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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7770810088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7770810088
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Good experience but please check the rental car carefully when accepting it

Reviewed: Thu, Dec 5, 2019
About Samavest: 8.7 /10
staff helpful and polite. easy to find pickup point at langkawi airport. the pickup and dropoff process were smooth. car condition ok. the only complaints are 1) that the car's braking gives noise, 2) the car check engine light comes on randomly throughout the 4 days rental (giving me a scare but samavest says no problem), 3) the biggest problem is the door central locking couldn't lock properly with the remote control. this is super inconvenient as i had to manually lock all doors (like ancient times) hundreds of times when i leave the vehicle. worst is the renter seems knew about this problem yet they don't go and fix the door central locking. finally 4) warning for future renters - this rental company does not have a Bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way (they say "Bezza or similar car"). you should just say it is "almost certainly Saga or similar". i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days.
About QEEQ: 10.0 /10
well done. website easy to use. easyrentcars.com also answered my queries by email. easy to download rental vouchers. rental policies are explained very clearly. 10/10 to easyrentcars.com for easy of use. will definitely come back. the only complaint is that the category of car i ordered is non-existent (perodua bezza or similar) - the rental company does not have a bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way. you should just say it is Saga or similar. i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days. suggestion to easyrentacars.com: in this modern times, you should add a category called "Safety/Airbags".
Mini | Perodua Bezza or similar

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Francis

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Mini Van | Toyota Avanza or similar
Reviewed: Thu, Mar 21, 2024
“Great customer experience with Samavest, with average car condition”
About Samavest: 8.0 /10
Great customer service by the lady who assisted us. She was very helpful and even offered a holder for the phone which we can use while driving.
About QEEQ: 8.0 /10
Uneventful booking experience. Better if they can give more bonus points for SQ Krisflyer booking.

AHMED

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Mini Van | Toyota Avanza or similar
Reviewed: Tue, Mar 19, 2024
About Samavest: 9.0 /10
Thank you very much
About QEEQ: 10.0 /10

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Economy | Perodua Axia or similar
Reviewed: Sun, Mar 10, 2024
“very good experience”
About Samavest: 9.0 /10
The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.
About QEEQ: 10.0 /10
Very easy process.

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