It was the worst experience ever. As we didn’t book directly so they said contact easy rental and when we contacted easy rental they said can’t help you. You need to speak with dollor rental
El carro estaba sucio, sin tapetes, algo viejo, llantas gastadas, 47.000 millas debería estar en mejores condiciones, era diésel y no hay muchas estaciones con este combustible, el carro tenía un olor desagradable del aire acondicionado
No le gusto para nada
The car was amazing and such a great price! They tried to upsell me to a larger car than I’d booked, but when I said no thank you, they gave it to me for no extra charge. I don’t think they even had the smaller model, but that was fine by me!
About QEEQ:10.0/10
I didn’t need the voucher I was told to print out, but that’s no big deal.
Poor counter staffs. The car we booked was not available and they tried to downgrade us to another car that can never put all our luggages inside. We booked a bigger car foreseeing we needed to put in quite a number of luggages. In similar cases in the past, we would be upgraded to another bigger car only instead of being pushed into a smaller car. 1, pirce is not the same. 2, it simply didn’t work! It took us 30 mins. We insisted and then was asked to wait for another 30 mins because they needed to wash the car! I think all these should have been managed better given they are clear what kind of cars customers have booked! I will go with another car rental company next time!
Counter staff unhelpful, slow, very busy but no extra staff available, was warned before hand by another customer that they will try to rip you off at end of trip! Which they did.
Will never use again.
About QEEQ:8.0/10
No problems yet, will be making a claim on axa insurance to cover charges.
Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe.
The car return was smooth!
Great price, great people, great location -recommending to everyone who needs a small and reliable car!
Using them all the time . I like how easy to do check in and check out . Never had any issues with them . The only think they can improve is sometimes we have a big line and spending extra time to wait at the check in. Check out process is very good and quick .
About QEEQ:10.0/10
So far I like it. The best car rental prices and easy to book it.
Very fast in getting the car, staff was friendly and they upgraded us for free but the only bad thing about it was the windscreen was badly covered in fly splats that didn’t come off with the windscreen wash and had a big chip in the windscreen apart from that everything else was perfect
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