ITALY CAR RENTAL REVIEWS

Very helpful staff dropping off the car and picking it up. Only issue I had was that they told us that we weren't fully insured when picking up the car, which I was as I paid the extra fee from the qeeq premium option. In reality they charge a very high extra fee to deal with them directly if anything had to happen and to avoid the 1000 euro deposit on the card. Was a bit disappointed that I got tricked into as they made it seem like I wasn't covered enough but everything else was great.

Very helpful and quick customer service.

Very good service.

Pick up instructions were poor. The location of the pick up desks could be made clearer as there are several lifts in the arrivals floor and not all take you to the car hire location, some take you straight into the car park underneath the terminal building which wasted a lot of our time. Nowhere in pick up information did it mention which car hire company I needed to look for. Sicily by Car was only mentioned in the drop off instructions. Once I got to the Sicily by Car pick up desk the process was very easy. The problem was with the written instructions in the email from Qeeq.

Car ended up being a different model than what was advertised, but of a similar type.

booking was easy!

It was easy and great

Easy to use

Their actual name is AUTOVIA which is super confusing to understand you came to the correct place, no signs at the airport at all, hard to understand the schedule and where to take the parkingo shuttle.

Nos dieron un Audi Q2 automático. No tenían el auto que habíamos reservado

Funcionó muy bien

The service from booking to the end was smooth and easy

All perfect! Very happy

Fue rápido. Quién me atendió con cínicos QEEQ. Buscó un rato para comprender qué era.

Es asequible, económico. Siento el respaldo de un tercero con su empresa.

The guy at the counter was fantastic! Impeccable Customer Service, polite and knowledgeable

QEEQ is always smooth

Car was not full of fuel despite us being told the policy car is full return full on your return. Skeleton staff due to low season so had to wait a while to be served

Competitive price and reasonable car

Car return at Milan should have a more prominent sign, went round and round to find the drop off location.. in the end found out the drop off point is located inside a multi storey carpark.. took about almost an hour to look around for it.

Very nice stuff, give me better car without any extra cost.

The staff was very kind and waited for me from the flight delay.

Very easy, cheap, and fuss-free service. The car was in good condition. We'd got a hybrid car which helped save a lot on gas.

SBC counter was busy. The qr code queue system did not work well

No price drop

The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.

Booking was easy and cost competative, price drop seemed to have worked saving us a little

予約はVWゴルフの予定がSEATのSUVに変わっていましたが とても運転しやすく 燃費も良く 満足しています

値下げの情報が迅速に入り予約切り替えも 自動的にしてもらえ感謝しています。

Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us. Otherwise everything went really smoothly. I would recommend this company and won't hesitate use them again in the future.

A very slow biking process, everything else was just fine.

The car was fine - a Fiat Panda. I'm 6' 2" and I was surprised by how comfortable I was. The check-in and check-out process at the Rome airport was smooth - Viola, who helped us at both ends, was awesome.

Could not have been easier.