JEJU-DO CAR RENTAL REVIEWS

It would've been nicer if it stated on the paper that it was actually "Lotte" rental cat, not "Hertz." I did not know this until I called the number.

Easy pick up fast processing time!

Easy- fast to use and no issues so far!

Pick up location is out of airport.

The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around

It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good

Overall, a pleasing experience. Car condition wasn't exactly cleaned. There's some dents and scratches as well. However I am satisfied.

Good booking experience. Quick and easy. Hassle less.

Clean and easy to navigate. Best is that AngelCar gave a refund on the excess diesel (had 50% instead of 30% on gauge) when I returned the car. Staff speaks English and are very helpful. Highly recommended!

Good timely reminders and instructions. Well done!

Meet our expectation.

Good platform

worth the price you paid. very nice and comfortable car

So easy to make a booking

Great Service from Hertz

One of good online portal for car rental services

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.

私だけが運転するだったので、最初免許証の提示は私だけがしましたが、外国人なので信用性に欠けるみたいで…結局韓国人の彼も免許証を提示しました。 返却は手続きはなく、レンタカー屋さんの駐車場に駐車して終了だったので、お手軽でした。

クーポンの発行などで、普通日本では考えられないような値段になりました！ 外国のレンタカーは初めてで、正直、実際借りるまでちゃんと予約されているか不安はありましたが…こういう多言語対応のアプリがあると安心です。

They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.

Car was beyond our expectations & everything was great.

Booking platform form make it simpler. For my experience during booking process, l can’t even key-in payment card details using others besides the driver’s credit card. But when we’re at the easyrentcar counter, it can be used by anyone cards as long as payment is paid. Hope that payment matter can be made easier. Overall great!!!

Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.

The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.

The supplier was OK Car Rental and never have I gone through such a quick and painless return process. Within 6 minutes we were out of our car, inspection complete, overfilling of gas tank refunded to us (wow!), bathroom break and Hop! On the shuttle bus to the airport. And the clerk remembered us from a week prior whe we picked up the car. It was excellent all around.

Thanks, the price we paid was nearly a third less than the other brokers/service providers available whe we searched. I had aconcern prior to picking up thecar and customer service was excellent Very happy.

After settling at the counter and walked to car parking area, there's no attendant there to assist you on assessing the car conditions and basic knowledge of the car function which is totally different from my rental experience in other country. The GPS installed is not easy to input data and we spent about 45 minutes to key in destination address (always says data not found) before we can drove out the car park. Suggest to have home address to save AngelCar address as that again, wasted us 15 minutes to finally found the address.

Booking platform is very good and the re-book service by QEEQ when price has gone down is an added value and a plus advantage as compared to other platform. Thumbs up.

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

綺麗な車で良かったです。

使いやすくて値下げプロテクターも有り難かったです。

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

I love the part that my booking was rebooked with lowest price