Thai Rent A Car, Bangkok Suvarnabhumi International Airport(bkk01) Car Rental

Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) Information, Car Rental Instructions & Policies

Store Location

Suvarnabhumi Airport (BKK), 999 หมู่ 1 Nong Prue, Amphoe Bang Phli, Chang Wat Samut Prakan 10540, Thailand

Telephone

+66-0826685070 / +66-0826685061

Pickup from Branch or Car Park & After Hours Pickup

The Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) car rental location is in terminal

You can walk to the counter of Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) car rental.

On Airport - Desk in Terminal; The desk is located on the 2nd floor of the Arrivals hall, between gate 7 and 8. If you have any questions, please call +6682-6685061/+6682-668-5070.

Return to the Store, Car Park or Key Box & After Hours Return

please drop-off at Suvarnabhumi Airport Passenger Terminal Gate 6-7 ,1st Floor. (VIP Floor) as below; When you arrive, please contact 082-668-5061 or 082-668-5070 , we will send staff for check the car. https://maps.app.goo.gl/wZ6XnSfgnEbiDRS56

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Thailand

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

THB 107/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

THB 214/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

THB 107/day

capped at THB 100

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

THB 214/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

THB 100/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Cambodia, Malaysia, Laos

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Bangkok Suvarnabhumi Airport

18.3 mi from Don Muang Airport

Railway Stations

15.2 mi from Phaya Thai

16 mi from Hualumphong Train Station

Hotels

2.2 mi from Sinsuvarn Airport Suite

2.2 mi from BS RESIDENCE Suvarnabhumi

2.8 mi from The Cottage Suvarnabhumi

Other Landmarks

12 mi from Samitivej Sukhumvit Hospital

17.7 mi from Bangkok City Pillar

17.8 mi from Grand Palace

FIND ME A CHEAP RENTAL

Map view of Thai Rent A Car Store Location

coordinates: 13.6899991 100.7501124

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 4.7
Vehicle cleanliness: 4.8
Spaciousness: 4.8
Counter staff: 4.8
Pick-up location: 4.9
Drop-off location: 4.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Melz
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: Easy, smart and quick service, good price, good unit.
Dislike: Little bit misunderstand about drop-off location. I going to depearture terminal, not found they counter desk. they are counter only in arrival terminal, u need to call them before you drop off and the staff will coming to your position for checking and pick up the unit. Overall everything verry good. Will book again when i come to Thailand on next trip. Thank you.
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S.yow
Bangkok
9.6 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: Fast friendly service, great rates and easy pickup and return. No need to wait for shuttle.
Dislike: A bit tough to call them 10min ahead for drop off, especially if I am the only person in the car, and the roads to airport requires full attention. But I really love the easy drop off point.
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M.Sharma
Bangkok
8.2 /10 Very good
Reviewed: Saturday, July 27, 2024
Like: Everything was perfect.
Dislike: I expected a newer model
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K.WONG
Bangkok
7.8 /10 Good
Reviewed: Saturday, July 27, 2024
Like: My first time renting a car on easyrentcars.com. I got a $30 discount after referring a friend which I used straight away. It was a good deal - cheapest out of all other car hiring websites with the discount. The service was as good as what you would normally get from any other hiring websites. Overall fantastic experience.
Dislike: We waited way too long for the car to arrive on pick up even though we had booked the pick up time as well as entered our arrival flight number. We had waited for over half hour.
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K.Ng
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: Booked for a Toyota fortuner but gotten a much larger mitsubishi pajero instead. Car was almost brand new with only 99km of mileage driven only. Thumbs up!
Dislike: Pick up process can be faster.
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Shaun
Bangkok
9.6 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: The process was fast. Staff spotted a few scratches left by previous drivers which is well appreciated to avoid misunderstanding.
Dislike: Vehicle millage around 70k. However it is still in reasonable good condition.
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CM Yeo
Bangkok
9.8 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: Condition of car was good. Service staff efficient. Helpful to extend of loading luggage into boot. Can’t ask for more.
Dislike: Speed up picking up time.
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N.Chowdhury
Bangkok
8.4 /10 Very good
Reviewed: Saturday, July 27, 2024
Like: The stuff was really friendly and tried their best to help us and accommodate us.
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I.Macaso
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Will rent again next time!
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J.Phunsawad
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Brand new car with mileage at 5000km provided
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D.Tomsic
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
The worst thing is return area on BKK airport. No signs for ‘rental car return’ as on other airports. Because there is not a designated place to drop off the car. You just need to park it somewhere in the chaotic traffic jam of arrivals terminal, which took me almost an hour. Plus there is no gas station nor on the highway from Bangkok neither at the airport. You must find it somewhere on local roads. No one tells you of course :(
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J.Puviwat
Bangkok
5.3 /10 Average
Reviewed: Saturday, July 27, 2024
I didn’t feel confident to drive that car. It seemed old and no power
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K.Harittaworn
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
very nice
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Y.Lee
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car is fairly new and the condition is good. Will love to rent from them again
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Sam
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car
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C.TAPELLA
Bangkok
4.4 /10 Average
Reviewed: Saturday, July 27, 2024
Taking caution Because the car not clean. I paye assurance but they taking my 5000 bath.
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B.Lange
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Not well clean and the car have many previous damages.Loudspeaker broke,no music could hear.
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Sai Karthik Reddy M
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very professional service. Very well maintained car even after 120000 kms on it.
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Dominique
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Good service for picking and collecting the car. However, it was not easy to find the place for leaving the car in Chiang Mai airport. Overall good experience.
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent and efficient service.
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T.Soo Hock
Bangkok
7 /10 Good
Reviewed: Saturday, July 27, 2024
Nice services
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Vivian
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Thai rent a car upgraded a Mitsubishi pajero for me, the car was clean, and new, the time spent on car pick up and drop off was about 10mins only, which was fast and smooth, staffs were nice and helpful, my experience with Thai Rent a Car was great.
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Glenn AUS
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
Car was good - small but useful for heavy traffic. Recommend larger sedan or suv for out of town travelling. Reasonale pricing good quality vehicle.
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K.RUDIANTO
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
My booked Toyota Yaris got a free upgrade to Toyota Fortuner. Didn't expect this before. Seamless check in and pick up
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F.Lai
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Was provided a brand new Fortuner
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K.Kongsuebchart
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
The car was in a good condition. The pick up and return processes were just simple and easy.
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Anonymous
Bangkok
8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
返却の方法が分かりにくい。
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k.urayama
Bangkok
5.7 /10 Average
Reviewed: Saturday, July 27, 2024
いまどきドアミラー、ドアロックが手動とはあり得ない
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P.Pal
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Im super happy with overall process....
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C.HAN
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Superb! Just beautiful experience it was!!
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Anonymous
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Our car’s break is not at very good condition. Regular checking needed. Suggest for Better tinting for hot weather and UV block
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L.Cesarini
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Thai Rent A Car is professional!
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D.KIM
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The Thai Rent a Car 's staffs are always Kind and ~!!! Even our communication was not smooth. They try to find out my needs
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はいタイ
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
車両、手続き、スタッフの対応などは満足しています。一つ残念な点は、返却場所が分かりにくく空港を3周ほどしました。最終的には、同乗者に受付カウンターに行ってもらい、スタッフに来てもらって無事返却しました。その時のスタッフの対応は、すごく良かった。次回も利用すると思います。
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C.Root
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
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AlanT
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Extremely happy with the full service
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very new car just 1000km mileage
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Anonymous
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good service ... was trying to give another car that i didnt book but rectify it on the spot
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T.KERDTO
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Mr.Tripiya Meebang (Staff) very bad to service me. He eliminate me from the parking lot after I checking my car. So bad!!
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Peter L
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
I am a regular customer and always get treated as one with great staff and great no-nonsense service.
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Goooddddp
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
Good services
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Prince Thakur
Bangkok
8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Easy pickup and return except that finding drop location was a pain at DMK. Google takeing you to a different place. People on phone have problems understanding English
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M.Tan
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
The customer service staff is friendly and polite, he explain the T&C very detail before hand over the car. It a new car was issue to me as inform by the staff. The car in good condition. Thanks for all Thai Rent A Car staff make my this holiday trip smooth and easy.
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T.Soo Hock
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
N/A
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H.Rehan
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
Horrible experience returning the car - I almost missed my flight / the staff was not there / the telephone number did not work / i waited for more then 1 hour / In the end asked for help from another rental company kiosk to kindly take the key and just before i was departing the staff showed up with no explanation
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K.Sotho
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good service, Clean car, didn’t have any problems during use the car.
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W.Mak
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Car was upgraded for free for me. Mitsubishi Xpander was a much larger SUV and it was brand new. I did not expect this and this was a pleasant surprise.
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Roneld Yeo
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good service, car clean, received different car during pickup but Thai Rent Car upgrade our rent car from Nissan Almeda to Mitsubishi Sport 4WD.
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P.Hopkins
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
The Thai Rent a car experience was great drop off would be difficult if you do not have a local mobile phone as you drop the car at the departures area the staff were exceptionally courteous and very pleasant to deal with
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Mikhail Gordeev
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Got a new Toyota Yaris car.The car proved to be a very good side. The representative of the company all promptly issued when issuing and also promptly passed the transfer of the car. I will definitely use the services of your company next year. Thanks.
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Anonymous
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
いつも使っているレンタカー会社であり、信頼できる。車両も新車を数多く準備しており良い。staffの対応もよい。
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Travelogue666
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
good service & vehicle as described
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Goi- SG
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Received excellent service from the counter staff. The application for the rental is easy and smooth. I am lucky to get new car with good performance.
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w.kee keong
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
staff are very helpful, collecting car take about 15min easy to access counter easy to locate, price reasonable... will book again thai rent.
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K.TAN
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Good
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Napat Puranamaneewiw
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good service. Good car. The staff is friendly and help me on extend my rental period.
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Napat Puranamaneewiw
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service. I’m really happy for their call center support.
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Lawrence Chong
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Helpful & friendly staff
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JK
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Car is in good condition.
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Glenn AUS
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Counter staff helpful, quick process at pickup and drop off. Good value for money
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Lin
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate
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N.WEI KIAT
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Booked the Toyota Fortuner. Good condition! New car! Mileage about 10k only Highly recommended
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Vinol Joy Dsouza
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Even though my car had been thru an accident, the staff handled it very well and it was a smooth process
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
We book hatchback car but we got car bigger . It's was really good
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H.Pudjo
Bangkok
8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Very good service, we will come back
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Fast, smooth and seamless.
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KW
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space. One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.
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Anonymous
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Car condition was excellent and staff were also very professional and service oriented.
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m.Tse
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Staffs was very nice.
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great vehicles always.
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K.KIMURA
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
貸与された車の引掻き傷が非常に多かった。あまりにもひどいので、コンパウンドを購入して傷を消した。
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Cheah Fen
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
The drop off point very hard to find it, we spend almost 20mins to get to the location. Staff told us will waiting for us but we still have to wait them and we very rush to check in flight, feel very tension.
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K.Tantirujananont
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Smooth process. Great car.
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K.Ylisoini
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pick-up and drop-off were quick and smooth with helpful staff. The condition of the car was not top notch, but good enough for our purpose.
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Chua Sze Song
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The rental car process was smooth and efficiently carried out and there’s not much of hassle and trouble
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k.orino
Bangkok
8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
満足しています。返却場所への道順がとても緊張します。
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Anonymous
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Thank you very much for upgrade to Yaris Aktiv :)
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cyrillau888
Bangkok
7 /10 Good
Reviewed: Saturday, July 27, 2024
It would be better if there are more obvious signs, such as larger BANNER and flags. It will be easier to find the PICK UP position.
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Kok
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great company. Staff were friendly and efficient.
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Sylvia Kelvin
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Attentive
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Everley Burke
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
There was one person on duty at night. I picked up the car after resting at the hotel, and there were three staff members during the day.
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Ives Cooper
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Though smoking is wrong, I still washed the car before returning it. They pointed out a little bit of ash and just reminded me to be careful about smoking. It seems like the rental company is looking to profit from this.
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Montague Clare
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.
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Rosalind Black
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
I rented the car through the third-party intermediary Zuzuche, and the rental company doesn't handle issues directly…
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Yedda Lucy
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
I was in a hurry and didn't fully refuel the car, so they charged me 1268 Baht. If you refuel it completely, it would cost at most around 100 RMB. Make sure to leave enough time to refuel the car.
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Bonnie Albert
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Originally booked for the next morning, but after arriving by evening flight and changing my plan to rent earlier, the rental company arranged a car for me at no extra charge! Also, there was no extra charge for returning the car to a different location. The whole process took about 10 minutes, very convenient.
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Lyndon Hosea
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
1. The car was not clean when I received it. There was ash under the seat and a suspicious liquid in a mineral water bottle. 2. They found an excuse not to refund the deposit. No one smoked during the trip, but they showed a photo claiming someone did and refused to refund the deposit. 3. After forcibly withholding the deposit, there was no feedback at all. I only found out 3 months later when I inquired myself.
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Muriel Aldington
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Friendly staff
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Rory Walpole
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied, very friendly
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Ivan Keppel
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Picking up the car at the airport was very convenient and easy to find. The service was satisfactory.
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Blanche Richard
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
The order didn't match the car condition
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Calvin Joan
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
Terrible experience
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Ferdinand Bart
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Good
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Clyde Abe
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great car rental experience, convenient, fast, and thoughtful service. The car was in good condition!
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Sabina Sinclair
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pretty good.
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Berg Onions
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
The car was damaged, no one took responsibility, and I was charged.
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Rex Hearst
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied. Nice, convenient, and clean.
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Audrey Turner
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very efficient
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Perry Lytton
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The service was excellent, and everything was done quickly.
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Marlon William
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car is very new and the service is excellent.
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Martha Orlando
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quick and efficient service, no waiting in line.
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Heloise Esther
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Bruce Hood
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Overall, it was good.
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Tiffany Emma
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Picking up the car was fast, and the staff was very friendly. However, we had trouble returning the car because we couldn't find the lower level return point and circled around four times. Finally, we had to ask for help at the counter, where they told us we had to park in the designated return spot. We've rented from this company many times in Thailand, but this time we couldn't find the way down. Google navigation didn't help either. Later, I noticed the rental agreement had clear English instructions to follow the road signs one by one.
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Xaviera Swift
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Extremely satisfied
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Kay Pound
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
The overall service was good.
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Marico Wagner
Bangkok
4 /10 Average
Reviewed: Saturday, July 27, 2024
The overall service was poor. The staff responsible for picking up and returning the car were very irresponsible. We had to stand under the sun for twenty minutes when picking up the car and the same happened when returning it, which almost made us miss our flight. Fortunately, the airport queues weren't as long as they used to be. PS: We called several times but no one came. Additionally, the store recommends refueling at a Shell station, but they only have 95-octane fuel, not 91. It's better to refuel elsewhere.
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Flora Bess
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
The staff's service attitude was excellent, and the car rental experience was very pleasant.
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Patricia Whitehead
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
No hidden tricks throughout the process
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Wendy Wordsworth
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Satisfactory
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Gail Benjamin
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent experience
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Norman Rockefeller
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Overall service was alright. There was a delay of over an hour at pickup because the store couldn't find my order, but it was resolved eventually. The car's condition was OK.
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Jessica MacArthur
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Thank you
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Jacqueline Huggins
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfactory
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Tyrone Tobias
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
There were few staff members, but the process is very quick if there's no queue.
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Mamie Jonah
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Simple and easy to use
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Godfery Wheatley
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The service was good, very fast and convenient.
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Gilbert Foster
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Frederica Anne
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Olivia Jeremiah
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
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James Whitman
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
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Elizabeth Longfellow
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
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Elliot Strachey
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car rental company was good, they didn't try to upsell me. Since I was going to stay in Bangkok for a day and then drive nearly 2000 kilometers, I proactively inquired about and purchased their full insurance for 60 yuan per day, which is not expensive. I recommend getting this if you plan to drive in Bangkok. Many roads there are narrow two-way streets with lots of motorcycles, and since the road conditions are unfamiliar, it's easy to get into minor accidents.
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Derrick Mond
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good and fast
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Jamie Wolf
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The pickup and return were very quick. They proactively informed me of the fuel type. The car was very clean and the inspection was thorough.
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Natalie Springhall
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good service
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Chloe Roland
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Wright Beaufort
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good
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Borg Joyce
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Recommended
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Louise Rosalind
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good and convenient.
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Parker O'Connor
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
It's okay
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Werner Bloomer
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Not bad
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Andrea Conrad
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service attitude, easy pickup, convenient, detailed introduction.
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Bert Holt
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Burton Brook
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Pretty good
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Katherine Alick
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very quick and efficient.
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Alvin Dolly
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quick and simple. The car had several scratches, but since I purchased the insurance package, the staff pointed out all the scratch locations and assured me that the insurance would cover any damages. No smoking or durians in the car. Minor sand brought from the beach can be ignored.
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Les Strong
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The vehicle's condition was average. When idling for long periods, the air conditioning stopped working and needed a restart. It seems like there might be an issue with the thermostat.
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Albert Irving
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staff had a good attitude.
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Ives Barton
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
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Archer Broad
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The store's service attitude is quite good.
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Emily Cowper
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Montague Dorothea
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Nicola Billy
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Denise McDonald
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
It's okay.
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Page Kitty
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car rental company is local to Thailand, with great service and cost-efficiency.
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Corey
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied, great customer service
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Bonnie Albert
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Extremely satisfied
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Yetta Twain
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Ada Clement
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Initially, I was worried about the language barrier. With a simple mobile translation, they handed over the car without much hassle. The staff didn't talk much, just told me to return the car to the same place with a full tank, and I was on my way. I took some photos of the car on my own. Returning the car was equally simple. They checked the fuel gauge and spare tire, confirmed there were no accidents, and we were done.
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Ingemar Katrine
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The service was excellent. They gave me a Pajero Sport. I was pleasantly surprised.
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C.Ng
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
The car (2012) is a bit old and one of the seat belt buckle was broken
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M.ISHIYAMA
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
車はとても新しく車内・車外もとても綺麗でした。車を受け取った際と、返却の際も待たされることなくスムーズでした。また機会があったら、利用したいです。
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Anonymous
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
They are changing Xpander to Toyota Veloz. So it’s brand new at the moment.
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Yehudi Back
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staff's attitude was great, the car rental procedures were straightforward, and the vehicles were new, clean, and tidy inside and out. The car we rented had a spacious area for luggage in the back, making it very suitable for a family trip. Overall, the car rental experience was excellent!
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E.Chua
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Staff helpful and courteous
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Truda Jones
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Very good
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Julie Maltz
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent!
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Ed Geordie
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Jatin
Bangkok
9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
While I return the car, the fuel was a little less than full. They charged me 650 baht whereas it should be not more than 100 baht.
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