GREEN MOTION CAR RENTAL REVIEWS

On drop off time staff member was 20min late. I get different car then pay for.

They Gave me a five seater car, because -as they said- the car they supposed to give me involved in accident. I paid for 7-seater car!!!!!! We were 6 people. I made my reservation more than 3 months ahead.

Thanks for your service

Thanks

Wszystko ok. Bezproblemowo.

The green motion representative was good and polite. I had very good experience at the counter and the pickup and drop has been smooth always.

good website for affordable car rentals.

Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.

All worked well.

I was charged more,AC in the back was none,customer service bad

I always use my own insurance and this is the first time I use EasyRentCars insurance Becouse the person who helped me told me that if u use my own insurance and something happen I had to pay EasyRentCars 2,000 dollars my fault or another people ,maybe is the company rules but that’s rediculous ,I felt the person that helps me very Rude,I got an email where says my car price dropped down I show it to the lady but she says I don’t know Wht is that’s u have to pay this amount so she over charge way more,the was not Wht says the day I booked,I didn’t cancel Becouse I was all ready there and I don’t leave in Orlando I didn’t want to do a lot in state that I was not from ,no one showed me where the car was she says click the remote and U will hear the alarm,every one who was with me r disappointed basically I got the car Becouse we didn’t have another option,is sad Becouse I had downloaded EasyRentCars app Becouse I know ur price on the web is razonable I booked many reservations for friends and we haven’t got problems and experience like I had in Orlando,so I’m sure the lady was the problem

Хотели дать машину похуже, Тойота Корола. Но после моего настойчивого требования выдали авто, которое я бронировал, Тойота СНR.

Добавьте русский язык, для удобства бронирования без переводчика.

Great people work there. Everything was perfect exept one thing - radio wasn't workin in the car.

The car wasn’t the Fiat 500 we had hoped for. But the Toyota Yaris they have us was brilliant! Lovely reception area with hot drinks.

Price drop came into play! Great little addition to using easy rent cars

Good and efficient experience. Branch is hard to find however as you come off the roundabout. Customers should be warned.

I did not get the car offered. I have been given a Hyundai i10 which is a class lower than polo, also had to pay 70pounds for insurance as my credit card had to be valid for at least 3months which was now stated in my agreement

friendly and efficient staff

We’ve got Kia which was much smaller than Volkswagen Polo, but generally everything was fine. You have to be aware though about the deposit of 1200£.

Smooth and easy process of booking

I had a very bad experience with Green Motion on pickup. Due to weather in my departure city I arrived early and tried to pick up my car 4 hours early. I was more than willing to add an extra day to my rental at the rate I booked with you. The counter personnel was rude and then told me it would be $200.00 to get a car 4 hours early. I waited the 4 hours and then they charged me more than agreed upon in my rental agreement with easyrentcars.com. You are reimbursing me in the next couple of days. It was a lot of hassle and extra effort. I would prefer not to use Green motion in the future. This is the 4th time I have used easyrentcars in the past 8 months and I do think you are a good company but should stop using Green Motion.

Yes. Brand new car was provided. Staff were excellent.

App is very easy.

Excellent customer service, highly recommended

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

Air conditioning did not work. Were not at pick up location, had to call 3 times. Eftpos machine was broken and had to wait 2 hours till new one arrived

Great base price BUT they make their money from all the extras and they keep coming and hard selling them. If your strong and say no to everything it’s fine. Don’t get ripped off or guilted into adding and adding and adding cover, fuel deals etc...