From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4926405078
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4926405078
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ACE RENTAL CARS CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car Rental Company

N.H.

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Small SUV | Mitsubishi ASX or similar
Reviewed: Wed, Jan 3, 2024
“Super impressed!”
About ACE Rental Cars: 10.0 /10
This car was much nicer than we expected. Fantastic!
About QEEQ: 10.0 /10
QEEQ was great.

Bruce

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Jan 10, 2024
About ACE Rental Cars: 9.0 /10
Great service and great car - no issues at all. At drop off location, they even used their shuttle bus to drop me somewhere other than the airport (not a big detour though) - nice touch.
About QEEQ: 8.0 /10

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Feb 28, 2024
“Not ever again”
About ACE Rental Cars: 7.0 /10
Drove away with 2x clear cellotape on the windshield but could take it off after an hour

A.Staffa

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Small SUV | Mitsubishi ASX or similar
Reviewed: Tue, Nov 28, 2023
“Easy and stress-free vacation car rental”
About ACE Rental Cars: 10.0 /10
The car exceeded expectations. I had a late flight arrival so I was able to organize with a worker to have the keys left with the Hertz rental station and this worked out perfectly.
About QEEQ: 10.0 /10
Booking platform seemed good. I got a good rate when I booked and nothing better came up which was fine.

C.Pomeroy

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Economy | Mystery car or similar
Reviewed: Tue, Jan 9, 2024
“Ace rental very good and helfull, great car”
About ACE Rental Cars: 10.0 /10
Car was great, staff was helpful,
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Economy | Mystery car or similar
Reviewed: Tue, Jan 2, 2024
“Good value rental over the Christmas holidays”
About ACE Rental Cars: 8.0 /10
Mid-sized sedan car was provided as the ‘mystery car’ on arrival. No issues with the car during the 2 week hire period. Easy process at pick up and drop off. Helpful staff and only 5-10 minutes shuttle away from the terminal.
About QEEQ: 8.0 /10
Easy to navigate and see available options. Best price by some margin. Would use again.

J.Fakan

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Compact | Hyundai i30 or similar
Reviewed: Tue, Jan 16, 2024
About ACE Rental Cars: 8.0 /10
The car handled really well but only after the lane control was turned off. It would be good if customers were advised about the lane control system and how to turn it off as it was terrible to drive through the winding hill roads with it on. The car interior was dirty and should have been cleaned before hiring it out.
About QEEQ: 10.0 /10

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Compact | Hyundai i30 or similar
Reviewed: Thu, Jan 4, 2024
About ACE Rental Cars: 10.0 /10
Great car.We got a Hertz car as Ace had closed for the day by the time we got there.

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Small SUV | Mazda CX-5 or similar
Reviewed: Thu, Feb 29, 2024
“Positive experience without any worries for further up-sell”
About ACE Rental Cars: 10.0 /10
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
About QEEQ: 10.0 /10
It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

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Economy | Super Saver or similar
Reviewed: Thu, Dec 7, 2023
About ACE Rental Cars: 7.0 /10
Signage not very good hard to find
About QEEQ: 8.0 /10

T.Macknight

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Small SUV | Mitsubishi ASX or similar
Reviewed: Sun, Nov 19, 2023
“Roll down the window and let the wind blow back your hair”
About ACE Rental Cars: 10.0 /10
Great car for the money. I loved having a vehicle in case I want to change my itinerary on a whim, which I did twice. All the latest gadgets are there and Apple Car Play. Thank you!!
About QEEQ: 10.0 /10
Seemed smooth
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S.CHUAH

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Small SUV | Mitsubishi ASX or similar
Reviewed: Sun, Dec 17, 2023
“Renting through mobile app platform is the future, so far so smooth.”
About ACE Rental Cars: 7.0 /10
I booked a Mitsubishi ASX, but was given a Mitsubishi Outlander, it was a little bigger but comfortable the same. Pick up instructions was to call up for a free transfer to Ace Rentals about 1-2 km away from Queenstown airport terminal, the transfer was smooth. At pickup, the guy was clear to explain and checked all documents, but cautioned me about my liability excess is $5500, that got me worried even I bought AXA coverage through QEEQ. At returning the car, the lady was not helpful, I had a dent on the vehicle front passenger bumper cause by a big landscaping rock while reversing for parking, she seemed panicky and quickly made a report for me and charged me excess of $5755.08 on my card. She was not helpful to explain how is the process, more worried about the next customer picking up vehicle, when I ask for credit card slip, she said she do not have one for me, luckily I took a photo of Ace Rentals copy which I signed. Later then I realised on the accident report it said they charge me excess $4783, but then I paid on credit card $5575.08, still not sure why, hopefully could be resolved later when they obtain an assessment of cost of repair to bumper, after Christmas they say. When I ask for if they have a telephone contact which I could call from Singapore, she said another guy will call me. I kept calm , since I had to catch a flight, and trust QEEQ and AXA insurance would help clear things up.
About QEEQ: 8.0 /10
Excellent platform, have been using this for all my overseas car bookings.

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Economy | Mazda Demio or similar
Reviewed: Sat, Nov 25, 2023
“Prix et service”
About ACE Rental Cars: 10.0 /10
Prix et service
About QEEQ: 10.0 /10
Prix et service

Mathew Adams (kiwi)

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Small SUV | Nissan X-Trail or similar
Reviewed: Sat, Nov 25, 2023
About ACE Rental Cars: 10.0 /10
When booking a infant car seat, it would be great if was contacted about age of infant so they car seat was installed in the correct form. When picking up the car we waited 45 minutes for some to come and help us put it in rear facing which is the legal way the car seat need to me installed for our 5 month old. We are also still waiting for our bond to be returned to our bank account.
About QEEQ: 9.0 /10

S.Ng

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Compact | Hyundai i30 or similar
Reviewed: Sat, Dec 30, 2023
“Straightforward and easy”
About ACE Rental Cars: 10.0 /10
Straightforward, easy payment, pick up and return, very satisfied!
About QEEQ: 10.0 /10
Straightforward booking and tracking process.

T.Nawrocki

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Small SUV | Kia Sportage or similar
Reviewed: Mon, Mar 4, 2024
“Car fantastic, a pleasure to drive. Booking and pick up experience disappointing.”
About ACE Rental Cars: 9.0 /10
Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

N.Pasaoa

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Full Size Van | Toyota Estima or similar
Reviewed: Mon, Jan 8, 2024
“Hertz insurance policy was quite disappointing. In accident, ur fault or not, U stillpay the excess.”
About ACE Rental Cars: 9.0 /10
There’s is no afterhours support. After 4:30pm, there’s no one to talk to.
About QEEQ: 8.0 /10
The guy, Eric, was helpful. He sorted our ace rental booing with hertz.

Andrea V

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Small SUV | Kia Sportage or similar
Reviewed: Mon, Jan 15, 2024
About ACE Rental Cars: 8.0 /10
Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.
About QEEQ: 8.0 /10
Booking is easy, price porctector never came up with anything better. At the end was pricy but good

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Compact | Hyundai i30 or similar
Reviewed: Mon, Dec 4, 2023
“The Toyota was comfortable to travel around the South Island on New Zealand - ( travelled 3,000 kms)”
About ACE Rental Cars: 10.0 /10
The car had a built in GPS which was very handy to have Good staff in store Staff could have walked us to the car and shown us its features and asked if we required any information about the car.
About QEEQ: 10.0 /10

L.Gillespie

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Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Fri, Jan 12, 2024
About ACE Rental Cars: 10.0 /10
Car was more than up to the job required although sat nav would have been better as an option Staff at ace couldn’t be more helpful
About QEEQ: 10.0 /10
QEEQ bilking procedures were extremely easy Also all enquiries were dealt with easily & professionally

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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