AVIS CAR RENTAL REVIEWS

Pick-up and drop-off were super quick! Definitely worth going with a big rental company—no hidden fees, great service, really happy with the whole experience.

Pickup took quite a while. My booking was for 12:00 noon, but there were a lot of people, so it took about 45 minutes just to finish the paperwork. Then I had to wait until 1:00 pm for a staff member to drive us to the pickup lot, and that ride took almost 20 minutes as well. Overall it felt really long.

Service was great.

Super satisfied with the whole experience.

I rented with Avis at a European airport this time and the whole experience was excellent. I booked online in advance, the terms were very clear, and changing or cancelling was really easy. When I arrived at the counter the line was short, staff were professional and patient, carefully checked my documents, and clearly explained the insurance and toll policies. The whole pickup process took just over ten minutes. The car itself was practically brand new, very clean inside with no smell, solid chassis and plenty of power. Storage space was more than enough for multiple people with luggage, and it handled long drives really well. The return location was very convenient and close to the terminal, so no detours. Staff inspected the car quickly, there were no hidden fees, and the final bill was very transparent. The 24/7 roadside assistance also made the trip feel very secure. For future short trips I’ll definitely prioritize Avis again. Just be mindful of parking rules and speeding tickets.

Pickup was super easy — the whole explanation took like a minute, then they handed over the keys and we grabbed our luggage. Just remember to fill up the tank before returning the car, otherwise they’ll charge you $9.99 a gallon.

Excellent experience overall.

Really loved it

Awesome experience! Budget had a crazy long line, probably at least an hour and a half wait. Avis was super quick, and on top of that, it ended up cheaper than Budget for the same price range!

Pick-up and drop-off were pretty smooth, but there was no staff around when I returned the car. About an hour later they charged me 1,611 euros, claiming there were scratches on the body. I’m still dealing with the insurance claim now, luckily I had taken out the extra full coverage.

The front desk staff were really professional and knew exactly what they were doing.

Really good, everything was very clear — it’s a long-established brand I trust.

Overall it went pretty smoothly, but you really need to pay close attention to the pickup time. If you’re going to be late, especially by a lot, it’s best to call ahead and let them know. Otherwise, if you pick up the car the next day, they’ll charge you based on a new daily rate, which can end up being quite a bit higher.

Car was in great condition and the service was excellent.

Picked the car up an hour earlier and they didn’t charge any extra. Really straightforward and efficient service.

Pick-up was super easy, no pushy insurance sales at all, and returning the car was just as straightforward with Avis.

So far it’s been an excellent experience. Just waiting on the bond to be refunded to my credit card.

Very satisfied

Communication was smooth and easy. I mentioned I wanted CarPlay, and they set it up right away.

Really happy they didn’t try to upsell any extra insurance.