HAWAII - HAWAII ISLAND CAR RENTAL REVIEWS

Very satisfied

Very satisfied

Excellent service

The car rental experience was good.

Very satisfied

Very satisfied

Very good

Great attitude. Even if I'm not satisfied with the car, they immediately replaced it.

The lady at the front desk initially asked me to check the car for any damages, saying that they would deduct from my deposit (200 dollars) if there were any issues. However, when I returned the car, she didn't even take a look. I just told her that I had refueled, and she simply said thank you and that was it.

Excellent

Very satisfied! The person at the counter was a female trainee who wasn't familiar with the business or the vehicle. She gave me an old 2019 Chevrolet Tahoe, and the trunk couldn't fit my stuff. I went back to the counter and chatted with another experienced white male staff member. He apologized for giving me such an old car and upgraded me to a brand-new 2024 Jeep Grand Wagoneer! It’s 5.75 meters long, similar to a Chevrolet Suburban. It easily fit three 24-inch suitcases, a 22-inch suitcase, two carry-ons, and a bunch of backpacks.

Pretty good

The service was quite good.

受付カウンターは3〜4人並んでいましたが、Hertsにメンバー登録していたので(空いている)Herts専用カウンターで手続きを。車種は予約時と同じでした。 受付の方も親切に説明をしてくれました。

初めて利用しましたが、スムースに手続きが進められ、空港では“トラブルなく“ 車を受け取る事が。

We got a new car Mitsubishi Outlander from Budget…. Very happy with the car and the service…. The paperwork was done in 10mins.. very comfortable and happy with tbe car

You get the best pricing from Qeeq. I had done multiple bookings from other websites but then cancelled all my bookings and booked thru Qeeq as i got the best pricing from Qeeq. Also there feature was price tracker is great

The car is quite basic and plain, with everything being manual. It has a soft top, which doesn't feel very safe. It's equipped with a V6 engine, likely 3.6L, and the power is decent.

The rental process is simple, the vehicle is in good condition, the service attitude is good, and exchanging cars is convenient.

It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.

Average

In the USA, it’s pretty good to finish queuing within 20 minutes.