YESAWAY, Phuket Airport Car Rental

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Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Driver age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

YESAWAY - Phuket Airport Information, Car Rental Instructions & Policies

Store Location

Phuket International Airport (HKT), Mai Khao, Amphoe Thalang, Chang Wat Phuket 83110, Thailand

Telephone

+66 76510388 / +66 935825525

Pickup from Branch or Car Park & After Hours Pickup

The YESAWAY - Phuket Airport car rental location is in terminal

You can walk to the counter of YESAWAY - Phuket Airport car rental.

For international arrival passengers, you may simply find YESAWAY counter at your right side by Gate 3 of the arrival hall, out of the luggage claim area, which is close to TRUEMOVE (A Thai mobile carrier). If you arrive in Phuket via a domestic flight, please follow the indication signs to walk from domestic terminal to international terminal ground floor for pick-up procedures.

Return to the Store, Car Park or Key Box & After Hours Return

1. Please input the destination address as “Phuket International Airport” on Google Map. 2. Contact location staff by phone 30 minutes before you arrive at the airport. 3. Please return the vehicle at Gate 6, Terminal of International Departure.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	THB 10000-15000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master, JCB

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 65 years old

Young Driver Fee applies at 21 - 22 years old with charge of THB 250 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Thailand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Phuket Airport

Hotels

2.4 mi from Phuket Marriott Resort and Spa, Nai Yang Beach

11.8 mi from Boat Lagoon Resort

12.7 mi from Top Floor, One-Bedroom Apartment

Other Landmarks

16.4 mi from Chinpracha House

17 mi from Clock Tower

Map view of YESAWAY Store Location

coordinates: 8.1110951 98.3064646

Location Images

Guest Reviews

Total points： 8.6 / 10 Very Good

Vehicle condition: 8.5
Vehicle cleanliness: 8.7
Spaciousness: 8.9
Counter staff: 8.7
Pick-up location: 8.4
Drop-off location: 8.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Lester Yeong
Phuket
9.4 /10 Excellent
Reviewed: February 23, 2020
Like: Easy to find, no frills, no fuss
Dislike: Not very friendly staff
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Satayu Pattarakijkus
Phuket
8.7 /10 Very Good
Reviewed: February 23, 2020
staff is nice but not up to the professional standard
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R.Mahtani
Phuket
9.7 /10 Excellent
Reviewed: February 23, 2020
The overall experience was great. The counter staff at Phuket airport were quick polite and very friendly. If you are going for a car rental you can easily go with Yesaway without any doubts.
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Albert Sim
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
The car is what we expected. Pick-up and drop off are smooth and fast. Checking the vehicle together with the staff. They will tell you where are the previous dent or scratch mark and you took photos first. They spoke Chinese very well.
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S. Patil
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..
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Pisut
Phuket
5.3 /10 Average
Reviewed: February 23, 2020
Car condition is very poor, too old
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T.P
Phuket
8.7 /10 Very Good
Reviewed: February 23, 2020
No yesaway counter at domestic terminal.
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C.CHUN KIT
Phuket
9 /10 Excellent
Reviewed: February 23, 2020
If washed the car before our pick up that would be better.
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M.Bleach
Phuket
6.3 /10 Average
Reviewed: February 23, 2020
The car looked and presented well - however, there was an issue with the gears and it had difficulty accelerating which was dangerous when overtaking. As we did a lot of travelling this became very frustrating. If the car had been checked before delivery it would most definitely have been noticeable. The most frustrating and in my view unprofessional matter was the deposit. It was not returned to me upon return of the car in same condition as confirmed by staff. They then told me i had to wait 1-2 months for the deposit to be returned. I rented many times with Eurocar, Avis and Hertz and every time my deposit is returned immediately. Usually they simply zero out the original charge held as a deposit not an acutal charge to the car, similar as hotels do when you check in. However, the deposit has been charged directly to my Citibank card and i am not paying interest on that and as of today my deposit has not been returned. I am more than angry about this as it was not mentioned either when making the booking or when the deposit was taken at the counter. Can someone please explain this unethical practice & also please confirm my deposit is returned immediately - this is not acceptable.
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R.Piyanantapat
Phuket
8.7 /10 Very Good
Reviewed: February 23, 2020
Good service good car
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S.Moore
Phuket
8 /10 Very Good
Reviewed: February 23, 2020
The counter staff were excellent
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Vince Jathanna
Phuket
9.3 /10 Excellent
Reviewed: February 23, 2020
Yesaway counter is strategically located as soon as you get outside the staff is super courteous and explains every thing in detail which is needed
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Fady Hanna
Phuket
7.7 /10 Good
Reviewed: February 23, 2020
Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.
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C.Akarachaimongkol
Phuket
9.3 /10 Excellent
Reviewed: February 23, 2020
Yesaway's staff so nice. Thank you for take care my family.
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S.Wan
Phuket
9.7 /10 Excellent
Reviewed: February 23, 2020
Counter staff were very helpful.
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C.La Grange
Phuket
9 /10 Excellent
Reviewed: February 23, 2020
Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.
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P.Sittakaradech
Phuket
8.7 /10 Very Good
Reviewed: February 23, 2020
Staff was very helpful.
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C.BOND
Phuket
6.3 /10 Average
Reviewed: February 23, 2020
we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.
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C.Hattingh
Phuket
7 /10 Good
Reviewed: February 23, 2020
They didn't have the car that I was 'guaranteed' to get available.
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C.Koo
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Like: Quite easy and friendly . All done through Wechat.
Dislike: deposit of 15K baht turn me off when need 30 to 45 days to return.
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O.Matadi
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
The were great. I was late for my flight and they allowed me to drop off the keys at the desk without their normal inspection.
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Y.Moon
Phuket
9.8 /10 Excellent
Reviewed: February 23, 2020
Like: Friendly staff
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M.KHLONGARWUT
Phuket
8.3 /10 Very Good
Reviewed: February 23, 2020
車の状態が思ってたより良かったし、大きめの車で快適だった。旅先でスマートフォンが壊れて返却30分前の電話ができなかったけど、返却場所のビルで返却を待っていてくれて嬉しかった。返却手続きが早くて良かった。
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L.Thioh
Phuket
9.3 /10 Excellent
Reviewed: February 23, 2020
The car condition are good, easy to fond the booth and staffs are very friendly.. easy to get contact with the staff via wechat.. very helpful..
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Y.Wai Chong
Phuket
9.6 /10 Excellent
Reviewed: February 23, 2020
Like: Fuel economy. Clean interior. Minimum administrative work.
Dislike: Nothing.
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A.LING NAI KIET
Phuket
9.4 /10 Excellent
Reviewed: February 23, 2020
Like: Free gifts ( bear and water bottles ), air conds is perfect.
Dislike: The GPS is blocking the view, tinted too dark and hard to see during night time
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M.Koay
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Car is new and the processof the getting the car and return is easy.
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Teh
Phuket
7.7 /10 Good
Reviewed: February 23, 2020
Overall services are good. The car battery out after we left the car without using for a day. We only found out when we planned to go out, we've waited almost an hour to get this solve due to raining day. Anyway, we are satisfied with the services provided by Yesaway. Keep the good job. Thanks.
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Harish Narasimhamurthy
Phuket
8.3 /10 Very Good
Reviewed: February 23, 2020
It was pretty easy process, I had to produce my passport n driving license, they make a contract copy n I had to sign it n then go to pick up area n inspect the vehicle n start n driving. No hassles at all. I had prepaid the rental n complete insurance coverage, nothing extra I had to pay. Only 10k security deposit I had to make. Yesaway staff were very friendly n helpful. Only difficult part was communication since their English accent is very difficult for us to understand.
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Fahd Zaheer
Phuket
7.7 /10 Good
Reviewed: February 23, 2020
Staff couldn't speak or understand English. Rest was good.
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C.Chan
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Great car condition... in fact the car that I got is only 1400km mileage. Very clean and good condition. Staff is helpful. Highly recommended.
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M K Valasalan
Phuket
9 /10 Excellent
Reviewed: February 23, 2020
Like: Had a small mishap with the driver's side of the side mirror. Had a replacement vehicle for a top up of a small additional sum. The staffs ( 思思 and 田甜) were extra friendly.
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Shivangi Gupta
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Car was excellent...and there was no hassle while picking up of car and dropping off. however the security deposit of 10000THB has not yet been refunded by yesaway. They said within 30 days of drop off money will be refunded and we did the same on 9th october. Its 11th November now and there is no sign of refund.
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Anonymous
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Good service.
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Anonymous
Phuket
5.7 /10 Average
Reviewed: February 23, 2020
Caters for Chinese customers. Car provided was a bit old with more than 70k on the clock. Normally this would have been OK but unfortunately it seems the car did not receive enough tender, love and care. So I felt it could fail at anytime which is not what you want with a hire car.
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Ice.M
Phuket
10 /10 Excellent
Reviewed: February 23, 2020
Like: New car with low mileage. And the best part is they do provide car seat option with reasonable price.
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Anonymous
Phuket
9.7 /10 Excellent
Reviewed: February 23, 2020
The car was top class and was super happy. Had a smooth experience.Not a small hiccup through out the trip. Only minor problem was communication at the counter. Would help if the people could speak better english.
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Bank
Phuket
5 /10 Average
Reviewed: February 23, 2020
Avoid this choice if you have another. Pick up time is very slow, almost 1 hour waiting. There is no pick up counter at domestics arrival hall, you have to walk to International terminal to find their counter. Sum up, avoid this choice if you have another.
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