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+1-8007618913
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+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8905586078
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8905586078
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SPAIN CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers

A.Grant

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Mar 6, 2024
“The car did the job for us … nothing more!”
About GOLDCAR: 7.0 /10
Car was clean on outside but inside upholstery stained and needed a deep clean. The car had numerous marks on bodywork and I was apprehensive signing off on the condition. The car run ok for the week although the tyre pressure monitor activated. Overall I would give the car a 6/10
About QEEQ: 8.0 /10

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Compact | Toyota Corolla or similar
Reviewed: Wed, Jan 3, 2024
“Lessons learnt on cross border experience:”
About Record Go: 7.0 /10
We reached the car rental office much earlier than expected as the custom clearance was much smooth than expected and our flight reached the airport earlier than expected. When we requested if we can collect the car earlier (it was only 1 hr earlier ) with the offer and promise to return an hour earlier than expected time , we were told that we had to pay 15 Euros more which I declined. When I returned to the counter at the agreed pick up time later ; to my surprise the car was not ready as it had to be sent from another terminal . The waiting time was more than an hour and they did not offer any sincere apologies nor express sense of urgency . This resulted me in spending more than 2 hours in total waiting for the car ! :( .
About QEEQ: 8.0 /10
Booking via QeeQ was quite smooth ; though I bought comprehensive insurance too via QEEQ I was told by recordgo that it does not cover full insurance if I had cross border journey ; which was what I needed . At the end , to be on the safe side I bought insurance from RecordGo as I wanted piece of mid when I crossed the border into France . Perhaps I need to be more careful with insurance coverage on cross border journey and full support

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Small SUV | Jeep Renegade or similar
Reviewed: Wed, Feb 28, 2024
“Fantastic value and service”
About Record Go: 8.0 /10
I booked a jeep renegade but was given a citroen car. I was very happy with the car but I would not class it as equivalent to the renegade.
About QEEQ: 10.0 /10

a.simpson

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Economy | Seat Ibiza 2 Doors or similar
Reviewed: Wed, Feb 28, 2024
“As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion”
About OK Mobility: 10.0 /10
The whole experience was simple no dramas
About QEEQ: 10.0 /10
The information I recieved was incorrect,at the airport I was told to wait at E16,E17 infact it was E7 for the shuttle,it also doesn't mention that you have to pay extra to cover any damage to the rental car!

C. Philippe

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Compact | Opel Mokka or similar
Reviewed: Wed, Dec 20, 2023
“Scam: forced to buy an unnecessary insurance at 3 times the price of our booking!”
About Record Go: 5.0 /10
We had a terrible experience and got scammed by Record Go. We first waited an hour and twenty minutes in the line at the counter, on arrival. When it was our turn, they refused our Amex while on the QeeQ reservation the AMEX icon was shown to mention they accepted it (with a cryptic barely visible small print that some insurance was needed) They then made us take an insurance that was 3 times our booking price for a week! The most infuriating was that they accepted debit cards (which we had too) but the staff at the counter, even if they knew we wanted to try any other solution, didn't even mention it, to make sure we paid the high premium! This was a scam. And it's unfortunate because the rest of the service was good.
About QEEQ: 10.0 /10
I love Qeeq.com, and its ease of booking and finding the best car options, including specially 2 features: the car being cancellable until 48h before the pick up, and auto-rebooking when the price drop. The help desk is also really helpful and fast to answer, this is perfect service.

LH

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Large SUV | Alfa Romeo Stelvio Guaranteed model
Reviewed: Tue, Jan 9, 2024
“Don't recommend this Company in Alicante - they're well known for robbing you blind!”
About Record Go: 6.0 /10
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit. We didn't get the car we booked, even though it was supposed to be guaranteed. The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again. Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
About QEEQ: 10.0 /10
Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!

S.Kaduk

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Mini | Fiat 500 or similar
Reviewed: Tue, Jan 23, 2024
“They made me liable for preexisted damage.”
About Record Go: 7.0 /10
They made me pay for pre-existed damage! I have the case opened by qeeq on that matter. Beware of these scammers and always make them document every scratch and dent before you wheel out.
About QEEQ: 10.0 /10

World Traveller

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Economy | MINI COOPER Fun or similar
Reviewed: Tue, Jan 16, 2024
“Smooth car rental experience”
About NIZA: 9.0 /10
Helpful and knowledgeable staff
About QEEQ: 8.0 /10
Good overall experience. Good customer service.

J.Banks

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Mini | Peugeot 108 or similar
Reviewed: Tue, Feb 27, 2024
“Service with a smile”
About OK Mobility: 9.0 /10
The vehicle provided was a hybrid although the hybrid option was not explained so did not use. The car upgrade was very satisfactory
About QEEQ: 10.0 /10
Excellent

Jean-François Desmar

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Small SUV | Renault Captur or similar
Reviewed: Tue, Dec 19, 2023
About OK Mobility: 6.0 /10
They charged us for dammages that were already there. We bloked payment and file a complaint
About QEEQ: 8.0 /10

M. Z.

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Compact | Citroen C-elysee or similar
Reviewed: Thu, Mar 7, 2024
“Trustworthy”
About Keddy by Europcar: 9.0 /10
So smooth. Kudos to Europcar Pamplona for making every process easy.
About QEEQ: 10.0 /10
Trusted

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Mini | Toyota Aygo or similar
Reviewed: Thu, Jan 11, 2024
“Really good experience throughout.”
About Enterprise: 9.0 /10
Really good experience throughout. Easy to pick up and drop off. All explained properly.
About QEEQ: 10.0 /10
Great first experience. Many more to come.

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Mini | Hyundai i10 or similar
Reviewed: Sun, Dec 24, 2023
“Overall good experience, usual issue of finding shuttle bus on arrival. Accurate instructions plz”
About GoByCar: 8.0 /10
Didn’t meet with any agent / rep in the terminal at pick up as instructed, we asked locals for directions to the Gobycar shuttle and luckily they were able to help us and tell us where to go. Shuttle bus parked at bay E3 for information. Please update for other users as to the instructions as there may have been other renters not so proactive and waiting around in terminal for agent. Other than that it was a straight forward process and got an upgrade to vehicle for free. Person on desk was friendly and helpful
About QEEQ: 10.0 /10
All good easy booking process but would have been good to get a comparison with other sites of rental costs

naser_alrashidi@yaho

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Compact | Volkswagen T-cross or similar
Reviewed: Sat, Dec 23, 2023
“excellent”
About AVIS: 10.0 /10
excellent

A.Nehrir

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Economy | Opel Corsa or similar
Reviewed: Sat, Dec 16, 2023
About Firefly: 7.0 /10
Firefly staff are great, decent fleet of cars I'm happy doing business with them!
About QEEQ: 8.0 /10

J.Friars

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Jan 22, 2024
About TOP CAR Canary: 10.0 /10
Didn’t have an automatic transmission car which I had booked.
About QEEQ: 10.0 /10

gutsman

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Dec 18, 2023
“盗難被害に遭って。。。”
About Keddy by Europcar: 10.0 /10
2023年1月にスペイン・タラゴナにて無料駐車場にて鍵をこじ開けられ荷物を全部盗まれる車上荒らしに遭いましたが、EUROPCAR はメールにてフォローしてもらえました。QEEQ カスタマーサービスは電話とメールでタイムリーにフォローしてくれました。
About QEEQ: 10.0 /10
値段が安くカスタマーサービスもよかったです。 日本ではまず乗用車のレンタルでディーゼル車にあたることはありませんが、 海外の場合だと違います。 ディーゼル車に当たった場合、ガソリンと同じようにアドブルーを給水しないといけません。アドブルー費用が利用者持ちというところがあまり腑に落ちません。

V.Kharitonov

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Intermediate | Kia Niro or similar
Reviewed: Fri, Mar 8, 2024
“Got a new electric Renault Megane. Excluding range is a very nice car”
About Europcar: 8.0 /10
Would be nice to see the exact model or at least the range I will receive booking an electric car.
About QEEQ: 10.0 /10

Mark Mulder

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Small SUV | Audi Q2 or similar
Reviewed: Fri, Jan 19, 2024
“Very cheap, decent car.”
About GOLDCAR: 8.0 /10
The car was fine, it was a VW T-Cross instead of the Audi Q2 I was expecting. It was pretty scuffed up on the exterior, but this was already confirmed by them. The engine was pretty underpowered for the hilly roads in Marbella however. They made an error on calculating my mileage for when I returned the car, which came out to 15 thousand kilometers driven in 5 days! So they sent me an invoice for over 6300 euros in excess kilometers. Obviously I contacted their customer support to dispute this and fix the error but I did not hear back from them for 2 days. I then contacted them by telephone at which points they informed me that the error was already corrected. That was a relief to hear, but then why was I not informed of this correction via email? They will also try to upsell you their insurance package even when you have already purchased full insurance via Qeeq, claiming that only their own insurance is adequate, and if you do not choose it they will pre-charge 1400 euros from your credit card as a security deposit. Pretty ridiculous, but Goldcar is not the only one to do this.
About QEEQ: 10.0 /10

D.B.

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Large SUV | Alfa Romeo Stelvio or similar
Reviewed: Fri, Dec 29, 2023
“Great Service, Great Car.”
About DRIVALIA: 10.0 /10
Great Service, Great Car.
About QEEQ: 10.0 /10
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