DUBLIN AIRPORT CAR RENTAL REVIEWS

No problems

No complaints

Counter staff helpful but took a while for form filling

Did not use the price protector

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

I didn’t like the fact that there was no one to check the car when I dropped it off .

Good

The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

Staff were great. Cost will prohibit me in the future , I rent cars at a fraction of the cost normally.

The price was beyond ridiculous. I feel gouged.

Car was great. Staff tried to upsell. Return location was not as described, delaying arrival at airport.

The car was what we needed for boot space and roomy inside for the four of us. The GPS worked in the car even-though we did not pay extra for it.

Every thing worked great with QEEQ in the booking process. The price we got was less then the other booking services. We did get a price reduction after making the booking. Will definitely use QEEQ again.

The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!

I used the QEEQ app and the process was easy and seamless

No one inspected vehicle at pick up or drop off. We were told to send in a video of the car. We did that. We were charged $500 with no email explaining why. We didn’t do any damage to car at all. This rental was supposed to cost $812 instead it cost us $1700.00 very upset with this company

We were required to pay a collision "surcharge" even though we had outside insurance. Additions e.g. GPS, additional driver etc really added up.

Good responsiveness and documentation.

Drop off was misleading and totally confusing. Was supposed to open at 05:00 and I was there at 05:30. Gates were marked in red tape to say closed and open at 7 written over the 5. Return to car centre. Also why an extra charge to travel in Northern Ireland.

All was good.

We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

We bought all the insurance we could through Qeeq and still had to buy extra, unmentioned expense at the HERTZ counter.

Europcar was superb! High quality car, excellent customer service!

Found a sweet deal in a tough rental market. QEEQ provided all necessary info for renting the car so when I showed up to the counter I had all needed documents.

The car was in good shape and vfairly new the custoemr service at Europcar soecificall Caroline was exceptional.

Easy to use v's the current rateds offered by Avis at 4 times the price

The staff didn't give us the GPS we ordered. I thought it was built into the car. We were away from airport by the time we figured out we didn't have the hand held device. Good thing our phone had navigation. I called and asked for a credit. When I returned the car, I made sure I got my credit.

I don't know about price drop protector.

When I arrived in Dublin they hit me with the insurance charge. Asked if I had a letter from my credit card company about insurance. Of course I do not. Another customer was being asked the same question. That is a scam!

There was an overemphasis on selling insurance and the scoda car was not the equilivant to an Audi A4