Absolutely loved the vehicle that was selected for us. Choosing the mystery vehicle was perfect for us so we didn’t have to get a second rental. We had lots of space for all our luggage and were all very comfortable during our travels. Just wasn’t happy with a charge per day for each additional driver, was about 30% of our daily rental cost extra to do so.
Got an upgrade on my car because I'm a Gold Plus member which is good.
The service was easy and great.
But they've charged one extra day of me and I needed to call they to undo that, so this made the experience not to be 100%
The guys are courteous, quick and easy to communicate with. Very fast pick up and drop offs. Helpful with me having 2 kids (one of which is a baby) a stroller, and a luggage.
“Excellente expérience avec AVIS au Complexe Desjardins, à Montréal.”
About AVIS:10.0/10
La prise en charge au Complexe Desjardins, à Montréal, est toujours agréable. Service attentionné. J'ai obtenu un surclassement de véhicule et on m'a permis de le remettre à l'aéroport, ce qui m'était très commode.
About QEEQ:9.0/10
Je dirais que le processus était clair.
Le "Price Drop Protector" n'a pas fonctionné, mais on m'a envoyé un avis pour me le confirmer.
Je trouve que QUEQ envoie trop de messages par courriel et qu'il y a trop d'offres complexes supplémentaires.
But it was great and I was totally happy with the mystery car. The desk told me the mystery carton end up being whatever they have but it save me 30% so it was definitely worth it. I was going to be renting it for a long period of time I made a bit more picky, but this is just for one day work trip.
“Very happy with QEEQ. Interface with Alamo could be better.”
About Alamo:8.0/10
Very happy with the vehicle. Staff were helpful and accommodating. However, we did have a few issues:
1. We were kept waiting a long time for our vehicle, even whilst other customers who came to pick up their vehicle after us were given theirs.
2. Despite insisting on a 4x4 and having been assured, both pre and post rental, that we would be supplied a 4x4, we were almost not given one. Had I not insisted at the time of pickup, our vehicle would have been given to another customer. (It was the last vehicle but one and I heard customer services offer it to another customer before I pointed out to them that I had insisted on a 4x4 and that had been agreed).
3. The QEEQ deal included a free tank of fuel. This caused issues both at pick up and drop off. When I raised it with them, staff at pickup did not appear to be aware of this and did not know how to mark it on the reservation . Staff at drop off therefore initially tried to charge me a tank of fuel, which caused a delay on drop off.
“Amazing bang for the buck with top notch customer experience.”
About Routes:10.0/10
My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.
About QEEQ:10.0/10
I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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