QEEQ CAR RENTAL REVIEWS

The car I booked was unavailable, so I was forced to upgrade, and it's been a week and I still haven't received the invoice.

Very satisfied

The service was excellent.

The pick-up and drop-off process was very quick, and the store was easy to find.

The pick-up and return process was very quick, and the store was easy to find.

Very satisfied.

Satisfied

Excellent, got an upgraded car.

I did some research on Italian car rental companies via Xiaohongshu and noticed various strategies they employ. It's recommended to purchase full insurance through the platform, as it's more cost-effective compared to buying it directly from the rental company. When returning the car, make sure the interior is kept clean to avoid risks. The shuttle driver from the rental company was nice and helped with luggage. The service was relatively fast, although the car provided was not the model I originally booked, but it was sufficient for use.

Very satisfied.

Overall it's acceptable. There's a border crossing fee, and they provided a compact SUV.

Returning the car at Stansted Airport was problematic due to the use of flashlights for damage inspection. They charged me £100 for an allegedly invisible damage that likely existed when I picked up the car. This kind of hidden damage could potentially deceive many people. Be extra cautious during car pick-up.

The staff was very nice and enjoyable to chat with.

When we arrived at the airport counter, we queued for almost an hour. The Indian staff there said the car we reserved needed to be transferred, and we were told to handle the process at the parking lot counter. Why did we waste an hour standing at the airport counter?! At the parking lot counter, the service was terrible. One staff member was chatting with another customer, and the overweight woman helping us was coughing continuously without wearing a mask or covering her mouth. Her attitude was also rude. Overall, the service was extremely disappointing.

I advise everyone not to choose this company; if you rent at a cheaper price, they'll claim there are no cars available.

Pretty good.

Acceptable

It's acceptable.

Excellent

Satisfied