UNITED STATES CAR RENTAL REVIEWS

Disgraceful lazy and rude service, charges from card taken and not refunded promptly

yes alamo was very fast and efficient checkin for me this time .. at other times ive waited but this time was quick and smooth. very curteous and professional and great cust service.

Alamo excepcional el trato y el vehículo entregado

muy buen precio y buena compañía

The counter staff could have provided charging details (i.e., how it is billed since Tesla charging is associated with the car, not an external credit card or the like). Also, a charging cable for non-Tesla charging would have added flexibility (although Tesla charging network is great).

Fantastic

Had booked the car for 3 weeks , returned it after 2 weeks as engine was over heating. The process took awhile to sort out very poor service.

Totally satisfied with your service will use again..

It was TOYOTA COROLLA. AXA Additional Driving Insurance was not accepted. Insurance on my own car was not accepted although it was accepted at FOX rental company in my previous trip to Las Vegas. Counter staff enforced me to buy their insurance.

Rental price drop more then 2 times during last 24 hours. I don't know how protector work its magic.

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

I actuall got the charger requested!

Auto brachte im Display nach 30km Fehlermeldung sodass ich am nächsten Tag das Auto wechseln musste. Sensor für Abstandradar und somit der Tempomat ausser Funktion.

Soweit slles ok

J ai réservé un suv j ai eu un monospace dans un état médiocre.

Muy amables y buenas máquinas en excelente estados

Muy ágil el sistema y fácil de usar

Ricardo and staff in 801 Cleveland St are great. They are super friendly and wonderful.

Ordered a 7 seater and that’s what I got! Quite a high spec.

QEEQ worked well for us , I have used them before .

They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem. Staff at both locations were friendly and easy to work with. No high pressure extra sales.

The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.

Queeq booking was ok, Avis was terrible, they need to employ efficient and caring staff

Thanks to Budget team, the upgraded my booked car from Corola to Camry.

Thanks

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

Pick-up location was under staffed so the wait was longer than anticipated.

No problems

Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all. All very easy

It was easy enough. A smooth process all the way throughout

Staff were helpful and nice. Car choice was good.

All was good although payment was a little clunky