QEEQ CAR RENTAL REVIEWS

The first car was fine but we had to change it twice due to problems with the car.

The booking procedure was good and easy. The booking resume at the end was a bit confusing. The long term booking rates are amazing.

Pésimo servicio, inicialmente nunca llegaron por nosotros en el servicio de bus ya que están fuera del aeropuerto, tuve que pagar transporte hacía Europcar, cuando llegué me exigieron que debía dejar un depósito de $1500 dólares (en el contrato hablaba de $350), luego me entregaron un vehículo con problemas en la defensa la cual colocó en todo momento en riesgo nuestras vidas durante todo el viaje, además no informaron al momento de ellos entregarlo para lo cual cuando se estaba devolviendo el vehículo trataron de echarme la culpa del daño del mismo y que debía pagar sin importar si llevaba la evidencia (es una vieja técnica para presionar al cliente para que pague porque si no pierde el vuelo), no se dejen estafar, siempre graben sin pena, detalladamente todo el vehículo tanto por fuera como por dentro, verifiquen que todo funcione correctamente y en caso de una injusticia no duden en llamar a la policía, si tienen la evidencia no tienen por que temer pero no nos podemos dejar que nos timen y esperen siempre a que les devuelvan cada peso del depósito antes de irse.

Un poco lento en sus respuestas, deberían contar con servicios como atención por WhatsApp y en otros idiomas diferentes al inglés.

The car had some damage already that was not obvious at 1 am when I was exhausted from travel. It was added to my cost after returning the vehicle. I have a feeling this is a strategy to make extra money on poor tourists Overall the van performed as well as expected

Update your rental vehicles. Don’t give out worn out damaged vehicles

Great experience,good customer service.

I'm was completely satisfied with thr booking. No issues at pickup and drop off.

Terrible I will never recommend this company. You contract something and in the last minute change the things and you have to pay for services that you don’t need

The reservation was good, it’s part of hertz but was still easy to find.

Good customer service so far

Good service and advice by the staff. The car pick up took some time around 10 minutes, maybe the car was at anohter place, but it was alright. The car was in good condition and clean. Overall satisfied.

The price was good and competitive. Easy to book and rather smooth to do the transactions. Will definitely use again.

The "surprise car" was a Dodge Caravan. Too big for us as we were only two people. However, it appears that the big car was very useful for us during the trip. The car was not totally clean, lot of dust, mud, and sand inside and outside the car.

Clean and well maintained car, pick-up and drop off process was smooth.

Easy to book, price protector didn’t kick in as the rental was at a very very good rate.

The car was smelly and quite dirty. Ofcourse a pickup will have some dust but the middle console where the cup holders were looked untidy and we even had ants living in the car.

Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.

No se fijan en la categoria del coche solicitado... el primer dia me entregaron un coche de una categoría menor de lo que he pagado... puse una queja y tuve que volver para cambiarme el coche el dia siguiente, pérdida de tiempo y dinero... y a la hora de devolver el coche me cobraron por la limpieza ya que el coche estaba limpio solamente tenia algo de polvo normal las alfombrillas de la pisada de zapatos.. nunca he visto una cosa asi...

Con Qeeq solo por favor indicar que esta conpañia de coches no tiene oficina en el aeropuerto... hemos perdido tiempo buscándola...

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I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking I had to give $2000 deposit which I was not informed before

N/a

Great

The staff didn't give us the GPS we ordered. I thought it was built into the car. We were away from airport by the time we figured out we didn't have the hand held device. Good thing our phone had navigation. I called and asked for a credit. When I returned the car, I made sure I got my credit.

I don't know about price drop protector.

The car was in a rather poor cosmetic state. Mechanically, it was in good order,

The process is somewhat strange. Prices are fair, but feel that the app could be better arranged.

Friendly fast staff. Loved fact didn’t upsell

Wonderful value and flexibility

The car was is horrible condition with interior coverings peeling away. Will never use this company. Bad cars and bad classification of cars in model categories.

The car was larger than expected. The car had a minor fault for 2-3 minutes in the automatic transmission, before it corrected itself - a little bit worrying. We reported it to Europcar and they will investigate.

It was ok