MARRAKECH AIRPORT CAR RENTAL REVIEWS

Their efficiency needs improvement. The counter staff were on the phone the whole time and it wasn't clear what they were doing.

Very satisfied

It was difficult to find the pickup and drop-off locations.

Easy process.

Tout s’est très bien passé, je recommande vivement

Nickel, au top

L’azienda Addcar ha un ufficio mobile, ma questo è dovuto al contenimento dei prezzi.

Bella scoperta.

Únicamente que indiquen mejor su situación en el parking del aeropuerto, ya que compartía cabina con Sixt y el cartel era apenas de un palmo y por detrás del cristal oscuro. Trato educado =)

Car condition was not up to Thrifty usual standards Bald tyres which was told would be fine. Worrying though!! Car made several weird noises when driving but saw us through the trip. Tried to catch me out on return for a small mark on an already old scratched car

Always a pleasure to book through

Excellent service, quick car rental without hidden charges.

There was no reception desk at the car rental company's airport location, and there were no signs. I had to keep asking for directions. At the exit of Parking Lot 2, there was a person with a POS machine, who seemed to be the only staff member and likely the owner. The car had only six fuel bars at pickup, and after driving five kilometers, one bar was gone. They don't refund any costs even if you return the car nearly full. They promised to refund the deposit in three days, but I waited a week without any result.

Horrible company Please miss it The guy who was meant to meet us at the exit never showed up . Called multiple times to number provided no answers either. Finally had to request some other travel company to locate the guy who was roaming around in parking lot with a visiting card size . However he picked us up then went to the office for paper which was not a issue but at this point he says that we have to pay 45 euros extra if dropping car at 6.30 am and another 10 Euros to clean the car at the end. This amount not mentioned until the car pick up. I rather pick up car directly at airport and drop off at airport rather than this scam which says so but not in real sense.

The customer service was very reciprocative but they don't have any control on these private car providers !

very friendly staff. keep the great work you do.

en general fue bien pero no hay un mostrador y yo no tenía tarjeta local para llamar; tuvieron que llamar desde otras compañías y lo mismo para la devolución del coche Asimismo, el coche no estaba lleno a la recogida (de hecho me indicaron que estaba a 6/8 pero estaba a menos y yo acabé dejando más de 7/8); debía dejarse al mismo nivel pero acabé dejando más porque es difícil acertar; prefiero la política lleno/lleno, es más justo

Very satisfied, even booking a few hours in advance allows for quick car pick-up.

The deposit required when picking up the car was quite high, almost £2000. You can reduce the deposit by purchasing the car rental company's insurance. It's recommended to have enough funds ready to avoid unnecessary expenses.

Thanks

It's okay.

Average, they kept emphasizing that they're just employees and any issues should be taken up with the manager. We had to let the rental car service customer support negotiate with them the entire time.

It was a pretty good experience. The staff gave us a free upgrade to a different model, the car was in good condition with over 40,000 kilometers. Even though we returned the car an hour late, they didn’t charge us extra.

I received a Dacia Sandero, I was a bit suspicious of the car deal because it was really cheap (marrakech airport). The booking, car and united rentacar turned out to be incredible. Amazing staff, a 1.4k€ deposit was made. Thank you !!