendly and helpful. Both pick up and drop off easy and quick. Fimding drop off difficult.Helpfull

Helpful, professional, friendly.

Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.

Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.

Car was quite dated. few errors on dash. not what I would expect for the cost. Was upsold insurance and sat nav. Sat nav was only a tablet running google maps which was no more reliable than the phone we brought

Was very pleased with the Payless counter person who did not try to add on extras that were not needed He was polite and quick with check in

Responded to questions with important information

The car exceed expectations, was given the opportunity to pick which vehicle that I preferred

Helpful and prompt support form QEEQ and will definitely consider to rent them again in future.

Todo estuvo excelente sin ningún contratiempo.

Sin comentario.

Car was great. Only issue i had was we arrived late evening and thrifty desk was closed and redirected to Dollar desk where we waited for over an hour and a half.

20 minutes waiting and quite slow to pick up . Tried to up sell unnecessary insurance as I have my own cover. But they accepted that in the end

Always easy process

Jessica at counter on pick up was fantastic. But the time it took to get the car was way too long.

Great site. Thanks.

Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.

The customer service was espectacular.

Thank you for the offer.

No me entregaron el auto de la marca que reserve y el Lugar de entrega está más lejos de las demás compañías de renta de Autos

Es buena su aplicación rápida y se encuentran buenos precios

El auto se encontraba en óptimas condiciones. Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.

Muy buen servicio

Fácil de usar. Excelente

Virtual car rental. Agent met me at arrivals, and then at the end of the rental at departures. Seamless and convenient.

Extraordinaria Atención, muchas felicidades por su personal.

Sencilla de usar, para mi resultó ser la mejor herramienta de búsqueda.

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

No where qeeq.com mentioned that the car rental company will only hold my booking for 2 hours. I had to pay extra and it was a very bad experience.

The counter staff was great

Good prices