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Listen To Voices From Real QEEQ Customers In Your Destination

MicMic Chua

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Economy | Ford Fiesta or similar
Reviewed: Tue, Dec 6, 2022
About NOLEGGIARE: 9.0 /10
Car return at Milan should have a more prominent sign, went round and round to find the drop off location.. in the end found out the drop off point is located inside a multi storey carpark.. took about almost an hour to look around for it.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10

U.Bravo Casaretto

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Full Size Van | Opel Vivaro or similar
Reviewed: Wed, Oct 19, 2022
“Falta de mantenimiento”
About Alamo: 8.0 /10
Tuve que manejar 2 horas para que me cambien el auto porque tenía un problema Renault 9 asientos . Cuando lo cambie VW 9 asientos , tuve que ponerle aceite , luego me lo reembolsaron . A Álamo en Florencia les falta ver el mantenimiento de sus carros .
About QEEQ: 10.0 /10
Todo bien con QEEQ


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Economy | Fiat Panda or similar
Reviewed: Tue, Sep 6, 2022
“Just right”
About Sicily By Car: 8.0 /10
There is not a scratch and dent check before departure. Told to take a photo, with date stamp. On return, they don’t open early, had to wait for agent, to confirm scratch, dent was present before rental.
About QEEQ: 10.0 /10
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Economy | Fiat Panda or similar
Reviewed: Tue, Jul 12, 2022
“True Italian Experience in a Fiat 500”
About Sicily By Car: 10.0 /10
Used them for the 3rd time in my life and was once again very pleased with the service and the car. Would not hesitate to use them again. Getting a Fiat 500 was the icing on the cake!
About QEEQ: 9.0 /10
First time I used the platform and got the best pricing and a very good and straightforward service. Will definitely be a top option in the future.


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Economy | Peugeot 208 or similar
Reviewed: Wed, Jun 22, 2022
About Europcar: 8.0 /10
We had a very long wait to pick up our car in Florence. There was a long queue to get service.
About QEEQ: 8.0 /10


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Small SUV | Fiat 500X or similar
Reviewed: Tue, Jun 7, 2022
About Keddy by Europcar: 9.0 /10
Car fitted in 4 large suitcases without parcel shelf in place. Unfortunately hire company wouldn’t let us leave it so it had to sit in front of back seats entire journey.
About QEEQ: 10.0 /10


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Mini Van | Volkswagen Touran or similar
Reviewed: Tue, May 24, 2022
About Alamo: 9.0 /10
Great staff on site at Florence airport
About QEEQ: 10.0 /10
Responsive to questions ahead of pick up

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Compact | Fiat 500X or similar
Reviewed: Wed, Jan 1, 2020
About Dollar: 9.7 /10
The agent at the airport car rental was extremely helpful and friendly. The car was not very clean inside, nothing major but I don’t think it had been cleaned just before being rented to us.
About QEEQ: 9.0 /10
Shame we were not given a local telephone number to call in case of need (on arrival). Our flight was significantly delayed. We called the only number we had which resulted in a €10 charge as it was an intercontinental call. The local number on the booking confirmation was the one of the airport and totally useless for our purposes.


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Economy | Opel Corsa or similar
Reviewed: Sat, Nov 2, 2019
About GOLDCAR: 8.7 /10
Staff a bit pushy to buy comprehensive car insurance and tried to scare us but other than that everything else was good. Thanks
About QEEQ: 10.0 /10


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Economy | Fiat Panda 2 Doors or similar
Reviewed: Tue, Oct 22, 2019
“at the office where we filled out the paperwork was great. as for the pickup, see above”
About Sicily By Car: 7.7 /10
the person at the garage where we picked up the car was extremely unhelpful!!! if he worked for me he would be looking for another job!
About QEEQ: 10.0 /10


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Intermediate | Audi A3 or similar
Reviewed: Sun, Oct 6, 2019
About AVIS: 7.7 /10
I had to wait 2h20 to pick up my car in Florence; I never experienced this. They had many customers but it seems to be a known problem. Why then don’t they make it a better experience? They could have at least reduced slightly the overall costs as I could not pick up the car at the right time because of this issue. Additionally, they charged a large amount of money on my credit card and now 2 days later I still did not get a refund. Note though that the staff was helpful and courteous though visibly missing some personnel (and at lunch a few desks were empty, I guess for the lunch break ... but with many, many guests including me waiting for hours). One good point though was that the staff at the airport (drop off location) was very quick and efficient.
About QEEQ: 10.0 /10

J.Cornejo Lavin

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Compact | Renault Megane Estate or similar
Reviewed: Sat, Oct 5, 2019
About Keddy by Europcar: 2.0 /10
Nos dieron unos coches de categoría inferior a los contratados y más pequeños y además tuvimos que pagar 100€ adicionales por cada coche. Experiencia lamentable.


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Mini | Fiat 500 Model Guaranteed
Reviewed: Fri, Oct 4, 2019
“Very happy!”
About ecovia: 9.0 /10
Only downside was the drop off, we kept missing the turning as it wasn't sign posted very well. The staff were extremely friendly, and spoke good English. Everything was good with the car, it was clean and exactly what we wanted.
About QEEQ: 10.0 /10
Very easy to use, happy with the correspondence of emails reminding me of what I needed to take to pick up/ drop off. Easy to understand language.

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Mini | Citroen C1 2 Doors or similar
Reviewed: Fri, Oct 4, 2019
About B-RENT: 5.3 /10
Counter staff on pick up was incompetent, slow and always on hi s phone. Didn’t seem to know his job and just wanted to sell extra stuff taking up more time. Didn’t care about long line.very dissatisfied with the experience.
About QEEQ: 8.0 /10

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Compact | Volvo V40 or similar
Reviewed: Thu, Sep 26, 2019
“Smooth process”
About Alamo: 9.0 /10
Very good service, the car rental office was a little tricky to find at first as they had moved to a new office around the corner. The car was spacious and a good spec, it was a smooth process on collection and return just be careful of the ztl zones.
About QEEQ: 10.0 /10


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Economy | Renault Clio or similar
Reviewed: Sat, Sep 21, 2019
About Europcar: 8.3 /10
Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.
About QEEQ: 10.0 /10
First time booking with Easyrentcars and it was so easy and simple. We had additional coupons which helped a lot.


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Mini | Citroen C1 2 Doors or similar
Reviewed: Wed, Sep 11, 2019
“Will try again & hopefully without any issues”
About GOLDCAR: 9.3 /10
We received a fiat panda in good condition. We were charged twice for the cost of the car rental once by EasyRentCars and again by Goldcar. Had to waste my time scanning rental agreements.
About QEEQ: 8.0 /10
Interface between this agency and Goldcar.


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Intermediate | Audi A3 or similar
Reviewed: Tue, Sep 10, 2019
“Extremely disappointing.”
About Alamo: 4.0 /10
Car was not what I paid for. I was given a compact car (VW golf) instead of the intermediate car I requested (was supposed to be something in the same class as an Audi A3). The counter staff (Locauto) argues with me at length about this, arguing they were of the same class and wanted me to pay more for a different car, which I refused. Further, the process took quite a bit of time, from the counter to actually picking up the car. The car also had significant damage, which the person who gave me the car assured me he noted on the ipad/tablet, but who apparently did not. Consequently, when I dropped off the car, the Locauto staff person gave me a hard time about the damage and said I would definitely have to pay for it. She then made me write a statement regarding the damage under penalty of perjury. This process held us up when we had a flight to catch. I then got an invoice for 400 Euro by the time I landed in the US, which clearly demonstrated that they did not perform any investigation. The email with this invoice only gave a total of 48 HOURS to contest the charge or my credit card would be charged, which is a ridiculously short window, especially for people with long flights. I did contest the charge and they did drop it, which also is evidence that they did not investigate the damage prior to charging me and caused me unnecessary delay and stress.
About QEEQ: 8.0 /10


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Mini | Citroen C1 2 Doors or similar
Reviewed: Wed, Sep 4, 2019
“Great value!”
About GOLDCAR: 10.0 /10
Everything worked out well. The only catch is a large deposit.
About QEEQ: 10.0 /10

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