EUROPCAR CAR RENTAL REVIEWS

Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.

Helped me access booking confirmation as my email account was locked. Very helpful

Car was not fully fuelled up and additional damage found at pick up.

Europcar at this location (Muscat, Oman) were very efficient and friendly. I was upgraded to a larger vehicle at no cost to me. Very satisfied.

Second time I have used QEEQ.COM. One rental in Canada and the other in Oman. Good service and excellent follow up when I had an issue in Canada. Will always consider usingg QEEQ.

Counter staff 30 minutes late

I have some complaints about the company.They asked to charge me for 37 euro if i drop it off at 06:00pm as had asked so i drop it off the previous day.thanks you.

Was not clear that insurance MUST be purchased regardless of if you have other coverage. They charged $100 a day for insurance when every other place was less than half of that.

車は最新の車両で極めて快適でした

ポイントの付与が不明確。また保険の要否が分かりにくい。ダイヤモンド会員のメリットが分かりにくい

El personal que me atendió, tanto en la recogida como en la devolución, fue muy amable y atento.

C étais pas le modèle proposé que j ai reçu

Merci pour la facilité de la reservation

This car is meet my expectations with a good guided of GPS. Thanks and appreciated!

I like your apps greatly which is very convenient and easy . Keep it up. Thanks!

Great service... Very good customer service.

Keep bringing in the good deals....

They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.

All good as usual :)

Generally good experience with Europcar

Generally very good experience with Qeeq

It was a great experience!

Love Qeeq! Can't find fault with them!

Be great go have Key-Drop in the carpark.

Tops again team

Quick and easy. My car was available on arrival.

Cheapest I could find at the time. Easy booking process.

I was running late to collect the car so I contacted Europcar directly and they said it wasn't a problem due to my pre-paying but when I arrived at the counter there was a problem as the car was no longer available

Ok

Nice new car which met all our requirements

Easy process to book as ussual

no very good

We have not got the car we booked for. I was told that the car we booked is not available due to Christmas holiday. And they offered me to take Suzuki swift instead at the same cost. We explained to them of many luggage problem. They told me to rent another Suzuki swift and pay additional cost. Firstly we wanted to take this offer but another driver forgot to bring original driving license. So we have only one driver. This driving two cars offer is not possible. We checked with other car rental companies but they have no car available as well We were upset and looking for other option such as flying from Auckland to Wellington directly on that day and cancelled all other booking we made such as hotels and touring programs which we booked and paid. After spending more than an hour to find solution at nearby car rental booth there was another customer who heard of our situation, he kindly told us that he was offered Susuki swift option as well which he took it but he returned to change the bigger car after he went to the garage and he found that there were some big cars in parking garage. So we have a hope, we returned to the booth and asked the front officers in begging manner to check the available car, luckily they offered us the Mitsubishi Triton with cab and fiber back covered trunk. This car is suitable to carry three people and all luggages. We took this offer which charged at the same price we original booked. We delayed three hours in car rental situation so we have to skipped some program to catch up the rest. It was shock and upset situation for us which are foreigner tourist. we would like you to find the proper solving problem in future Regards,, Sannpat Rattakham