CAR RENTAL REVIEWS ON YESAWAY AT PHUKET AIRPORT, HKT

We got to Phuket 7:40pm and the counter was closed. Had to call to meet the agent who was at the carpark. Fast and quick getting the car. BUT be very careful to inspect the vehicle for damages and point out every dents as on return they will try find something wrong to charge you. I had taken a video and luckily the previous client left their Invoice in the car and managed to prove the damage was already there before us. Vehicle well cleaned and in good condition.

Quick hassle-free booking. Good rates.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

They didn't have the car that I was 'guaranteed' to get available.

Staff was really nice and fast.

It was pretty easy for everything.

Yesaway counter is strategically located as soon as you get outside the staff is super courteous and explains every thing in detail which is needed

Booking was super easy and everything is well explained. I would recommend users to go for the all inclusive super offer with all insurance provided by Easy rent cars as with the basic one you have to buy insurance from the car company which may turn out to be expensive

The staff was very helpful and even helped to check the car for scratches and dents. Very proactive, very friendly.

Easy enough

A bit troublesome after booking wben we were required by vendor to send photo of credit card. Worried if it was a scam

Very easy and hassle free process of getting the car from the team. Minimal documentation work as well and quick handover of the car at the Phuket airport. Everything good about the car as well. They gave me a Toyota Vios as promised. Also the return of the car was easy. Very good car rental for your next trip!!

Very good and easy app to use.

Yesaway's staff so nice. Thank you for take care my family.

Good staff, very professional. They supplied you with umbrella, car charger etc.

Very easy to book.

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

Always a good deal.

Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.

Counter staff were very helpful.

Need to do tire and wheel check up. Tire are so bad. A car is not balance and can be slip when driving in the rain

We were cery pleased. The airport return was not easy.

Rental company that you can rely on based on my last experience. If you want to have worry free self drive trip, it is highly recommended to include AXA full insurance cover.

Car was excellent...and there was no hassle while picking up of car and dropping off. however the security deposit of 10000THB has not yet been refunded by yesaway. They said within 30 days of drop off money will be refunded and we did the same on 9th october. Its 11th November now and there is no sign of refund.

Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.

Staff was very helpful.

Good service.