YESAWAY, Bangkok Suvarnabhumi Airport Car Rental

3% OFF

Best price car rental
Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

YESAWAY - Bangkok Suvarnabhumi Airport Information, Car Rental Instructions & Policies

Store Location

999, Nong Prue, Bang Phli District, Samut Prakan 10540

Telephone

+66-617138666 / +66-617138666,+66-617148886

Pickup from Branch or Car Park & After Hours Pickup

The YESAWAY - Bangkok Suvarnabhumi Airport car rental location is in terminal

You can walk to the counter of YESAWAY - Bangkok Suvarnabhumi Airport car rental.

Yesaway counter is located at arriving hall (2nd floor) , between gate 7 and gate 8, opens 24 hours. If you need to pospone pick up, please inform Yesaway staff in advance.

Return to the Store, Car Park or Key Box & After Hours Return

Please inform us on your car return in 30 minutes by calling: +66-617138666 /+66-617148886 and our staff will send you the drop-off Instructions.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 65 years old

Young Driver Fee applies at 21 - 22 years old with charge of THB 250 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Thailand

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

THB 300/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

THB 1050/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

THB 100/day

capped at THB 3000

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

THB 100/day

capped at THB 3000

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

THB 100/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Bangkok Suvarnabhumi Airport

18.2 mi from Don Muang Airport

Railway Stations

15.2 mi from Phaya Thai

16 mi from Hualumphong Train Station

Hotels

2.1 mi from Sinsuvarn Airport Suite

2.1 mi from BS RESIDENCE Suvarnabhumi

2.7 mi from The Cottage Suvarnabhumi

Other Landmarks

12 mi from Samitivej Sukhumvit Hospital

17.7 mi from Bangkok City Pillar

17.8 mi from Grand Palace

FIND ME A CHEAP RENTAL

Map view of YESAWAY Store Location

coordinates: 13.6923085 100.7507142

Location Images

YESAWAY-Bangkok Suvarnabhumi Airport-124697-store

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 2.9
Vehicle cleanliness: 3.1
Spaciousness: 3.0
Counter staff: 2.9
Pick-up location: 3.3
Drop-off location: 3.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

S.TAN
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: New Car.
Dislike: Nothing
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Y.ong
Bangkok
9.6 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: I'm very satisfied about their service. Will come back to rent car again.
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Xiang Bin
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Like: Friendly staff, speak mandarin, can be easily contacted by wechat, helpful. Car performance is good
Dislike: deposit by credit card refund within a month time. The car is scratched and dent everywhere.
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Andrew Chan
Bangkok
9.4 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: Good maintained of cars, friendly staff and reliable.
Dislike: Pick up abit slow and staff should follow the queue system.
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M.Sam
Bangkok
5.3 /10 Average
Reviewed: Saturday, July 27, 2024
They have provide for the accessories for charging your phone and there is umbrella provided in the car as well. However the car condition is bad. The rim on the left side of the tyre is lost and the wind screen sun protector is tore. There were a lot of scratches on the car. But the air con is cold enough for the hot weather
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Y.CUI
Bangkok
6.7 /10 Average
Reviewed: Saturday, July 27, 2024
Staff forgot copy passport
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Komkich Plienthingtr
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
Terrible
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Anonymous
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Yes, it is as expected. No complains!
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Anonymous
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
Everything went smoothly. Car had quite a few marks over it. Car had rubbish left in it from previous renter.
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T.Boonyanuwat
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good car and clean. But it’s better if you give a phone handle in the car. Easy for navigating
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T.Soo Hock
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
nope
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T.Soo Hock
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
nope
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T.Soo Hock
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
nope
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T.Soo Hock
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
N/A
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T.Soo Hock
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
N/A
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T.Soo Hock
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
nope
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S.Kovacs
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Everything was fine with the exception of the windshield wiper that was worn on the driver side, and the washer fluid...it was empty. The device charger in the vehicle was a nice surprise. I am still waiting for my deposit to be returned. 1 month is too long!
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service with thought!
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J.Tan
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
Staff speak both mandarin and English easy to communicate
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S.NOOKONG
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Please check the car around before pick up the car
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Raza N
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Everything was excellent. Professional staff and great attitude, Car was clean and new
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Natruethai NB
Bangkok
8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Very Good customer service
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Adrian Yeap
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Friendly staff and clear instructions given
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great!
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Always good.
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R.Mohapatra
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent service
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Anonymous
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Counter staffs can speak chinese so there's no language barrier. Collection of car was a breeze.
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A.Chewtaethanruang
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
I have asked for late return, the staff in Suwannaphum airport did not provide me this service.
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Junhao
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
First time booking and pick up and return of vehicle was a breeze.
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A.S.
Bangkok
7 /10 Good
Reviewed: Saturday, July 27, 2024
The car is ok. But very disappointed to pay additional 1000 baht for repairing a tyre. When returning the car, the staff found a nail on the inner part of one of the tire. The place normally will not be notice / checked when collecting car. So, I didn't know whether the nail was already there when I collect the car or it is due to my driving. When returning the car, the tire looks perfectly fine, no leaking of air, and I had no problem of driving whole day back to the return. And we have be there talking to the staff, her leader for almost an hour, and the tire had no sign of leaking air at all. So I really doubt if the nail was already there when collecting the car.
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T.Wong
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
The service on YESAWAY is prone and good.
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Fady Hanna
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Yesaway is a great local agent, their peices were fair and cars were new and clean and in good condition
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L.Aun Li
Bangkok
7 /10 Good
Reviewed: Saturday, July 27, 2024
Disappointed. There was rubbish from the previous driver at the boot seat compartment . And urine smell in the car. We bought an lemon air refresh put in the car. You should check before handover to the next customer.
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C.Chia
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good customer service and car's condition is good.
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Sheng
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
デポジットがクレジットカード決済で済んだのが良かったです。
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Sheng
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
なかなか良い。
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Sheng
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
事故を起こしてしまいました。申し訳ありませんでした。
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Firdhaus
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Have always enjoyed booking with them! No issues, easy drop off - at departure point of airport terminal!
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Bro Bear
Bangkok
6.7 /10 Average
Reviewed: Saturday, July 27, 2024
The not maintained properly too many dents and scratches hard identified if new ones.. The suspension of the car is too soft.. Hopefully next can give a better maintain car to drive around Thailand
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Y.Boonlert
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Carseat for baby is very bad, it’s not safety and very old and dirty.
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T.Sato
Bangkok
6.7 /10 Average
Reviewed: Saturday, July 27, 2024
very bad explanation at return car. no manner staff return car at airport.
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Anonymous
Bangkok
7.3 /10 Good
Reviewed: Saturday, July 27, 2024
Should be more generous if the car is returned later. I wrote the flight arrives 12.30 hs, the booking was made 12 hs, which is not possible to pick up a car, when the flight arrives 12.30 hs. Then all the extra hours were charged. Many other companies do not charge up to 3 extra hours!
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ying nujaree
Bangkok
8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
รถตามรุ่นแต่อยากให้มีรุ่นใหม่ๆ กว่านี้หรืออัพเกรดเครื่องเสียงในรถ
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E.Siswanto
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
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Bertram Toynbee
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The store staff were very enthusiastic and even helped us call a cab when returning the car.
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Hayden Johnson
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
The rental system is very rigid and has many pitfalls. No matter when you pick up or return the car, if it's less than a full day, make sure to select 00:00 for pickup and 23:00 for return. Even though I paid for a whole day for just over 7 hours, they still charged me an extra hour. Overall, I ended up paying for 2 days for those 7 hours. The platform's customer service insisted their system is fine, stating that if you return the car early, you won't get any money back, but if you're an hour late, they'll charge you for a whole day. So, be mindful to add a few extra hours when selecting your return time, as you'll be paying for that time anyway.
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Marsh Price
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Friendly and pleasant with smiles
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Zara Hodgson
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very convenient, enthusiastic, and warm-hearted.
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Jerry Lucas
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
I won't comment on the other two aspects because I drove safely and didn't need them.
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Ira Julia
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent car rental experience
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Alfred Tout
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great
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Lou Benjamin
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good, a new car with 8,000 kilometers
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Jonas Wilson
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Convenient and fast, reasonable prices.
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Page Kitty
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
New car and good service
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Parker Gladstone
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Enthusiastic and efficient service
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Berg Onions
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
It's okay. Communication in terms of language was no problem.
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Celeste Jack
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quite Convenient
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Jerry Lucas
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good, with great service attitude, a phone holder in the car, and prompt responses to inquiries.
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Guy Haywood
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
The car I rented this time didn't have a rear radar
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Lena Bryce
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Cheap and good
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Laura Joule
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
The previous customer from mainland China had multiple credit cards that didn't work, which delayed us for 5 minutes.
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Regan Child
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very fast service!
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Irma Houston
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pretty good
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Laura Larkin
Bangkok
4 /10 Average
Reviewed: Saturday, July 27, 2024
The customer service was impolite and spoke in a commanding tone.
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Norma Gibbon
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
No queue, fast pick-up
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Moore Van
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
The store is several kilometers away from the airport, but this is not a problem as a Chinese-speaking staff member picks you up. The store is clean and tidy.
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Cherry Zephaniah
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car condition from this company is impeccable. Even though the car had over 60,000 kilometers on it, all minor scratches on the body were clearly marked when picking it up. The model we got was the top configuration, with leather seats, electric seats, a large color screen, GPS, and paddle shifters on the steering wheel. Nothing was missing. Excellent!
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Josephine Irving
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
You can rent a car right after landing at the airport. The cars are at the airport.
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Dean Humphr(e)y
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
This is my second time renting from YESAWAY. After placing the order, I was contacted by a representative very quickly. It was extremely convenient!
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Harlan Isaiah
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staff was very helpful
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Mortimer Adams
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quick service
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Hilda Freeman
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service attitude, short wait time. Very satisfied.
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Keith Reynolds
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The process was convenient, both pick-up and drop-off took place at the airport, which was quite handy.
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Agatha MacDonald
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Quite good
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Audrey Salome
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pretty good! Haha, the staff was very cute~ Don't eat durian in the car~ Haha
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Dunn Raphael
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
During Christmas, the Bangkok airport was very crowded in the evening, but the YesAway counter only took about 10 minutes to get the car (assuming you have already booked and paid online).
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Adelaide Rockefeller
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied... The service was excellent... Very considerate... I give it five stars...
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Charles Philemon
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
No lines, the process was very quick.
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Eugene Priestley
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
Poor experience. They insisted on using UnionPay but charged my Visa instead. They refused to cancel and redo the transaction. Very disappointing service!
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Hugh Bowman
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Not very attentive
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Merlin Pearson
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
Rented a car for 5 days and exchanged four vehicles. Very good experience.
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Martin Richardson
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
As soon as I exited the arrivals hall, I saw the rental company and was able to complete the rental procedures immediately. It was very convenient and fast.
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Bishop Franklin
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
On-site staff had a good attitude, quite satisfactory! Online after-sales service, however, is poor!
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Dale Clapham
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
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Joan Hardy
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Customer service was great. I went to the wrong return location, but an employee quickly came to collect the car. There was no queue.
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Beacher Leigh
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service, no queues, immediate processing
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Michelle
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
When I arrived at the counter, there was no one there. I had to wait for a full five minutes before someone returned to the desk. During the car exchange, I was packing my golf bag and didn't have a chance to put two newly bought umbrellas into the bag before they drove the car away without any notice. It wasn't until I got on the plane that I remembered the new umbrellas.
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Jo Carey
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Cheapest price.
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Isaac Leigh
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
The overcharge for extra hours is more expensive than the daily rate. They charged 5000 Baht to replace a small broken mirror, which typically costs only a few hundred. There was no explanation other than it being company policy. Only a Chinese owner would be this harsh.
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Ed Geordie
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
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Betty Roosevelt
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Clear and courteous.
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Kerr Adelaide
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good, hope they open a store in downtown Bangkok soon
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Joyce Bradley
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
When we picked up the car, the rental staff gave us a neck pillow, saying it was a gift. However, upon returning the car, they told us it was just for our use! We said that their colleague had mentioned it was a gift, and we had left it in the villa in Pattaya. Then he said his colleague meant it was for our use. What does 'gift' even mean? If it's for our use, just say so, don't say it's a gift! Also, I rented a 12-seater car, so why not give us 12 pillows to use! Clearly, they just want to make us pay extra. In the end, we had to trouble a friend in Pattaya to mail it back to the airport! I will never use this rental company again!
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Justin Maugham
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
Despite multiple experiences of picking up dirty cars, there's been no improvement. Therefore, I won't rent from yesaway anymore. Can you follow up on my case? I hope you can give me a satisfactory answer, otherwise, I will never rent from yesaway again.
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Harold Kellogg
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staff was very detailed when handing over the car, great service.
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Clarence Yerkes
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
Overall, both the pickup and return were quite okay, but the side mirror of the car was already broken and cracked. While driving on the highway, the cover flew off. In the end, they demanded we pay 1600 RMB for a side mirror cover. 1600 RMB for a side mirror cover?? That's daylight robbery. We specifically recorded a video during pickup showing the side mirror was cracked. But they insisted it was just scratched. Anyway, it's a total scam. It's my bad luck. Do not rent a car from this company. They're incredibly shady.
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Joan Hardy
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Overall service was good, especially thanks to the customer service lady who helped us solve our problem.
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Elliot Strachey
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quite good
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Edward Francis
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
The service was satisfactory.
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Carey Huxley
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Amos Ella
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Extremely satisfied, car handover and inspection were very quick
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Julie Richard
Bangkok
8 /10 Very good
Reviewed: Saturday, July 27, 2024
We were the only customers at that time, but the speed in Thailand is generally quite slow...
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Jill Morrison
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Smooth communication and excellent service.
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Francis Lincoln
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
Dissatisfied
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Alan Harry
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very enthusiastic
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Molly Ann
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent car rental experience!
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Nathaniel Kell(e)y
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good, although some cars may be a bit old.
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Elizabeth Longfellow
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good
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Lauren Fred
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied.
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Rebecca Eleanor
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Car rental, pickup, and return were all very convenient. Satisfied.
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Camille FitzGerald
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good
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Phoebe Hicks
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
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Oscar Evelina
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied, very convenient!
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Rodney Raman
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
The car was old but functional. The reserved child safety seat was damaged and unusable. Additionally, the safety seat was a basic model costing about 100 RMB on Taobao, so its safety is questionable. It seems its main purpose is to avoid fines.
I had reserved a child safety seat, but it was a very basic model costing around 100 RMB on Taobao, which looked unsafe and was actually very dangerous. Moreover, it was broken and couldn't be used as the safety buckle wouldn't close. They had no replacements available, so my child had to be held for three days, which was very unsafe. Secondly, the car was quite old, a Toyota Altis with over 120,000 kilometers. While the exterior paint looked new, the interior was outdated, and the leather seats were dirty and worn, though the cleanliness was acceptable. Overall, I don't recommend Yesaway car rentals, even for flash rentals. They don't seem to take renters' safety seriously, especially with their joke of a safety seat. If you are traveling with a child, I suggest bringing your own simple child safety seat. Using and discarding it afterward would be better than the one provided by the rental company. It seems all of Thailand uses such basic safety seats. Southeast Asia might still be in an era where safety seats are merely to avoid fines and not genuinely for children's safety.
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Laura Larkin
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Dana Haywood
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service, convenient and fast
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Pearl Sailsbury
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Easy and quick pickup and return
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Christian Kingsley
Bangkok
4 /10 Average
Reviewed: Saturday, July 27, 2024
Honestly speaking, be mindful when returning the car as they may try to charge you more. I was charged 3500 THB for a barely noticeable scratch, not even worth repairing. I recommend choosing other brands. It's a rip-off.
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Michael Marner
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Good
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Enoch Doherty
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
A great experience, much better than in Europe.
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Afra Nichol(s)
Bangkok
2 /10 Poor
Reviewed: Saturday, July 27, 2024
The front desk staff had a poor attitude, especially a female employee named Fa who was extremely rude.
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Victoria Hoyle
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very enthusiastic service
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Fay Snow
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
It's okay
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Dennis Hope
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very good
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Samuel Woolley
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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Heloise Esther
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
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N.Wongpun
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
No
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S.Yong
Bangkok
9 /10 Excellent
Reviewed: Saturday, July 27, 2024
Like: The staff is friendly and able to speak fluent chinese
Dislike: Nothing.
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Z.neo
Bangkok
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Car was almost brand new. But that’s the problem. So new that it is still in ‘Red’ number plate status. And it is a favourite for Thai traffic police to stop and check the car. True enough, I was stopped once and got fined 1000 thb for not updating the vehicle log(needed for red number plate vehicle). Although yesaway reimbursed me the fine, but bring stopped by Thai traffic police wasn’t a nice experience
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Morton Joule
Bangkok
6 /10 Average
Reviewed: Saturday, July 27, 2024
Authorized deposit-free but it got automatically cancelled, didn't bring a card so couldn't pick up the car
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