Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.
“Very happy time in Taiwan and glad to book with QEEQ.”
About IWS:9.0/10
The car is very good. The check in service staff was helpful and able to provide with little details.
The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on.
Anyway, I need QEEQ help to recover the ridiculous amount.
About QEEQ:9.0/10
Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic.
When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.
Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.
Pick up was a bit confusing because there was no counter at Airport. I ended up at info-desk.
At rental-office everything went above expectations. Very important: no hassle over upgrades and I got the car I wanted!! Outside we did a walk-around for damage and the most important functions of the car were explained. Good service!
The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.
About QEEQ:10.0/10
Booking was easy and help is easy available via WhatsApp which is convenient. Highly recommended!
“Local Car Rental Company better than international rental companies!”
About IWS:10.0/10
The entire process went very smoothly, and we feel it is important to use and support a local car rental company over an international brand. The car was very clean and good on gas mileage.
Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though.
They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet.
Car return is also very efficiently done.
The rental process is very pleasant!
About QEEQ:10.0/10
Encountered a problem during collection as the number to call (+886-3-3862555) doesn't work, always goes to a voicemail. Was stranded in the airport for a while.
Luckily the Taoyuan airport information counter staff has a list of phone numbers and managed to locate the rental company (They found IWS via the phone number instead of QEEQ). And gave me a different toll-free number that WORKS!
can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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