FARO AIRPORT CAR RENTAL REVIEWS

Muy buena atención de Pedro, muy amable con las indicaciones y el auto muy bueno, nos dieron un upgrade en el auto. Lo recomiendo 100%

Good pickup as on-airport and no late charges. Staff helpful but could have explained a little more about the vehicle, as I don't normally drive vans (they just said it ran on diesel and left me to it...)

Never used site before but provided a cost-effective deal and delivered fine. Good use of text reminders.

The car was great and the customer service was fantastic!

The booking platform was good however Qeeq need to make the customer aware of the on ground company name to enable to find the right rental company.

The car was an automatic Ford Focus estate, several classes higher than the reservation. It had quite a bit of cosmetic damage all marked clearly on the documentation. However, the car did everything I wanted, and I would be happy to have it again. Counter staff were very good, probably the fastest return and transfer I've experienced. If there was anything slightly below excellent it was the comparatively long walk to car park P4 and a measure of uncertainty as to where to wait in the car park. However, the shuttle arrived within a minute of the expected time and was easy to find in the car park. Overall, it was a decent alternative hire

Car was in very poor condition. The worst car we have ever rente d in our life…

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

Great booking platform always finds us good deals.

Great

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

One of the best experiences I’ve had renting a car for many a year.

It did what it said, no problems, staff helpful and knowledgable.

At pickup: we were shortly after 20:00 hrs, so Autorent claimed a penalty of €35,-- for helping outside office hours! We did not get the car without paying €35. At our hotel we got the message that they forgot to handover my my driverslicense; I had to drive from Albufeira to Faro to pick up my drivers license. At return of the car the checking man was so helpful to drive us to the airporthotel (instead of shuttle to airport). Happy with that (saved a 16 min walk; we had no luggage then).

Happy with your service, at booking and to help by emails. I cannot find the way to credit the 1250 points which you mention in the email. What can you do with that penalty of €35?

Great car great price

Great site

Great car great price

Great site

Great car, great price

Great booking site :)

The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

I have hired before with air auto the staff was very friendly and the service excellent, they are not very pushy about selling any unwanted insurance which is great . I would recommend and hire from them again.

Są trochę dalej od lotniska, ale to nie stanowi problemu dla kogoś kto ma google Maps. Nie korzystałem z ich transferu. Jechałem pociągiem do Faro. Samochód w bardzo dobrym stanie.

I used PriceProtector. It’s greate option

The check at pickup to reconcile the faults in the car beforehand were not done at all. Also the document I signed at the drop off was not sent to my email

really bad experience, they charged me 200 euro per small paint spatter and then I've tried to contact them and they didn't replied. It took 2 months!

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

Car wasn’t ready, even though I ordered it for an hour before my I travel, it wasn’t cleaned, so had to wait, the car had marks everywhere. The worst experience I’ve ever had hiring a car