SAN DIEGO AIRPORT CAR RENTAL REVIEWS

Very good, the process was convenient

Satisfied

The car pickup process has been improved to specify the exact parking spot, which is better than before. The vehicle is relatively new, with only 10,000 km mileage. It now comes equipped with a backup camera and radar alert, making it safer. The navigation system can be directly connected to the phone, eliminating the need for a phone holder.

Pickup was a disaster. There was a huge line, and only two guys working. They took forever to check out each customer, and stopped between each customer to talk over the radios. Something was obviously wrong, but there was zero communication to the huge line of waiting customers. It was almost midnight and lots of lucky customers that hadn’t prepaid left the line and went to a different rental agency. To add salt to the wound, the Avis line, right beside us was moving three or four times faster. I won’t be using Budget again.

Had intermitent fault with 1st car. Caled Avis and returned it for an exchange which was quick with no issues.

Easy booking process and a great price.

Fast and convenient, professional service.

Good modern facilities with little waiting

Used may times and happy with all processes

Long waiting time in line.

Very satisfied.

Very good car

Good service

Very satisfied

Muy buen servicio a atención de las. Personas que estaban en mostrador

Muy buena forma de reservar y rápido

Renting a car is quite easy. Just prepare the necessary documents and it takes about 10-15 minutes to complete. When signing the contract, check if there are any extra fees and inform the staff to cancel unnecessary items.

The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.

Rude person at the counter with no reason. Disappointed:(

Faire service

Very good. The staff is professional. The scenery along California Highway 1 is amazing.

There was an upsell on services, but the car was pretty good.

Satisfied

Satisfied

Pretty good.