The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000¥。After returning the car, the total cost for the ETC showed 24020¥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460¥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580¥。I still waiting for their reply.
About QEEQ:9.0/10
This platform is good, respond fast and very helpful, will book through them again. Thank you!
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
About QEEQ:10.0/10
Eric zhang and miss zhang have been very helpful and promptly replying my message and tried to solve my issue pertaining to my booking before reaching out to 3723rentacar and another supplier on the winter tyres
Arriving at the airport to look for the counter was a little difficult. There was no Europcar sign but rather Times so we were going back and forth looking for the counter. It’d be worthwhile having a number to text vs call if we were running late.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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