QEEQ CAR RENTAL REVIEWS

車両は古く整備も不十分でした。 走行開始30分でタイヤ空気圧警告が点灯し、空気を入れなければなりませんでした。 リアハッチを支えるダンパーのピボットが破損しており、強風の時にピボットが外れて、リアハッチが下がり頭に当たりました。怪我をしなくてよかったです。

現地での保険購入は外国人にとって非常に困難な仕事です。QEEQ.COMで落ち着いて保険を吟味し購入できるのがとても良いです。

everything was good

Not the comments but complimentary for well structure process and hospitality given to us by the staffs, it was impressive

Horrible company Please miss it The guy who was meant to meet us at the exit never showed up . Called multiple times to number provided no answers either. Finally had to request some other travel company to locate the guy who was roaming around in parking lot with a visiting card size . However he picked us up then went to the office for paper which was not a issue but at this point he says that we have to pay 45 euros extra if dropping car at 6.30 am and another 10 Euros to clean the car at the end. This amount not mentioned until the car pick up. I rather pick up car directly at airport and drop off at airport rather than this scam which says so but not in real sense.

The customer service was very reciprocative but they don't have any control on these private car providers !

Customer service was terrible. Staff refused to acknowledge my credit card rental insurance

The staff were helpful but slow. I am very dissatisfied at the long delay to get my deposit refunded. I have not received it & the documents say it will be betwen 4 - 8 weeks.

Experience with gold car was really good. They help us to understand they don’t have the car what we asked, but still it’s disappointed you’re showing the car, Mercedes and giving a Volkswagen not good.

The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.

No issues at all

The supplier was OK Car Rental and never have I gone through such a quick and painless return process. Within 6 minutes we were out of our car, inspection complete, overfilling of gas tank refunded to us (wow!), bathroom break and Hop! On the shuttle bus to the airport. And the clerk remembered us from a week prior whe we picked up the car. It was excellent all around.

Thanks, the price we paid was nearly a third less than the other brokers/service providers available whe we searched. I had aconcern prior to picking up thecar and customer service was excellent Very happy.

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

Upgraded to Myvi car. Car is old and noisy engine. Front glass is tinted too much. vision is not clear at night.

Car was great, service is also nice

Amazing app, using it all the time

Be sure to check pick up location times. On weekends, this location does not open until 11am yet we arrived at 09:30. Had to wait 1 1/2hrs for staff to arrive and when they finally did, it took nearly a 1/2hr to check in with them. After looking at the fine print, this information was on my voucher so it was my fault for not being aware. .

Booking process is simple and straightforward. All options are easily laid out and clear. Just make sure you read the fine print. Also, Qeeq’s option to cancel right up until the last minute is the best in the business.

Helpful staff and easy pick up. Always reliable and would use again.

Nice easy way to book cars. Would use again.

good

good

Everything was very smooth. We were upgraded for free to an SUV

All went very well with QEEQVas the booking agent. They were prompt and professional.

Muy buena atención

Car had a dead battery and cobwebs inside hood. Had an after hour pickup scheduled and paid for. Emergency no went unanswered. Pickup location jump started car. But it died again on reaching hotel. Next day was Sunday. Again no one answered phone. 3rd day a person came and replaced battery at 3pm. Wasted 2.5 days of trip.

Excellent car and experience

We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.

Super easy to use and a far superior price to anything else.