It was busy in front of counter. Stuff was good but I belive the system of dryyve was not integrated with Qeeq so I had to refill all the information which was already given at the time of booking with Qeeq. That overall was causing the queue
We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks
About QEEQ:10.0/10
You guys are responsive whenever I have questions, thanks for that!
Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe.
The car return was smooth!
Great price, great people, great location -recommending to everyone who needs a small and reliable car!
Pickup process was easy and convenient. Change oil light came in the middle of the rental period.
About QEEQ:10.0/10
QEEQ incorrectly states that all foreign renter must show an international driver license. That is incorrect, please provide accurate information on your website. I only needed to show my US driver license at the counter in Vienna, Austria. I unnecessarily had to procure an IDL.
Habia reservado la asegura ion máxima según ponía en la web y no fue así en realidad, teniendo que pagar 51€ más de lo previsto siendo el alquiler inicial 72€.
The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.
About QEEQ:10.0/10
Excellent Customer Service .We look forward to your positive feedback regarding our refund
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