“Smooth process and will be even smoother next time.”
About Thrifty:10.0/10
Line was long in the cold weather just for me to find out I had to wait 24 hours to pick up rental since it was reserved with my debit card. After a 90 min wait, I was on my way.
My expectations were exceeded in every aspect of this transaction.
Anyone that rents from Alamo will remain a customer for life.
Yes, Alamo is that good. My hat's off to Alamo.
Thank you Alamo for the best service ever.
About QEEQ:10.0/10
Easyrentcars.com is the place to go to when you want the best car, service, and price.
They are # 1 in my book.
Thank you Easyrentcars.com.
Waited for ages for office to open as dropping off another customer. Found the office hard to find from the instructions. Hated the shuttle bus system - I think I overreacted; others might find it fine. Friendly and helpful staff.
It’s along the block of several other rental companies but their stock didn’t disappoint. They didn’t have a medium SUV when we arrived but they gladly gave us a different SUV and it was amazing! Perfect car for our trip.
About QEEQ:10.0/10
Seeing as I used a third party site to access this one, I’m really happy with the deals that were displayed and the ease of seeing the prices.
WORST rental experience ever. Avoid this company!
Not only the long waiting time and failure to keep the car type I booked in advance, but they also charge you for the lost key after I returned the car and the KEY!
After I returned the car (and KEY of course), I found out that I left my sunglasses in the car. Went back to the garage and staff told me the car is open so go pick them up yourself (at that time he wasn't even dealing with other customers). I searched inside of car with IPhone flashlight, found my sunglasses immediately and looked around other seats too in case I left anything else in there. Nothing else.
30 minutes later, the staff called me and accused me of stealing key saying he left the key in the car but it's missing since I went there to pick the sunglasses and I am the last person who accessed the car so I am responsible for the lost key.
NONSENSE!
I did not see the key during the thorough search with the flashlight. And basically anyone could access the car since staffs are busy and NEGLIGENT and cars are wide open. It is HIS RESPONSIBILITY to keep the returned key safe.
When the male staff Bershile first called me, he was like "If YOU GUYS don't bring back the key right now, we will charge you $500." Treating me like a thief. I am so INSULTED. After 3 minutes of argument I went to the garage again to find the key myself, he changed his tone saying "I'm not accusing you right now. It's not my decision. Management will decide how much to charge you. Are you sure you didn't take the key by mistake?" Who knows if they are hiding the key to steal money from me?
I'm not paying for what I did not and I will fight back against this FALSE ACCUSATION, or SCAM. Avoid this company!
I searched his number in Google, then Green Motion Car and Van Rental showed up. Looks like they are famous for SCAM business.
Issues with original drop off location. Booked to drop off at T5 LHR but when booked, it said T3-4. I spoke to a few people at easy rent cars and kept blaming system issues and not that quick at helping me
A bit hard to find the office upon picking up. Car is in average condition - not the cleanest, still had someone's used tissue paper in the car. GPS that comes with the car is in Japanese and probably hasn't been updated or anything to suit NZ map. No Bluetooth or aux input. Communication with the counter staff when picking the car was not the greatest. Otherwise, it's nice that they drop you off at the airport after returning the car.
“Good except for Budget €45 airport pick up fee which was not made clear until after we returned.”
About Budget:10.0/10
Was not clearly stated that there was a €45 airport terminal pick up fee during booking and after rental. Was only advised after we dropped the car off.
“Excellent. Very pleased with the level of service and overall quality for the price.”
About ACE Rental Cars:9.3/10
Car was a Kia cerato - not a great car but was in a clean condition. Windscreen wipers weren’t great in the rain. Otherwise, everything was great including service.
About QEEQ:10.0/10
Great. Price drop protector is good. I don’t think we benefited this time but we have done before.
The Counter staff did their job but weren't that friendly. Due to technical problems I wasn't able to receive a copy of the contract upon leaving the shop/ yard (= their printer was not working) and I was told it would be emailed to me ... and I subsequently found out it was emailed to someone completely different ... so perhaps now that 'wrong' person has got some of my personal information (= not happy about that). And the Staff didn't walk around the vehicle with me before I left ... and so IF there were problems (e.g. marks, scratches, damage) then there could well have been delays and issues upon returning the vehicle and leaving promptly/ efficiently. (Fortunately there were no disputes before leaving the shop/ yard.)
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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