KEFLAVIK CAR RENTAL REVIEWS

For smooth and lovely customer service! Would use again!

Good

Very satisfied

Muy fácil y rápido el proceso, el auto funcionó muy bien

need to pay more full protection again same prize at rental (Double)

Reasonable prize

Me hubiera gustado poder ver el coche antes de firmar que estaba ok, pero te dicen que lo firmes y luego le hagas un vídeo (lo cogimos a las 2 de la madrugada) por suerte no pasó nada, porque un vídeo con esa oscuridad no habría servido de nada. Eso nos tuvo intranquilos.

The store is a bit far from the airport. When I went to the store to pick up the car with my pre-order, I was told there were no cars available and that they would refund me. Of course, I couldn't accept this, so I discussed the possibility of upgrading the car model. The store said there were no upgraded models available either. I then suggested going to their parking lot to check, and the staff accompanied me. Unexpectedly, a Hyundai SUV had just been returned, so I insisted that the store rent me this recently returned car. The staff eventually agreed. The most frustrating part was that when customers go to the store at the agreed time to pick up their car, they are told there are no cars available. The store doesn't proactively find a solution but instead directly proposes a refund, completely disregarding the customer's prior booking.

Returning the car was fairly quick, but the airport shuttle runs every 20 minutes, so make sure to allow enough time.

Very good

I booked Skoda Octavia two wheel drive. Since the vehicle was not available, Suzuki S cross four wheel drive was given during pick-up. The staff convinced us that four wheel drive is better and that the vehicle is upgraded free of cost. It made us think that we are getting a better vehicle. But it turned out that's not the case. A two wheel drive would have been more than enough for our journey. Also since we had taken a four wheel drive car, it impacted the mileage and so we had to spend a lot more on fuel. Other than that we did not face any issue. The vehicle was given in good condition. It was good to drive.

Qeeq offers car rental and insurance at the cheapest price. The customer service is also top notch.

El transporte del aeropuerto a la oficina de entrega tarda bastante y no hay señalización de dónde esperarlo...

Bueno en general, Gracias!

The car was in an amazing condition, but the pickup process was so painful. Had to wait 45 minutes for the pickup at the airport to reach the Lava rental site and then another 90 minutes to pick up the car. Lava needs more staff to handle the demand.

Easy and smooth booking process. Would be better if the full insurance cover could be integrated with the car rentals themselves, so they can also recognize that and don’t end up blocking a significant deposit for the excess

Did not receive the car I reserved, got an older model with high mileage.

Excellent

Car was not up to expectation. Range Rover Sport or equivalent is not matched by a discovery sport. Different league.

Fine

Very satisfied. Both renting and returning the car were convenient, and the car provided was even better than the one booked.

The car wasn't ready, the model was changed, the hybrid car had a small fuel tank, and the plug-in feature couldn't be used, which meant frequent stops for refueling. Very inconvenient.

The car was very new, and perfect for the Islandic roads.

Very good Experience, they try to sell the insurance even you if u have third party insurance. But its their job.

Very cheap option from the rest. Highly recommended

Satisfied