On pick up we were charged an extra 100 euro Unsure of why but were told this would be refunded within days of car return.Still no refund 4 weeks later despite phone calls and emails to car hire company
“Excellent customer service. Easy. Car needed a service though!”
About Keddy by Europcar:9.0/10
Counter staff were very efficient and helpful. Car was perfect , however the widescreen wipers were on their last legs and it was dangerous driving . These should have been seen to before left for hire
“Overall OK just be weary that these super cheap co. try to make their profits on dodgy damage claims”
About Keddy by Europcar:7.0/10
Keddy seems to be the budget arm of Europcar, at Naples airport its managed by the Europcar desk which requires a shuttle bus ride from the terminal, so finding it on arrival is no problem,BUT finding it when returning the car is a nightmare because the entrance is a narrow passage through what looks like building work fencing and is totally unmarked! I only found it because there is a hut at the gate and I stopped to ask the man there where the drop off point is! You can`t see the car park from the road. So be advised to make a note of where it is when you pick up the car!
If you are very weary and careful when you collect the car you should have no trouble. Film the car in minute detail with stills and video when collecting it paying particular attention to to lower parts like cills and bumper underparts, because they`ll look for hidden scratches when you return the car! The guy who checked our car went straight to a long scratch on the bumper underside and said "look"!
When we collected the car I found a LOT of major scratches not listed on the rental agreement as pre-existing, after filming them all I returned to the office to make sure they were shown as pre-existing. The guy said its fine whats important is that you have a video...... but that`s just a cop out because then later you have to prove that they were already there after they charge you for them, so insist as I did that they mark and sign all of them off on your form before you leave, then you`ll have no problems! When they see they`re not going to be able to pull a fast one on you they don`t try! Pick up and drop off the car in good daylight if possible, otherwise take a strong torch with you when filming.
The only gripe is that we booked a Renault and ended up with a Fiat panda with very little room for luggage, but as we were only two and it was a hybrid rather than straight petrol we could live with it!
Overall OK just be very weary that these super cheap co. try to make their profits on dodgy damage claims!
About QEEQ:10.0/10
QEEQ brilliant... no problems, price drop saved us £1.25!!! (but that`s quite a % on £25! for 4 days hire) Instructions and advice very good!
el auto no lleno mis expectativas, tenia muchos golpes, rayado por todos lados, le sonaban los amortiguadores traseros, la cojineria manchada.
lo bueno que tenia buen AA, economico en combustible.
“The information to rent the car I wanted where incorrect”
About Keddy by Europcar:7.0/10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
we had a puncture enroute and getting hold of anyone to help , respond and call back was very difficult and we had to sort it out ourselves. Dont have a problem on a Sunday.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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