Very smooth experience.

Australia

Reviewed: Mon, Apr 8, 2024

About ACE Rental Cars: 9.0 /10

We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.

About QEEQ: 10.0 /10

Super easy to use and a far superior price to anything else.

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Small SUV | Mitsubishi ASX or similar

6 day rental

Relevant Reviews on ACE Rental Cars Melbourne Airport

M.Rowe

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sat, Mar 28, 2020

“Experience was satisfactory apart from lack of refund.”

About ACE Rental Cars: 7.3 /10

Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.

About QEEQ: 8.0 /10

We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

Julie

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Mar 2, 2020

About ACE Rental Cars: 9.3 /10

Surprised to have to pay GST as extra charge. Shouldn’t it have been part of the original quote?!

About QEEQ: 8.0 /10

Surprised to have to pay GST as extra charge. Shouldn’t it have been part of the original quote?!

Gayan

Australia

1 days rental

Medium SUV | Toyota RAV4 or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Oct 15, 2019

“Good”

About ACE Rental Cars: 9.7 /10

Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.

About QEEQ: 8.0 /10

I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.