Upgraded to a larger SUV. Which we were happy about but other drivers may not have been comfortable with it.
But we were experienced with that size and appreciated the upgrade
About QEEQ:8.0/10
We need to get more familiar with the insurance and protection terms.
“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”
About ACE Rental Cars:6.0/10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ:8.0/10
Price drop DID work. And that was a valuable benefit
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
About QEEQ:10.0/10
I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future.
The website should be more specific and clear when offering this opition to the client!
Car’s capacity and cleanliness exceeded our expectation. Now we want to buy same car as we rented lol
About QEEQ:10.0/10
Fastest and very helpful responses.
The most impressive service was rebooking according to prices changing.
we would love to recommend qeeq to my friends
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
“Car size was good except for the shaky steering wheel and worn out tire, posing safety concern.”
About Auz Rental Cars:8.0/10
The steering wheels was shaking when drive 80km or above. More important is safety concern when drive 90km on highway, the vehicle sway left and right which constantly require very focus attention to correct back to lane and holding steering wheel firm.
At first, I thought it could be strong wind but when met up my brother in law on the 3rd day, who is car mechanic in Melbourne, told us the tire is worn out and cannot drive fast, as it is dangerous. Thus, throughout the trip was negative experience driving at slow speed which wasted alot of time at long distant travel.
Suggest your mechanic check the wheel condition and shakyness of the steering wheel as poise safety concern.
Smooth pick up by shuttle bus from Melbourne airport to their collection point. From there no hassles at all. Car in excellent condition. Would use them again.
“Better spend your money else way if you have a choice.”
About Aucar:6.0/10
Car was very dirty.
Milleage are very high around 160K
It quite stressful to drive, No comfort at all. The steering you need to hold tight all the time otherwise it will bring you to hell.
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