From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2567415078
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2567415078
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GOLDCAR CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car Rental Company

J.Almeida

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Nov 22, 2023
“great!”
About GOLDCAR: 10.0 /10
Organized, email sent after check in and check out providing information. Staff really kind and helpfull.
About QEEQ: 10.0 /10
I am very satisfied on how QEEQ proceed. Messages on pick up, drop-off and so on. Keep the communication in case of any problem. Great assistance. I can also add a comment about a booking I had with you in Marrakesh a few days before through my other email jonasdml@gmail.com when I had to cancel a booking and the assistance was great. As soon as I see QEEQ available in one our my bookings I will definitely give preference for you. Negative point: My flight for the booking 12578989 was delayed, the car company didn't show up and I didn't have assistance on real time, just to refund the insurance after all, but I had to get it sorted on my on when I was there. Thank you.

A.Grant

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Mar 6, 2024
“The car did the job for us … nothing more!”
About GOLDCAR: 7.0 /10
Car was clean on outside but inside upholstery stained and needed a deep clean. The car had numerous marks on bodywork and I was apprehensive signing off on the condition. The car run ok for the week although the tyre pressure monitor activated. Overall I would give the car a 6/10
About QEEQ: 8.0 /10

P.

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 26, 2023
About GOLDCAR: 9.0 /10
Prawie nowy samochód to plus. Delikatnie mnie przymusili do pełnego ubezpieczenia nie proponując innych tańszych rozwiązań - za to minus.

J.Barratt

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Small SUV | Audi Q2 or similar
Reviewed: Tue, Sep 12, 2023
“Smoother and better than I expected. I will use both Qeeq and Goldcar again.”
About GOLDCAR: 9.0 /10
The car was ideal. A few dents, but to be expected. They did not try to sell excess insurance! This was a real bonus as I was expecting them to push us to buy excess, but they did not which was a real bonus. Staff were super friendly and helpful. I will use them again. The only downside was the droop off. We literally had to leave it by the side of the road outside the depot and drop the keys in a safe box. Not a problem really, but a little uncomfortable just leaving it in a public place. Otherwise, spot on.
About QEEQ: 8.0 /10
Very smooth process. No issues other than return instructions. As we were returning teh vehicle out of hours, we received an email from Qeeq saying to contact Goldcar about how to return the vehicle. I would have expected Qeeq to provide those instructions themselves. But that was the only downside. Otherwise, pretty good.

p.gray

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Mini | Fiat Panda or similar
Reviewed: Tue, Nov 28, 2023
About GOLDCAR: 8.0 /10
car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller
About QEEQ: 10.0 /10

T.Kirkwood

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Small SUV | Audi Q2 or similar
Reviewed: Tue, Mar 5, 2024
“Awful. Poor check in service, no return of insurance deposit of €1900 and car was an absolute wreck”
About GOLDCAR: 6.0 /10
I still have not received my insurance deposit of €1900 back after 8 days! Disgusting! Never use them again and if my money isn’t back within the next 48 hours I’ll be pursuing them legally!
About QEEQ: 10.0 /10

alan

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Large SUV | Alfa Romeo Stelvio or similar
Reviewed: Tue, Dec 12, 2023
“Slick and efficient”
About GOLDCAR: 10.0 /10
Did not get the car I had booked, Alpha Romeo for a Fiat not similar imho
About QEEQ: 10.0 /10
Excellent
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Eugenio

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Economy | Hyundai Grand i10 or similar
Reviewed: Tue, Aug 29, 2023
“Abbastanza bene”
About GOLDCAR: 9.0 /10
Eccellente
About QEEQ: 10.0 /10
Molto bene

Nuno Baptista

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Mini | Opel Adam or similar
Reviewed: Thu, Jun 8, 2023
“Smooth rental”
About GOLDCAR: 9.0 /10
As expected
About QEEQ: 10.0 /10
You are very good in your job and almost everyone you have the best prices

A.Gill

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Reviewed: Thu, Jan 4, 2024
“Awful, one of the worse cars I've rented”
About GOLDCAR: 4.0 /10
Car was awful not as described, smelt of smoke and heavily stained inside and marked outside. Complained to Goldcar and they blamed QEEQ

G.Whyte

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Economy | Citroen C3 or similar
Reviewed: Thu, Jan 11, 2024
“Very easy service from start to finish”
About GOLDCAR: 10.0 /10
Great service
About QEEQ: 10.0 /10
Use QEEQ a lot, great sevice

D.Quinn

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Economy | MG 3 or similar
Reviewed: Thu, Feb 29, 2024
“Experience great car rubbish”
About GOLDCAR: 9.0 /10
Goldcar was great the MG3 is not it’s horrible but that is the manufacturers fault not goldcar they were great
About QEEQ: 10.0 /10
No

C.Bernard

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Compact | Dacia Duster or similar
Reviewed: Thu, Apr 27, 2023
“Voiture conforme et Check in/out tres rapides”
About GOLDCAR: 10.0 /10
Voiture conformes aux attentes Check in et Check out tres rapides. Tout était parfait
About QEEQ: 10.0 /10
Simple d’utilisation Parfait

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Economy | Audi A1 or similar
Reviewed: Sat, Nov 4, 2023
“Sort of OK (for car rental, which is always shit), but still a bit shit”
About GOLDCAR: 7.0 /10
Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......

O.Aktas

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Reviewed: Sat, Nov 25, 2023
About GOLDCAR: 2.0 /10
The vehicle I rented was audi a3 but they did not give me a vehicle in the same segment, the vehicle they gave me was dacia duster. Teribble

Eric Tai

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Economy | Audi A1 or similar
Reviewed: Mon, Aug 28, 2023
About GOLDCAR: 8.0 /10
Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.
About QEEQ: 10.0 /10
Good

G.Znutas

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Compact | Ford Focus or similar
Reviewed: Mon, Aug 14, 2023
“Good as always for decent price.”
About GOLDCAR: 9.0 /10
I always choose Golden car when it is possible because good price for services. Once you learn their rules they are pretty decent company.
About QEEQ: 10.0 /10
Smooth process and really enjoy "rebook" feature once the price goes down.

M.Kemp

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Economy | Ford Fiesta or similar
Reviewed: Fri, Jan 5, 2024
About GOLDCAR: 7.0 /10
Lancia Ypsilon not as good as Ford Fiesta (per booking expectation)
About QEEQ: 10.0 /10

Mark Mulder

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Small SUV | Audi Q2 or similar
Reviewed: Fri, Jan 19, 2024
“Very cheap, decent car.”
About GOLDCAR: 8.0 /10
The car was fine, it was a VW T-Cross instead of the Audi Q2 I was expecting. It was pretty scuffed up on the exterior, but this was already confirmed by them. The engine was pretty underpowered for the hilly roads in Marbella however. They made an error on calculating my mileage for when I returned the car, which came out to 15 thousand kilometers driven in 5 days! So they sent me an invoice for over 6300 euros in excess kilometers. Obviously I contacted their customer support to dispute this and fix the error but I did not hear back from them for 2 days. I then contacted them by telephone at which points they informed me that the error was already corrected. That was a relief to hear, but then why was I not informed of this correction via email? They will also try to upsell you their insurance package even when you have already purchased full insurance via Qeeq, claiming that only their own insurance is adequate, and if you do not choose it they will pre-charge 1400 euros from your credit card as a security deposit. Pretty ridiculous, but Goldcar is not the only one to do this.
About QEEQ: 10.0 /10

A.Saad

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Reviewed: Fri, Jan 19, 2024
“I rented a car through your location in Turkey Istanbul Sabiha airport and they took a car warranty”
About GOLDCAR: 7.0 /10
I rented a car through your location in Turkey Istanbul Sabiha airport and they took a car warranty of 3000 thousand Turkish Liras from me and when the car was delivered, they informed me that they would refund the deposit amount within 7 days and when checking on My Account I was surprised to get a refund of 357 liras !!! Out of 3000 thousand lira, the amount of 2643 lira was deducted !!!؟؟؟ Please contact the rental company and get the discounted amount back, and thank you very much
About QEEQ: 10.0 /10
I rented a car through your location in Turkey Istanbul Sabiha airport and they took a car warranty of 3000 thousand Turkish Liras from me and when the car was delivered, they informed me that they would refund the deposit amount within 7 days and when checking on My Account I was surprised to get a refund of 357 liras !!! Out of 3000 thousand lira, the amount of 2643 lira was deducted !!!؟؟؟ Please contact the rental company and get the discounted amount back, and thank you very much

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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