CAR RENTAL REVIEWS ON APEX AT SYDNEY INTERNATIONAL AIRPORT, SYD

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

Picking up and returning the car is very convenient. The rental station is outside the airport, and the shuttle bus service is very efficient.

The staff has a great attitude.

Great customer service and car condition

Seamless as usual

Very satisfied

Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality

Excellent platform

Average attitude

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

Very satisfied. They upgraded our car for free and also provided a free child seat. Excellent service.

The staff were patient and didn't try to upsell.

Okay

The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well

The overall service was disrespectful to Chinese people, and they didn't even know about the Zuzuche platform, claiming it was a third party.

Thank you very much

I am extremely satisfied.

Very enthusiastic

Its was an awesome car and excellent Customer service

Everything was great with no problems

Pretty good.

Excellent car and experience

Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.