JEJU AIRPORT CAR RENTAL REVIEWS

Due to our huge luggage,we had to change into a bigger one to accomodate 4 of us.

It would've been nicer if it stated on the paper that it was actually "Lotte" rental cat, not "Hertz." I did not know this until I called the number.

Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.

Okay. No price drop was available for me during the booking process. Will try again later.

大人4人と1歳児で行きましたが、チャイルドシートもその場で借りれるので助かります。

Easy pick up fast processing time!

Easy- fast to use and no issues so far!

Pick up location is out of airport.

Overall, a pleasing experience. Car condition wasn't exactly cleaned. There's some dents and scratches as well. However I am satisfied.

Good booking experience. Quick and easy. Hassle less.

very professional

had tried to log in via mobile but failed.. send message also no reply

The pickup counter does not have the sign of “LOTTE” which caused a bit of confusion. If I am not wrong, it is “ Hertz” instead. Also, there is a machine for the customers to take queue number but it is placed at a corner. No one guide the customers to take queue number.

The size of the car is just nice for 2 pax with 2 big luggage and 2 small luggage.

worth the price you paid. very nice and comfortable car

So easy to make a booking

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

私だけが運転するだったので、最初免許証の提示は私だけがしましたが、外国人なので信用性に欠けるみたいで…結局韓国人の彼も免許証を提示しました。 返却は手続きはなく、レンタカー屋さんの駐車場に駐車して終了だったので、お手軽でした。

クーポンの発行などで、普通日本では考えられないような値段になりました！ 外国のレンタカーは初めてで、正直、実際借りるまでちゃんと予約されているか不安はありましたが…こういう多言語対応のアプリがあると安心です。

They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.

After settling at the counter and walked to car parking area, there's no attendant there to assist you on assessing the car conditions and basic knowledge of the car function which is totally different from my rental experience in other country. The GPS installed is not easy to input data and we spent about 45 minutes to key in destination address (always says data not found) before we can drove out the car park. Suggest to have home address to save AngelCar address as that again, wasted us 15 minutes to finally found the address.

Booking platform is very good and the re-book service by QEEQ when price has gone down is an added value and a plus advantage as compared to other platform. Thumbs up.

My booking was supposed to be Model Guaranteed but they gave me an old Kia Ray (older than the one I booked with LOTTE months ago) instead of Chevrolet Spark. They didnt spend time to go through the GPS and car usage which LOTTE did when I rented previously.

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

I love the part that my booking was rebooked with lowest price

Traffic jam when close to the return location suggested to leave early to drop off the car

Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.

Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.