MELBOURNE CAR RENTAL REVIEWS

Car was dirty and the guys objected initially to my request for the car to be sanitised

Very good service and the car was great!

Easy booking process and reliable

They could not find my booking using your codes. Apparently you used your own and not theirs in your docco to me.

I booked a Toyota, but got a very underpowered Hyundai instead. Also I thought I had booked Melbourne Airport drop off, but they don’t have a drop off point there.

Free upgrade - thank you Thrifty

Cheapest third party option :)

The vehicle I received was an old Volvo v60 which would best be described as well used. The leather on the seats was cracked and the exterior was not even clean. Also in the pick up office EVERY sign was written in Mandarin.

It was very expensive

Brilliant value

Convenient

No comment

Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.

Worked as well as it should, very pleased

Everything was excellent

Price was very good

There was an issue with pick up as the confirmation number sent to me by QEEQ related to Thrifty in the city for pickup and not the airport even though the pickup address was down at the airport. The young gentleman from thrifty was wonderful, he mentioned this had been a problem before amd was able to organise another car for me.

There was a problem with the confirmation number, my itinerary from QEEQ had the city as a pick up even through I booked to pick up from the airport, I had to send emails to QEEQ to find out what the problem was as I had discovered this when I spoke with Thrifty prior to getting on my flight and it was then that they said the confirmation number means pick up at the city, obviously Simone has entered the wrong code on the confirmation number.

I appreciate the service from Rick at Adavance. Thank you!

Thank you, it was so easy!

Car was well maintained and clean Easy city pickup location

Staff were helpful and efficient.

Easy to follow

They are really helpful.

Car price and customer services are really good.

Very helpful staff. Off site location with free shuttle. Make sure to call the shuttle. Cheap rates because off site rentals companies are not charged the Airport tax. Possibly limited range of vehicles. We booked the smallest car possible and ended up being upgraded to a Dodge SUV free of charge. No up-selling at the counter. Just great service. Very happy with AUCAR

good cars !!!

good website and amazing services

good

Very helpful.

Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.

Easy to book, good pricing but not easy to distinguish between pick up at airport and shuttle pickup