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Average rating on Thrifty at Melbourne Airport: 8.7 /10

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Economy | Ford Fiesta or similar
Reviewed: Thu, Apr 1, 2021
“Cheap and easy”
About Thrifty: 9.0 /10
Free upgrade - thank you Thrifty
About QEEQ: 10.0 /10
Cheapest third party option :)


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Compact | Hyundai i30 or similar
Reviewed: Mon, Dec 14, 2020
“All ended up well in the end but I wasn’t happy for the run around and time wasted”
About Thrifty: 9.0 /10
There was an issue with pick up as the confirmation number sent to me by QEEQ related to Thrifty in the city for pickup and not the airport even though the pickup address was down at the airport. The young gentleman from thrifty was wonderful, he mentioned this had been a problem before amd was able to organise another car for me.
About QEEQ: 7.0 /10
There was a problem with the confirmation number, my itinerary from QEEQ had the city as a pick up even through I booked to pick up from the airport, I had to send emails to QEEQ to find out what the problem was as I had discovered this when I spoke with Thrifty prior to getting on my flight and it was then that they said the confirmation number means pick up at the city, obviously Simone has entered the wrong code on the confirmation number.


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Compact | Toyota Corolla 2 Doors or similar
Reviewed: Thu, Aug 20, 2020
About Thrifty: 10.0 /10
Yes I actually extended the rental period to Aug 18th. Great experience. No problems about this quite straight forward.
About QEEQ: 10.0 /10
Great hope to use it again soon.

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 23, 2020
“Overall pleasant enough to do it again”
About Thrifty: 7.3 /10
Counterstaff gets the job done, which is good, but not so friendly.
About QEEQ: 8.0 /10
Quick and easy


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Small SUV | Mitsubishi Eclipse or similar
Reviewed: Tue, Mar 10, 2020
“Hassle free”
About Thrifty: 9.0 /10
It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault
About QEEQ: 10.0 /10
It is such an easy platform to use


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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Feb 26, 2020
About Thrifty: 9.7 /10
Thrifty were very busy and I had to wait about 30 minutes for the vehicle. They had upgraded me to a larger size. The vehicle had obviously been washed quickly but was presentable. Staff were friendly and advised me of the delay.
About QEEQ: 10.0 /10

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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Feb 10, 2020
“Highly recommend, great value and service”
About Thrifty: 10.0 /10
Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jan 4, 2020
About Thrifty: 8.0 /10
Very efficient The signs for car rental return are nonexistent until you get to the multi storey car park but that is for the airport to sort out, if you could tell them!
About QEEQ: 10.0 /10
Very good, would use again


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Large SUV | Toyota Kluger or similar
Reviewed: Tue, Dec 17, 2019
“Another perfectly painless experience.”
About Thrifty: 10.0 /10
I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.
About QEEQ: 10.0 /10
I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.


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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Nov 19, 2019
“We just love the car. Considering it was only two of us, so we had so much space!”
About Thrifty: 9.3 /10
It definitely met our expectations!
About QEEQ: 9.0 /10

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Tue, Oct 15, 2019
“Poor counter services!”
About Thrifty: 6.7 /10
Poor counter staffs. The car we booked was not available and they tried to downgrade us to another car that can never put all our luggages inside. We booked a bigger car foreseeing we needed to put in quite a number of luggages. In similar cases in the past, we would be upgraded to another bigger car only instead of being pushed into a smaller car. 1, pirce is not the same. 2, it simply didn’t work! It took us 30 mins. We insisted and then was asked to wait for another 30 mins because they needed to wash the car! I think all these should have been managed better given they are clear what kind of cars customers have booked! I will go with another car rental company next time!
About QEEQ: 10.0 /10


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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Aug 15, 2019
“Toujours pas reçu par mail la facture de la société de location.”
About Thrifty: 8.0 /10
Après un appel téléphonique, toujours pas de facture alors que des frais de 80 dollars ont été retirés. Après appel, ces frais sont dus à une restitution tardive lié à une tempête sur kangaroo island. Nous avons prévenu et on nous a dit qu'il n'y avait pas de souci , qu'is avaient l'habitude de ce type de situation. En finalité j'apprends en regardant mon compte qu'une journée supplémentaire a été facturée....
About QEEQ: 10.0 /10
Très bien.

Steve Chua

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Large SUV | Toyota Kluger or similar
Reviewed: Sun, Jun 16, 2019
About Thrifty: 7.7 /10
The cleanliness of the car can be improved. There were still left over food and cigarette ashes in the car. Exterior was clean.
About QEEQ: 10.0 /10

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