Onboarding and Guidance was on point - they had made sure that I understood the rules before handover.
The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
About QEEQ:10.0/10
10/10 for the customer support an booking experience
Awesome customer service and assistance from the representative, Ana. Clear instructions and smooth pick up of the car. New, clean and spacious car to have during the holidays. Thanks
Good vale & a female staff was picked phone and she is a very patient to answer my questions, and helped us to fine the right petrol number to fill the car that we rented. Thanks to her.
About QEEQ:10.0/10
Only one things I need to ensure that i am waiting 500 AU$ to return $500 deposit for car rental to me as soon as possible. Thanks
One of the better experiences with bargain rentals. I don’t usually like off airport locations but prices for airport counter are ridiculous. Small SUV MG. Decent car, nothing fancy, but extremely noisy once you get out on freeways.
Good car, good driving as expected.
Tolls payment was explained well by counter staff
Maybe some signage or knowing staff for airport pickup location but not really an issue
Overall good experience.
About QEEQ:10.0/10
I was not really familiar with the system, I don't think I paid more when I booked so that's ok
Upgraded to a larger SUV. Which we were happy about but other drivers may not have been comfortable with it.
But we were experienced with that size and appreciated the upgrade
About QEEQ:8.0/10
We need to get more familiar with the insurance and protection terms.
“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”
About ACE Rental Cars:6.0/10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ:8.0/10
Price drop DID work. And that was a valuable benefit
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
About QEEQ:10.0/10
I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future.
The website should be more specific and clear when offering this opition to the client!
Car Rental Brands Ranked AT Melbourne Airport, MEL
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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