The car was dirty, and they charged me over 600 Australian dollars for cleaning it. I strongly recommend against using this company. A rental company that profits from such charges is unacceptable—600 AUD can even get the engine cleaned.
The insurance from this Alpha car rental company isn't worth considering. After purchasing the insurance, the front desk presented a paper listing various exclusion clauses: no coverage for kangaroo collisions, out-of-pocket costs for small stone chips on the windshield, and so on. What's the point of paying for insurance then? If they had informed me earlier, I wouldn't have purchased it.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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