I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for.
After some time on the phone to customer services on our return home I manged to get them to credit my account.
“Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.”
About Hertz:10.0/10
Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.
About QEEQ:10.0/10
The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.
Budget added on additional charges that were not explained and far exceeded those suggested by QEEQ. I had no idea they were coming as the process was not explained to me it was simply deducted at the end and did not resemble any charge suggested by QEEQ. Budget seems to have no way for me to rectify this short of phoning and sitting on the phone for hours, they have no email contact details. I am thoroughly dissuaded from renting from them again.
About QEEQ:8.0/10
I am very unhappy that the suggested charges from yourselves are not what I was charged by the company. It means that the price quoted was incorrect and as such I see no point in using you again
“Qeeq was the fastest and easiest way I ever booked a car rental”
About Hertz:9.0/10
I had to extend the reservation, qeeq was unable to do this, For 2 days I was unable to reach anyone via phone at the Hertz station, so I had to DRIVE there in order to change the reservation. Very old fashioned, not good service….
The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.
About QEEQ:10.0/10
Qeeq was great. It was easy to book and to get in contact with customer service when I needed to ask questions or get clarification.
Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH
“QEEQ.COM is a great way to find your car rental!!”
About FOX RENT A CAR:8.0/10
The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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