THRIFTY CAR RENTAL REVIEWS

I got to the store about 27 minutes earlier than my scheduled time and ended up driving out later than my original booking. No one reminded me that the extra time would be charged, but after I filed a complaint they agreed to refund it, so overall I’m satisfied. They did try to upsell roadside assistance, and I added it just for convenience.

Pretty good overall.

Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.

Pretty good overall.

Car was in great shape, clean inside, and drove really smoothly.

Smooth, efficient process from start to finish.

Really good – staff were super friendly and helpful.

A really reliable company.

Definitely worth recommending.

Excellent experience overall.

The car ran great and was really clean.

Overall pretty good, but I still haven’t received my deposit back yet.

Overall the service was pretty good.

Service was great – the pickup followed a clear standard process, and the staff handling the inspection and paperwork were really friendly and welcoming.

Super convenient, definitely a thumbs up.

The staff were really friendly and helpful

The wait in line was still pretty long, so there’s definitely room for improvement.

Really great experience overall.

Everything about the rental went really smoothly—the whole process was great, the car was in excellent condition, and the overall experience was fantastic.