MELBOURNE CAR RENTAL REVIEWS

Excellent customer service attitude

Very good

Very satisfied

Overall quite satisfied. Originally the car was a bit small, so we changed it and added 367 dollars.

Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.

Make sure to confirm the insurance, they often don't recognize third-party purchases.

Excellent

Satisfied

Very satisfied

Good

It was okay.

The car is very new and excellent.

Good

If you miss the pickup time, the store won't contact you. My flight was delayed and the store closed for the day at 5 PM without reaching out for a late pickup option. This left me stranded at the airport and I had to take a taxi and return the next day. Even the next day, they didn't contact me to confirm any details. The car I received was not very clean inside, and some interior parts were damaged, so I had to take photos to avoid future charges. The most disappointing part was that I forgot two down jackets in the car, and after returning the car, the cleaning staff took them and didn't admit it. They were a boss and a dotti down jacket. This company is cheaper compared to others, but since it's not located at the airport, it's inconvenient for pickup and drop-off. Nowadays, there are all kinds of people in Australia, and their behavior varies greatly.

Not bad

Very satisfied; will rent again next time if there's a chance.

The car and the pick up and drop off experience at APEX was perfect. Fast, friendly and no problems.

Very good website that works great. Everything very clear and logical. Will rent cars via QEEQ again. Price always beats the competition from my experience.

Very satisfied! It was practically a new car with that new car smell, and it was very clean.

Very satisfied, the information provided was accurate and complete.

Very satisfied