ADELAIDE AIRPORT CAR RENTAL REVIEWS

The car was ready and waiting. It was clean and full of fuel. It was an easy seamless process.

First time that I have used this App and it is really good. Helpful and got me a good price. I appreciated the reminders that it sent me. I’ve already booked my next hire through it.

First two cars allocated the automatic key was not functioning - surprising default that had not been identified snd sorted before vehicles were allocated . Third car was functional but older , and overall in a much used state . underpowered.

Ok

Our flight was delayed so we missed the pick up time and the office was closed so we had to get a taxi to our hotel and didn't collect the hire car till the next day. Disappointed the booking information didn't state the shuttle bus stopped at a certain time.

Booking was fine just collection and poor timing that let the trip down

Counter staff were great. I was very impressed with the service especially late in the evening. I would have liked there to be someone at the counter when I returned the car as I had been able to remove a mark on the back bumper that had been listed on my condition report. I had the product with me that I used to do this and would have liked to donate one of these to the staff. It's not hard or expensive to do if you know what to use. Apart from some very minor cleaning I think I returned the car in better condition than I received it. I'm not saying this to boast - just to share a few kitchen cleaning secrets that can be used for other things. The product I used was developed by NASA to clean the space shuttles and is typically used to clean and polish Corning Ware cooking pots. I'm not crazy about 3 speed Toyota Yaris. When I booked I thought I was going to be driving another vehicle and was surprised to discover that there was a Yaris. I did think that I was going to be driving a Kia Soul. They handle horribly on freeways which I use often. Once the speed reaches 80km/hr the engine begins to squeal. Over that speed at 100kms/hr it can be unbearable even with the radio on. It is very difficult to listen to for extended periods of time. I went on one journey for a day away and when I returned home I was exhausted - and just from having to deal with this high-pitched loud engine noise. I have recently discovered that I have Aspergers Syndrome which affects my sensory levels. It explains why I experience certain things in ways different to most people. I am unusually sensitive to certain sounds. Hey, I don't expect this to be a 'masterpiece' :) The six days I used your service I was very happy generally to be able to go about my business as if I was using my own car. I felt very comfortable and secure using your service. I will be very happy to use your service again. I did have a great stress-free week away from home. Thank you.

It was a bit tricky at first. The price kept changing up. I persevered and finally was able to find the price I was looking for.

Hertz counter staff and drop off staff - 10 out of 10

Car was upgraded to a larger vehicle with more space at no cost - this was very welcome as we had a lot of luggage and made things much easier for us

New fleet, easy to use. Would use next time in Adelaide (airport office)

Easy to use.

There was a minor delay in collecting the car, the office ran out of paper rolls for the EFTPOS terminals. The branch manager was extremely nice; we had been misinformed about the drop-off time to get a shuttle bus ride to the airport so we arrived too late. Justin acknowledged the mistake was Jucy's, so he arranged for alternative transportation on the spot, at no cost to us.

The pick up time was good as we got in first but I seen others waiting and I wouldn’t have liked that at all

Experience was smooth and stress free

Usually use Alamo or one of its partners as they rarely disappoint. Good value, quality cars and friendly staff

Price drop protector had no effect on the final price.

Everything went absolutely great.

Easy booking

GOOD

GOOD

Excellent

Excellent

Car was excellent..charging $34 for 2nd driver was a bit annoying.

Easy and quick..no problems

It was a wonderful experience

Approachable and satisfied customer services

Everything was great! Pick up at airport was really quick. Numbers and info provided in case of problems, everything spelled out clearly, return address clearly given. Return staff was great. Forgot sunglasses in car, Ken at Melbourne airport location offered to meet us at airport to get them. Had a small Kia that did have a funny rattle in engine and not much hill power, but no problems. Would rent again for sure!

excellent counter staff service. I got there one minute after their proper closing time and they still let me in and do the business. Got car sorted, and the guy even took me into car and gave me detailed demo of how to drive the particularly "Pinto"issues. Phenomenal service and couldn't fault it at all.

Brilliant website, no problems booking the car and all in all, a smooth, easy process.

just a small criticism nothing major we were not told we could just leave the car and come into the terminal to return it so were looking around for someone to give the keys to.

the price drop was awesome, thank you so much!

Car was almost brand new and spotless, pickup was fast and painless and the drop off was even faster. Cannot fault Europcar.

Booking was simple through the app but the price drop did not appear to apply to this rental, however it did work ok an subsequent rentals.