APEX CAR RENTAL REVIEWS

Excellent service! Needed vehicle for an additional day and was able to do it quickly over the phone.

I have booked 2 additional reservations with Apex because of the service/value.

Car excellent, no issues, APEX excellent throughout

Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.

Very easy pickup, regular shuttle buses.

Brilliant, we have since booked again for hire in Sydney which was flawless as well.

Apex Car Rentals is fantastic! Ryan and Adam were incredibly helpful and made my rental experience a breeze. Highly recommend.

Older car but price was right

All good.

All good .

Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.

Fast pickup and smooth registration when collecting. Drop off was hassle free as well. Appreciate the complimentary transport back to the airport.

Competitive and reasonable rental price.

Time for picking up was a bit long as we have to wait for staff to be available. But it’s was all good. Just a down side that Apaec in Perth airport closed at 3pm. So we have to pay an extra $40 for drop off after 3pm

I thought I was booking my car with an Australia agent as everything was quoted in Australian dollar and I used my Australian credit card to pay. When I get my credit card statement I was shock to see my bank charged me an international transaction fee of $36 because QEEQ is based oversea. I am very unhappy. Will not book with QEEQ again.

Superb service, staff, information and great little car.

Trouble getting hold of someone to sort out a fairly major issue

Professional And helpful at both ends. Only issue was sign posting at drop off as too easy to turn into wrong entrance and have to try and then round when you're in the way!

I didn't have to provide half of the information on your checklist. Not an issue for me but makes you wonder if it is up to date. There was a year in the material in the foot well by the brake. Not on the photo list given which seemed odd. I took my own photo but wasn't asked about it. But then on dropping off the car their appeared to be little interest from staff. In fact I could have just dropped key in a box. Again not really an issue for me as there were no issues.

See comment regarding checklist of items. On neither booking in New Zealand was I asked for the international drivers license if bought especially. Or my passport, just drivers license and credit card.

The staffs are good

I did not ddeal with anyone directly

Very efficient

All good Pickup bus at Brisbane was late 30 min wait Also car had some damage which I had to take pictures off and upload Otherwise all good

Nagreat

The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)

It was very good, thanks

Good car, fuel efficient and comfortable.

Friendly staff at pick up. Easy to use GPS. Nice experience.

The car didn't have a full fuel tank - 7/8 instead. I filled the car back up to beyond 7/8 but was still charged $27 for fuel and $20 for service charge. It was the second time the car I'd booked wasn't avaiable and I felt I was given a lesser/older car which was dissapointing.