Had a really great experience renting from Avis at Christchurch Airport. The staff were professional, friendly, and super efficient with the paperwork, and there was no hard selling of extras. The car was clean, tidy, and in excellent condition. Both the pick-up and drop-off locations at the airport were easy to find, and the whole process was clear and smooth from start to finish. For anyone planning a road trip around the South Island, this is a very hassle-free option. I’ll definitely choose Avis again next time.
This was my second time renting from this company because my first experience was great, so I came back. I originally booked a Yaris, but when I picked up the car they gave me a Nissan JUKE instead. You could call it a small upgrade, but honestly it didn’t feel like a great deal. The fuel consumption was around 6.5L/100km, which is not terrible and probably better than many cars, but compared with the MG3 I rented from them last time—under 4L/100km—it’s a big difference. If you rent from them, I’d recommend asking for a hybrid in the same class when you pick up the car; the fuel economy will really surprise you. Another big plus is their fuel policy: if you return the car with less fuel, they only charge £1 per litre—yes, just £1, with no extra fees. Really good value for money.
The staff were really friendly and never tried to push any extra insurance. When my card didn’t go through for the deposit, they were very patient and helped sort it out using another method.
Tianyi Car Rental in New Zealand was excellent. The car matched the booking exactly and had only a bit over 20,000 km on it, so it felt pretty new. It came with a large built-in navigation screen, and my iPhone connected via Bluetooth in seconds, super convenient. The RAV4 isn’t huge, but the trunk is massive – we fit four large 26-inch suitcases plus plenty of other stuff with no problem, and it seats four adults comfortably. We also bought full insurance and roadside assistance at the counter, so the whole pickup process took barely five minutes. I’ll definitely choose Tianyi again next time!
The counter is right inside the airport, with three staff working at the same time, so there’s basically no waiting. The pickup and return process is very clear and straightforward.
It was okay overall. Since I’d already bought insurance back home and didn’t take theirs, they went over the car super carefully and the inspection dragged on for about half an hour.
Everything was great. I didn’t buy full coverage on QEEQ and just added it at the counter. I booked a 2WD on QEEQ but they upgraded me to a 4WD wagon, which was perfect for the whole trip. The diesel version was really fuel-efficient and felt very stable. Pick-up and drop-off were both quick, the staff were friendly, and all the charges were very transparent.
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