UNITED STATES CAR RENTAL REVIEWS

The car was everything I expected in an out,i will recommend an will rent from this location again

This app is the easiest to use

National can’t change the hour my reservations that I needed on last minute :(

Good app

Muy buen servicio

Excelente application rápido y fácil

The car was not a problem however the staff at the desk was terrible and horrible to say the least and RUDE .First we were not aware that as residents of Las Vegas we needed to bring a utility bill -There is absolutely no statement or warnings during the booking process that was made as a requirement. She insisted for a utility bill /statement .We were asked specifically to bring an ID /Voucher /Coupons / credit cards but nothing about utility bills so here we are came in an Uber trying to rush back home to get a utility bill but then no guarantees when you come back to find any available car. Frustrated to say the least but the other attendants , ( the attendant that brought the car , took pictures and the one that gave you the car keys and point you to where you car was, were nice )

smooth process.

no price drops. however, car booking was smooth and price was good

The car was not not completely cleaned and vaccumed and the car seat i got was really dirty

Muy económico para los días que lo necesite , deberían sacar más ofertas para aprovechar

Excelente

Alicia and Ana were very professional and kind!!

First of all this location (Denver) attended Avis/Budget/Payless in the same building. The crowd waiting to rent was unbelievable. When we got there the line filled the inside of the building, went out of it and around. They abuse the fact that you've been out in the sun, by the time you get to the counter you just want to get out, so they push everything on you. It took around 80-90 minutes from the time we got to budget to the time we got to the counter. And after that we waited for a further 30 while they "got the car ready". Finally we stormed in there asking for a car that was ready and they gave us our rental.

Car is in poor condition. Gave it to me with it on empty. Was literally on reserve fuel. Customer service was helpful. The shuttle bus takes forever to get you and they use a small van so if there are any other groups then you are left behind lol. Took over an hour to get over to the AVR pickup location due to slow inefficient shuttle.

Thank you for your help!

The car was wrecked. It had a cigarette burn on the seat and sand in the back seat. We tried to exchange it at the airport but it was a disaster.

Very quick. Easy nice website.

The car had water on the passenger floor the whole time I had the car. Maybe leak in the heating coil. The driver side window controls only worked on the drivers window not any other. The trunk had not been cleaned. Since they did. It have anyone around when I returned the car I was not able to tell anyone. I was not told there was not going to be anyone there when I returned the car so I had to return to the car to get the keys and put them into the drop off box.

No problems with QEED. Your requirement for proof of insurance was never asked for.

When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.

QeeQ was great. I will use them again! Thank you for the good service!

I will never rent from them again!

El vehículo era de 2019 y tenía un fallo mecánico. No estaba en perfectas condiciones

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Amazing customer service when I called reporting a crack in the windshield.

アメリカのレンタカー会社としては対応は普通。問題無く予約も入っており特に問題はなし。時期的な事もあり待ち時間は無。追加の保険のセールスも無。

最初にIrerandからの請求だったため、カード会社のFraud Protectionに引っ掛かりカード会社へ連絡しないとならなかった。予約時間の変更ができず、一旦キャンセルするしか無かったが、無料キャンセルが少し分かりづらく、返金等に問題が出ると面倒なので時間変更をあきらめた。 他問題無し。お勧めです。

NSTR

Great

Long line waiting pick up and check in for car. Staff very pushy trying to sell extras eg. more insurance, roadside assist, pore mpaids petrol option. Once check in complete all was good. Car clean, and in good serviceable condition. Good value for money.

Easy to use on line booking. Available offer made reservation more affordable. Good choice of cars, companies and prices.

The location I was supposed to pick the car up was not a traditional location and it was confusing... maybe COVID closure related(?)... so budget moved my pickup location at my request when I called ahead to verify. Manager was very nice and helpful at COS airport location when making the switch.

See above