SAN DIEGO AIRPORT CAR RENTAL REVIEWS

Excellent service from agent in San Diego.

Worked well, and car from a reputable company. Would not hesitate to use QEEQ.COM again.

Waited over two hours to pick up my rental. The line was long and was not moving for hours because they were understaffed.

Price for the rental was great! Easy process to book.

Budget added on additional charges that were not explained and far exceeded those suggested by QEEQ. I had no idea they were coming as the process was not explained to me it was simply deducted at the end and did not resemble any charge suggested by QEEQ. Budget seems to have no way for me to rectify this short of phoning and sitting on the phone for hours, they have no email contact details. I am thoroughly dissuaded from renting from them again.

I am very unhappy that the suggested charges from yourselves are not what I was charged by the company. It means that the price quoted was incorrect and as such I see no point in using you again

Great, couldn't be happier

Really easy - price was too good to be true!

Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.

The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.

They wouldn’t accept my credit card because it doesn’t have my name engraved on it, this is a security measure of banks in my country even though I did show the app where the card do has my name they would accept it, I ended up paying a fee as high as the rental for underage driving (24 years old) because only 1 person in our group had a credit card with their name engraved and she was underage (24 yo) When returning the car the staff on the counter (a different person from the one at the pick up) told us it was indeed possible to accept a credit card with out the name engraved on it, it was only necessary to show the app where the name was visible in the card and the driver license. I spent $200 dollars additional to my rental ($350) just because the staff chose to not accept my credit card and my bank app with my made, I’m not underage (26 yo).

They charged me 2 days before my arrival automatically, then the person in the counter at the pick up (dollar.) told me to never pay via the app because if there’s any issue (not accepting credit card, etc) I would’ve lost my money. It’s hard to understand what’s right and what’s not. QEEQ called me and told me that if I didn’t pay before hand they would cancel my reservation but the staff in the counter at dollar. told that’s not true?

Counter staff in San Diego were unable to help with permit for driving in Canada. This was later resolved at Eugene Airport branch within 10 minutes after customer support from QEEQ

I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice . The employer was not kind .

When we returned the car , nobody was there . We had to look at the office for the personal

I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for. After some time on the phone to customer services on our return home I manged to get them to credit my account.

No me respetaron el precio por el cual pague de inicio. En QEEQ, me querían cobrar 1500 usd de más por seguros que no quería yo

Las tarifas que uno paga no son las que algo al terminarla pagando

Tutto perfetto

Molto semplice Da consigliare

Hertz were fine. Managed to get the car a day early for just an extra $44 so that was handy!

They were brilliant. QEEQ send you everything you need and there were no issues at all. 10/10.

I had to extend the reservation, qeeq was unable to do this, For 2 days I was unable to reach anyone via phone at the Hertz station, so I had to DRIVE there in order to change the reservation. Very old fashioned, not good service….

Easy and very helpful staff

Excellent pricing and service

Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.

Buchung hat alles soweit geklappt wie erwartet. Leider war der Cabrio Camaro nicht zu haben aber der Cabrio mustang war super.

I was waiting to receive bigger car

Good

The count staff, i didn't get his name but he was very professional and delivered excellent service.

Car was great. Pricing was good. I puke highly recommend NU.

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Emails about the booking, receipt, etc were accurate and timely.

Muy buena atención