GOLDCAR CAR RENTAL REVIEWS

Car was much smaller than expected.

Did not explained how to pay tolls in Portugal.

I like "rebook" feature.

The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

No creo que el coche reservado sea similar al que nos entregaron. En Golgcar no reconocían el seguro contratado con QEEQ. No nos permitieron usar el pago a través del móvil, sin haberlo comunicado en las condiciones previas.

The car and service were excellent. The wait time at the airport was longer than I would like but drop off incredibly smooth. Highly recommended overall.

A great platform - can access top value cars really easily.

They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.

All Good

Courteous staff, car in decent condition if a little worn. Returned without any hassle. Would recommend to others.

Easy to use and found a good deal. Important to be very clear on the conditions around purchasing insurance though, as this did lead to a longer pick up process than expected.

As per normal - charged extra for insurance!

Would like confirmation that added/extra insurance is, or is not needed

Quite pushy with the sell up insurance and clearly weren't happy with me refusing it. I had to point out quite a few damages that weren't on the original damage report. Two days after dropping the car back off they rang me to ask why I hadn't dropped it off yet, I told them when/where I dropped it off, they have emailed me with the end of hire report so guessing it was just an error but they haven't rang back to explain or apologise.

No complaints here, everything went smoothly.

The lady by Gold car refused to let me take the car. she said that my driver license issue date not in English "Arabic'' only I told her that we can use google calendar converter she refused I told her that I did rent from gold car 3 times at same month same desk same website she refused

Just what I expected , easy to find.

Was a little confused re description of pick up- stated airport but called it Goldcar downtown- a little confusing

Super Service, thanks a lot.

Super Service, thanks a lot.

I was blackmailed into extra charges over 80 € for picking up the car out of hours and a diesel surcharge. I picked up the car exactly as specified in the rental agreement and didn't request a diesel in the first place. Goldcar told me it's the only car they have left so either I pay or leave. They are thieves.

Always excellent service a d quick

The best car rental app I have ever came across

excellent service. Thanks!

Counter staff hard sell on upgrade and insurance

This time, Goldcar counter staff lady, N, was delightful!

V easy to use, thank you.

Have not received refund yet but told it could take 10 days. Car had scuffs but identified on paperwork at collection. Overall a good transaction, wait not too bad, car clean and tidy and no issues when using.

QEEQ told me via chat I would only need to pay for the fuel used ie fill up before returning. When collecting vehicle apart from the deposits which I was expecting I incurred a charge of 7€ of airport charge which I was not expecting. Not the end of the world but not aware

Very good

Very good

We had a wonderful trip without any hassle. Everything went smoothly.

We are so glad to had book cars from here. So reliable and worry free as we had used this app from various countries.