ISTANBUL CAR RENTAL REVIEWS

Very good.

It was an excellent car rental experience. The car rental company showed a SEAT model, but upon picking it up, I realized it was actually a Peugeot 5008. The car was easy to drive, a diesel vehicle with great power and uphill ability. It had spacious interior space, with the trunk able to hold four large suitcases and even some small backpacks. The vehicle was very new, and it performed wonderfully during the 2800+ kilometers of our road trip. The staff at the rental company were also very attentive. Overall, I’m extremely grateful and very happy with this car rental experience.

Very satisfied.

Satisfied

Good

I initially booked an Opel Corsa, but they upgraded it to a Fiat Egea SUV for free. Quick and efficient, very good service.

Good

All the documents were in the local language, which made signing feel uncertain.

Pretty good, everything went smoothly, and I didn't receive any fines.

It's acceptable, but make sure to take photos when picking up the car to avoid any issues.

The pick-up process was quite fast, but the car provided wasn't a Mercedes Vito—it was a Fiat, which was bigger. When returning the car, they claimed it was dirty and wanted to charge over 4000 lira for cleaning. Luckily, we had spare time and cleaned it ourselves in 5 minutes, saving over 800 RMB.

The store staff Emir had an extremely nice attitude, patiently explained the vehicle's features, the car was new, and the return process was convenient.

Very satisfied.

Not bad, but they were quite persistent in selling insurance when picking up the car.

Satisfied

Terrible location and poor service! The staff at the store refused to let me use their phone to call the police. I had to pay extra charges for mileage when extending my rental. The extra rental days did not include additional mileage, which also required extra fees! A horrible car rental company! Total scam!

Very satisfied

The staff were efficient in handing over the car and provided very attentive service.

No Chinese language service available, and some staff members are not proficient in English.

Very fast and efficient, both pickup and drop-off were smooth with no extra charges.