“On December 20 we had a problem with the car. We were on a road and the tire just blew. Luckily we w”
About Tripz:9.3/10
The attendants who received us in Melbourne were not very friendly and did not insist on helping us with the difficulty of understanding English.
The car was ready, but not very clean.
When we had the car incident they were even more snobbish, wanting to transfer the blame for the accident to us, but we believe it was a fatalista.
The two Sydney attendants were very friendly and welcoming.
About QEEQ:10.0/10
The reservation request was very easy, the price was excellent and the chat service was good.
Now I need help to resolve the issue of refunding the amount paid for the tire.
Avoid budget/avis! They have thieves among they employees: while I was taking out my luggage from the trunk, 2 employees took some small things I had deposited in the glovebox compartiment!
I did not get the car offered. I have been given a Hyundai i10 which is a class lower than polo, also had to pay 70pounds for insurance as my credit card had to be valid for at least 3months which was now stated in my agreement
the car was dirty outside. Usually I get clean cars from them.
I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified
I was hoping to have a Honda Civic, but car was Suzuki Baleno. Of course it was said that it can be similar, but when you are expecting to have different looking car you might be a little disappointed. But we were happy at the end of our vacation. Car worked well and also AC worked well even it was very hot outside.
The overall experience was great. However, I was overcharged $40! I didn't realize this until I got home and looked at my receipt. How do I retrieve the money that I was overcharged? I paid $83 at the time of booking, but was charged an additional $40 on top of that.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Rachel Gately
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