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BRISTOL CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Pablo

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Compact | Ford Focus or similar
Reviewed: Wed, May 25, 2022
“Poor”
About Europcar: 5.0 /10
We were given a car that hadn’t been properly checked and had illegal tyres and a slow puncture which led to very dangerous driving.
About QEEQ: 8.0 /10
The booking platform was good and resulted in a good price.

Filippo Boscarino

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Small SUV | Citroen C4 AIRCROSS or similar
Reviewed: Wed, May 11, 2022
“Great”
About Budget: 9.0 /10
I had to wait and call twice for the operator at desk, because empty
About QEEQ: 10.0 /10
Not so clear the whole process about insurance at booking time

D.Boylan

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Intermediate | Skoda Octavia Estate or similar
Reviewed: Wed, Jun 28, 2023
“Perfect”
About Europcar: 10.0 /10
Everything went perfectly. Awaiting my deposit back.
About QEEQ: 8.0 /10
It was fine

Tom

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 26, 2023
About Enterprise: 9.0 /10
There was a minor issue with the fuel tank not being full and having to overpay for fuel as a result, but otherwise fine service.

H.Narayanamurthy

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Compact | Citroen C4 Picasso or similar
Reviewed: Wed, Jan 1, 2020
“Car rental with the usual "baggage"!”
About Budget: 7.7 /10
Got given a Skoda Octavia which was OK. The counter staff however, were brusque to the point of being rude, we got told off like school children for a small amount of dirt on the floor carpets. Also, this branch of Budget charged us £100 for an additional driver when another Budget branch in Bristol did not charge my brother in law any extra fee for an additional driver for his rental for this same trip. Overall, I will not book with this branch of Budget again.

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Mini | Fiat 500 or similar
Reviewed: Tue, Jul 13, 2021
About Keddy by Europcar: 10.0 /10
I was upgraded to a medium-sized car because the car I'd booked needed extra cleaning. They were great about explaining the car's controls and how to return the car out of hours. No pressure to pay for extra insurance or anything like that either.
About QEEQ: 8.0 /10

L.Goody

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Mini | Volkswagen up or similar
Reviewed: Tue, Feb 25, 2020
“Smooth transaction but better customer service required”
About Easirent: 9.7 /10
Very easy transaction and the car was good. I must point out one aspect of customer service which was under par. After my returning my car I was instructed to enter the Ford people carrier. A couple got in the very back seats but we had difficulty in unfolding the seat for me. The driver just stayed in his driving seat unwilling to help. Eventually he got out and assisted. He then got back into his seat without closing my sliding door, which I had trouble closing. I eventually managed to close this. I think this driver needs some customer service training!
About QEEQ: 8.0 /10
Very well

Diode

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Thu, Jan 16, 2020
“Good service, good car, had to rely on the "Best price guarantee" to get the best price”
About Keddy by Europcar: 8.7 /10
The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good
About QEEQ: 10.0 /10
Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

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Mini | Toyota Aygo or similar
Reviewed: Thu, Jan 16, 2020
“Great price, service, and nice car - why pay more somewhere else?”
About Easirent: 9.3 /10
It was very quick and easy. Great service. Great price and we got a new car. Overall very pleased!
About QEEQ: 10.0 /10

L.Osorio

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Dec 12, 2019
“Its good...”
About GREEN MOTION: 9.3 /10
It Could be the registration, they have allready our registration.......
About QEEQ: 10.0 /10

Jey O' Sullivan

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Compact | Skoda Octavia or similar
Reviewed: Thu, Apr 27, 2023
About GREEN MOTION: 10.0 /10
Car was as expected. Lady on counter was super helpful and nice, got us the best deal available
About QEEQ: 10.0 /10

Jacob

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Small SUV | Toyota RAV4 or similar
Reviewed: Sun, Feb 27, 2022
About GREEN MOTION: 9.0 /10
Car was great and the guy was very nice. Unfortunately, as I do not own a credit card, I incurred an additional 30quid per day charge in order to facilitate holding the deposit on my debit card. There are 'good' reasons for this I understand, and I appreciate that it is not really the fault of GM themselves, but why people who choose not use credit should be punished seems backwards and controversial! Needless to say the unexpected additional expense is pretty annoying. I have not had this issue with the bigger companies and so, sadly, guess it means I will stick to those in future, when I'd much rather support a smaller business. Shame, the car and service were otherwise exemplary.
About QEEQ: 8.0 /10

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Economy | Opel Corsa or similar
Reviewed: Sat, Feb 29, 2020
About Alamo: 8.7 /10
Excellent
About QEEQ: 10.0 /10
The fact that you have not updated your website concerning the new location of Alamo/Enterprise made me lose a lot of time, energy and patience. Would you kindly take the time to indicate the new car rental location at Bristol airport so that other customers do not get caught out by your out-of-date indications.

Peter P.

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Economy | Citroen C3 or similar
Reviewed: Sat, Aug 8, 2020
“Hassle-free & above expectations”
About Budget: 9.0 /10
It seemed a bigger, better car than I expected. Excellent value, especially as it was a one-way rental. The pick up agent didn't try to upsell me on anything, which was refreshingly unusual.
About QEEQ: 10.0 /10

G.Montgomery

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Oct 17, 2022
“Best Ever.”
About AVIS: 9.0 /10
Best car hire yet. Walked in, told them my name and they never me the key. Brilliant!
About QEEQ: 10.0 /10
I accidentally used the wrong card for the advance check in and the staff was kind enough to cancel it and allow me to use the card I had intended to use.

T.Carlo

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Economy | Ford Fiesta or similar
Reviewed: Mon, May 16, 2022
“The Magnificent 7”
About Easirent: 9.0 /10
Super efficient ! Thank yu Mrs Angelica
About QEEQ: 10.0 /10
I called from airport to get help and a gentlemen gave me all info i needed Thznk u
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M.Dyer

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Mar 16, 2020
“Disappointed with Green Motion.”
About GREEN MOTION: 8.7 /10
Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.
About QEEQ: 10.0 /10
All worked well.

Tim Richards

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Mini | Kia Picanto 2 Doors or similar
Reviewed: Mon, Aug 29, 2022
“On the whole effective lacking in pick up detail was annoying”
About Hertz: 8.0 /10
Hertz fulfilled their part of the deal well
About QEEQ: 8.0 /10
Better detail about where to pick car up. Greater clarity about drop off procedure out of hours.

c.bourret

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Intermediate | Ford Mondeo Estate or similar
Reviewed: Mon, Apr 25, 2022
“I would use both the platform and Easyrent again.”
About Easirent: 9.0 /10
The attendants both at pick up and drop off were extremely nice and friendly .
About QEEQ: 10.0 /10
Great price, great value.

R.Haswell

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jan 31, 2020
“an excellent, hassle free experience”
About GREEN MOTION: 9.7 /10
friendly and efficient staff
About QEEQ: 8.0 /10

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