APEX CAR RENTAL REVIEWS

The inside of the car was dirty and there were spider webs on the side mirror.

Keep doing the fantastic job

car was great more then expectations, hybrid ,fuel economy great. Staff friendly and helpful. efficient .

No problems at check in all was covered as instructed in e mail from QEEQ

Brilliant value

Convenient

The Kia Cerato had done 20,000 Km and was in great condition. It was spacious and economical. The staff explained the terms clearly, on pick-up. Apex handled a cracked windscreen very well.

I am very happy with the rate I got through QEEQ. The AXA zero excess insurance policy is unbeatable.

The car we received was a lot larger than we booked, although this wasn’t a problem. Service was friendly and efficient.

All worked well

Got a free upgrade to a bigger car (small SUV)

thanks

thanks

Experience was smooth and stress free

The entire experience of collection & return was easy and uncomplicated.

With some changes for length of hire the process was very user friendly

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

I think it was not much different from other booking sites. Don't know what the price protector is.

Absolutely amazing staff. Incredibly friendly and helpful. Couldn't fault my experience with them at all!!!

Booking was too simple.

Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.

During the booking process it wasn't made clear that insurance was provided by QEEQ, not the rental car company.

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

I rented the cars with this app 3 three already and it's very amazing and easy to book

Really helpful staff, car was in excellent condition. Whole process was very smooth, would use again.

Lovely Manager and just across the road from the airport. Definitely will book again

Staff were excellent to deal with, most efficient and helpful. Lovely car

All good - worked well !

Everything went absolutely great.

Easy booking

Excellent customer service!

Best prices and service!

Staff were lovely. Shall use again car was nice to drive.

Very smooth process & helpful staff

All worked very well