LAS VEGAS CAR RENTAL REVIEWS

The car was not a problem however the staff at the desk was terrible and horrible to say the least and RUDE .First we were not aware that as residents of Las Vegas we needed to bring a utility bill -There is absolutely no statement or warnings during the booking process that was made as a requirement. She insisted for a utility bill /statement .We were asked specifically to bring an ID /Voucher /Coupons / credit cards but nothing about utility bills so here we are came in an Uber trying to rush back home to get a utility bill but then no guarantees when you come back to find any available car. Frustrated to say the least but the other attendants , ( the attendant that brought the car , took pictures and the one that gave you the car keys and point you to where you car was, were nice )

KIOSKシステムが非常に良かったです。対人ではないため、英語があまりわからなくてもオプションは全て拒否できました。

予約時間の変更にチャットが使えてとてもよかったです。

The pickup location was not at the usual airport location, and pickup was time consuming. But, it was a good price.

Loved the car, now I want one

Not upfront , the young driver fee should be included before I pay not when I get the car rental place to pay more

The car was great except it smelled horrible of marijuana. We had two small children with us. It was so bad that we had to buy an air freshener to put in the car. We all were getting nauseous every time we got in the car. This was a non smoking vehicle so I can’t believe someone turned the car back in smelling that strongly of marijuana.

Smooth and easy

waited to long and not clear on the drop off

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

I called customer service, Arthur was super helpful. He called reach rental And confirmed my rental Amazing job

スタッフはとても親切でした

総額がもっと分かり易かったら良かったです

I was able to switch my pick up time without any hassle. Thanks!

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

Very good member of staffat the pickup thanks.

No issues with our Nissan Rogue - car was clean and spacious. The check-in process was fine, however the service staff was a bit pushy with the upsell of insurance and car upgrade.

This was our second booking with Easyrentcars and didn't have any issues again.

Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.

I didn't use price drop and in my haste wished that I had opted for it.

The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.

Fantastic service...will definitely use this company again

The staff at the Thrifty counter told different conditions from a call center representative so we tried to explain to the call center and it didn't work. So we spent wayyyyyy extra money on this rent. Totally unsatisfied.

To collaborate is an important key

画像でjeepだったのでjeepを期待していましたが用意がありませんでした。 車種を選べないのは理解していますが、心情としては残念でした。

値下げプロテクターが機能し、節約できました。

I didn’t find the size of my size car and I have to wait for it with no clue on time. And had to get smaller car instwad

I requested a small compact car, but they were out. I was given a bigger suv, with a much larger gas tank. The millage wasn’t good. I wish I would’ve gotten the little car.

スタッフの方が親切で、受け取りも返却もとてもスムーズにいきました。 返却時飛び石？での傷も保険もおススメされ入っていたお陰で追加料金なしでありがたかったです、

Efficient and fuss-free pick-up process with self-check in machine, avoiding any upsell of additional services. Drop-off was also quick and easy. Large selection of cars to choose from.