CANADA CAR RENTAL REVIEWS

Good

Great discounts

They take a lot of time in handing over vehicle after all the process is completed

Great website

took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...

Great price, nice vehicle.

Easy to use, good customer service.

Excellent customer service,and car

Order Dodge but finally come from Toyota. Without auto door make open and close door not easy for the side and back doors. The cleanliness inside vehicle is not very good.

Car not clean. Had to return. Even second car had not been cleaned well

Very rude staff not understanding how it feels after you land from a 15 hours flight, insisting to charge a full day cause i had arrived an hour early than my pick up time !

Hertz were very poor at pickup. Delivered a different car then was on the booking. Kept trying to sell me additional insurance, upgrade to car and winter tyres (not necessary for the highway driving we were doing in Calgary). The car did not have a full tank of petrol. We discovered a crack in the windshield within 2km of leaving the airport and Hertz tried to say it was our fault. We returned to the rental location and received the car we originally booked which was not offered when we first arrived. On the contrary, the dropoff process was very quick and smooth and the staff was friendly

It took them 35 minutes to pick me up from the airport and 45 minutes to process me and handed me a dirty car... Stuff from previous renter was still in the car. The windshield was extremely dirty.

Staff will ask you to buy insurance at the counter.

Excellent customer service.

The green motion representative was good and polite. I had very good experience at the counter and the pickup and drop has been smooth always.

good website for affordable car rentals.

It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology

Not enough staff with over booking that makes the pickup process very slow.

On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.

I was pleasantly surprised with the great price> I will definitely book again if I go back to Montreal but with trepidation on what I may find...

Got a free upgrade which was nice. Easy to pick up and drop off

Awesome prices and easy to use website

I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.

Although when I booked it says unlimited kms, on the counter they told me 600 kms, when I showed the copy of my booking, they offered me 750 kms!!, I accepted because i knew it I won’t spend more than 750 kms. but that was extrange!

On pick up staff member recommended upgrading to a 4x4 which I'm glad I did. He then took us to the vehicle to make it easier for us

Staff just handed the keys to me after signing the documents. No one escorted to the vehicle to inspect vehicle with me. Vehicles interior was not fully clean some garbage was left in between the seats and the car just should have been cleaned proper before next driver. Upon return of the car handed keys back to counter staff and was questioned about the end mileage of the car, wasn’t aware that was required from the driver.

Easy to find the counter at the YVR Airport. Pickup car easy and car conditions are good. Return car also easy and fast.

Easy to choose car and booking.