NEWARK CAR RENTAL REVIEWS

El coche superó mis expectativas todo limpio cómodo y muy amable el servicio

Everything with Budget was great, easy, thoughtful, and clear

The car had a scrape on it .. I was exhausted from traveling .. they should have sent me a mail Of the video so I would have known no one hit me in a parking lot

It was simple n easy I recommend. The company

Great car and very helpful staff. First time you go there not obvious where it is and how to leave US22 but once you know its okay, if not easy to find.

Car better than booked. Staff excellent and fun.

First class

the car was not thoroughly cleaned and as soon as i left maintenance minder lighted and i dont have time to comeback to request replacement so i just reset it for it’s annoying as it keeps beeping. for sure rental co. knows this or they should know this as it will remind or you’ll see the percentage of how much the oil life is? most new car now are remotely or can check maintenance thru internet. good thing im not using it for long driving just to bring me to work and home.

as usual i have been getting good deals thru easy rental and been using it for awhile. no issues yet keep it up

The car was great .

Everything was perfect

Not Thrifty's fault but airport construction and a lot of airport traffic made returning the car a pain.

I was given a car less of what i rented for but they considered this is same category... asked me to pay more to get the one i chose.. i reported this to easyrentcare.... no answer.... price for similar car i got was too much and they did not care to credit me any or to lusten to my complaint.. was not good experience at all... next counter budget were so cooperate and i rented next day from budget what i want with lower price... if you go to thst airpirt do not rent from dollar.

pick-up counter staff not informative. service not applied for (road safety net) was added to the bill without notice. CHECK the rental agreement!!!

easy, fast, and competent service and booking procedure. You have my full confidence.

Me pidieron un dinero adicional de seguros y peajes y aún no me lo han devuelto y no se si me los devolveran.

Facil de rentar y economico

Overall it was really good. It just looked very chaotic at Newark while it even wasn't that busy.

I was to pick the car up around 10am. After getting off my flight and waiting in line at dollar rental they did not have my suv ready although it was 45 min. past they time it should have been was told it would be at least another 20 -30 min. I ended up with a Camry which is smaller and they would not adjust the price.

IF someone had come out to the car to show where lights etc were at collection it would be better as were after flying from Ireland and not familiar with American cars

The chap who dealt with us at drop off point on our return was really helpful and lovely

You did more people at the service counter for quicker pick up

Very good

The drop off location was tricky to find. The GPS takes you to Hertz in the lower level. When we used the ramp the representative confronted us because we came the wrong way --silly me! Then later she decided to take the car to the drop off herself. Then at the counter, I spend a while because the representative at the floor was supposed to close the contract and didn't. No much of a trouble only a little bit too long.

All was smooth!

Poor staff knowledgeable and their system doesn’t tell what car available with them.They have to check manually by calling intercom.

Tellement belle !! Cette voiture correspondait parfaitement à nos attentes. Propre, un magnifique bruit de V8 en décapotable dans New York. ;-) Plaisir de voir les grattes ciel de la voiture en conduisant. La compagnie Hertz a été impeccable, rapide et efficace.!! Je recommande.

Nous a permis de trouver une magnifique voiture en promo chez Hertz. Correspondait parfaitement à nos attentes. je recommande vivement.

They didn’t come with me to inspect the car. This made the process quicker but I was worried they would think that I had scratched the car in places it already was. Also, the fast pass for toll lanes didn’t work. They should have provided much more clear instructions on how to use this.

During the pick up we discovered that the car originally chosen had no GPS. We were offered an appropriate upgrade at a reasonable price. The "new" car made driving around New York, Connecticut, Massachusets and The Bershires a real treat.

Everything with this online booking went smoothly.