Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused.
We aren't happy with the service provider.
I request for a refund for the remaining 3 days.
Basic car very inexpensive and it performed well over the 15 days and 2k km covered.
Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.
Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.
The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.
About Qeeq:10.0/10
We emailed a few times & always got a quick reply. Helped with our questions
Everything was great! Pick up at airport was really quick. Numbers and info provided in case of problems, everything spelled out clearly, return address clearly given. Return staff was great. Forgot sunglasses in car, Ken at Melbourne airport location offered to meet us at airport to get them. Had a small Kia that did have a funny rattle in engine and not much hill power, but no problems. Would rent again for sure!
The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.
Pick up at Queenstown Airport was smooth. Slightly further away from the airport but not too difficult to find. Return at Christchurch Airport was very fast as the lady did a quick check and everything was ok. They also offer complimentary drop-off to the airport
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
V.Khuu
-
-
-
-
View more >K.Agrawal
-
-
-
-
View more >Allen
-
-
-
-
View more >D.Hitchen
-
-
-
-
View more >M.AB DULLAH
-
-
-
-
View more >A.Watters
-
-
-
-
View more >S.Bookham
-
-
-
-
View more >Canadian Travelers
-
-
-
-
View more >A.Harper
-
-
-
-
View more >T.Koh
-
-
-
-
View more >Hot Destinations For Apex
Check out this.